European Wax Center

I was taken care of by Amber tonight and I did not have a good experience. I’ve gotten plenty of waxes in the past at this location, but no one has ever been insensitive to my pain like she was. I usually tense up after the wax is pulled off as it is a natural response to pain, but eventually I know to relax my legs so my wax specialist can keep working. When I tensed up during my session tonight, Amber responded, “You gotta relax your legs girl,” which I felt was very unprofessional.

My service was the worst service I have ever had in my life for a wax. I have gone to several European Wax Centers, including this one and never had an experience like this. The waxer kept pulling, causing so much pain, and getting the wax stuck and having to clear it off. Additionally, she left so much hair behind. Never had this experience either. When I pointed it out, she shook her head and said she will take it off. There was still a lot of hair left over.

DO NOT GO TO BREANNA FOR A WAX. I repeat do not go to breanna for a wax. Save your money and go else where. She did a horrible job with my Brazilian wax she left alot ..and I mean chunks of wax residue in between my front and in between the back. It took me 45 mins to get all the wax residue out. Plus she left hair parts and alot of powder in between the front. The receptionist was no help what so ever, it's like she didnt even care. The worst experience of my life I will never go back to this wax center.

Had an appointment at 3:30 arrived at 3:25. The girl, I was supposed to have an appointment with took someone ahead of me then she walked her back out to the front when she was done and then went back to the back of the store, I waited another 15 minutes and asked the attendant at the desk how much longer and she said another five minutes or so, which I don’t understand because the girl that I had the appointment with didn’t have anyone with her. Not going back to this one they’re very disorganized.

I explained what I wanted before my session started with the use of the mirror to the technician. She explained the process, but took off to much. She did not follow what I stated as the customer. She took to much off the middle making them to wide. And the shapes of the eyebrows did not match. When I stated she took to much off, " SHE state the hair was a mess". I have been waxing my eyebrows for 20 years and this is the worst experience I had.

I made an appointment at least a week in advance for a vacation..they called me 2 days before to tell me they couldn't take me,they are to overwhelmed. Then why take appointments if u are just going to cancel them. Totally unprofessional also heard from a couple friends they did the same thing to them. GO ELSEWHERE

Terrible experience. Will not return. Ash C waxed my eyebrows today and after asking her not to cut them too short or close, she did exactly that. Now I have to wait for them to grow back in. She clearly didn't have any regard for my request and just carried on. On top of it, they still charged me.

Unfortunately it was very painful and I ended up w a bleed on my upper lip. I think it was because she did it very slowly and several times. It is the second time I have had this happen but with a different person. Andrea was very nice but I will ask not to have her again.