Entrepôt Logik
Self-storage facility in Québec, Quebec
Its address is in Québec City, Quebec. It appears here because Google returns it for Québec.
Google rating
4.5
Ratings counted
110
Are 1 or 2 star
10.0%Above typical
The rating breakdown
11 of the 110 ratings in Google’s published star breakdown for Entrepôt Logik are one or two star.
Against other listings in Québec
6.0 percentage points higher than the middle of the 20 listings in Québec we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 84 | 76.4% | |
| 4 star | 13 | 11.8% | |
| 3 star | 2 | 1.8% | |
| 2 star | 3 | 2.7% | |
| 1 star | 8 | 7.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Entrepôt Logik at 10.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Entrepôt Logik, counted by matching the words they used.
- Damage to belongings1 · 14%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Entrepôt Logik. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Don't do business with them... we asked them to bring the TVs and put them in place, and they complained... they suggested we bring them ourselves... we were short on space at the new place... we were told our things were in the way... we felt like the workers and the complaining customers... the boss himself was like that... fussy about everything... we had two weeks to prepare and things were still in the drawers... more complaining... I've never been so uncomfortable in my life... not good...
They confirmed the move on Friday, and to our surprise, no movers showed up on Saturday. No response or explanation. Very disappointing!
They moved me on April 29th; I left St-Jean-sur-Richelieu for Quebec City. I have a large, fully furnished 4 1/2 apartment with a lot of stuff that doesn't fit in boxes or anything like that... It certainly wasn't the first time I'd moved in my life (about 25 times... and I'm not exaggerating). Before my move, they were very polite and courteous. The two young men who helped me move on a Sunday were also very nice... (even though one of them had a rather condescending air about him).
Truck driver holding the horn at me because I'm not turning left when there are cars coming in the opposite direction, pretty common.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous41 · 53%
- Worked hard and fast38 · 49%
- Careful with belongings10 · 13%
- Turned up when they said4 · 5%
- Price matched the quote3 · 4%
Counted across the 77 four and five star reviews we have read for Entrepôt Logik. A review can mention more than one thing.
In their own words
100% satisfied with all their services! Clean warehouse and good value for money. I received excellent moving service! All the furniture was packed, the guys were fast, polite, and very organized. I recommend them to anyone; they're the best moving company I've ever dealt with, and I'll definitely use them again in the future!
I used their services for my move from Trois-Rivières to Quebec City and everything went very smoothly. Three hardworking, fast, and meticulous men who kept smiling all day! I couldn't have asked for a better moving company. They arrived a little later than expected (about an hour), but they contacted me promptly to let me know, which was much appreciated. I highly recommend these movers.
A fantastic, professional, and efficient team. They are courteous and provide incredible service. This is my second move with them, and I'm still just as satisfied. They lay down mats everywhere to protect the floors and are very careful with the furniture, wrapping it in thick blankets. I highly recommend them!
5 stars ++++! I had an unexpected move this year in mid-June. After several calls, I came across a man with a heart of gold; Benoit (the owner) did everything he could to help us. Despite this extremely busy period, he sent his movers to help us with all my large furniture. Excellent service! They even took the time to disassemble and reassemble my furniture, and everything was impeccable. Benoit also offered to store some of my furniture at his warehouse, in addition to coming in during the summer to help me out.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- speed10
- courteous movers6
- fast moving6
- efficient staff5
- attention to furniture4
- no damage4
- hassle-free moving3
- cleanliness of the premises3
- punctuality2
- heated warehouse2