Evolution Moving Company San Antonio
Mover in San Antonio, Texas
Google rating
5.0
Ratings counted
614
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
4 of the 614 ratings in Google’s published star breakdown for Evolution Moving Company San Antonio are one or two star.
Against other movers in San Antonio
1.8 percentage points lower than the middle of the 22 movers in San Antonio we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 602 | 98.0% | |
| 4 star | 5 | 0.8% | |
| 3 star | 3 | 0.5% | |
| 2 star | 1 | 0.2% | |
| 1 star | 3 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Evolution Moving Company San Antonio at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Evolution Moving Company San Antonio, counted by matching the words they used.
- Damage to belongings1 · 25%
Counted across the 4 one and two star reviews we have read for Evolution Moving Company San Antonio. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They moved us a few months ago, and I was unhappy with multiple things they did. I’ll list them in order of the things I was most upset to least upset about. 1. They took apart and put my son’s crib back together for the move. I was searching for a pacifier under his crib almost a month after we moved when I found screws sitting under his crib. It took my husband a couple hours to take the crib apart and figure out what they did. They had put it back together completely wrong.
Thank you for your feedback Kristen. We are sorry we fell short of the expectations on your move. We take these criticisms seriously, especially the proper assembly of cribs, and we are committed to continuous training to make sure we do better in the future. Best of luck in the new home!
We hired this company based on great reviews, unfortunately our experience was bad. They left a valve opened in the old house when disconnecting the refrigerator and now we have to pay almost $4000 in repairs. We hired them to pack and when we opened boxes and wardrobes, lots of them were just stuffed. Art without protection with shoes and other items on top. Wardrobes with my husband’s shirts ( recently picked up from the cleaner about 70) stuffed!
Hi Ana, Thank you for sharing your feedback. I'm so sorry that your move with us did not meet the high standards we work to uphold. I want to address the water valve clearly and for future customers so forgive me if I go into too much detail.
One of their truck drivers nearly just killed me pulling out on the road because he was too impatient to wait for a safe entrance into traffic regardless of being behind the wheel of a large truck. I don't recommend supporting a business that doesn't take simple road safety or the safety of others into consideration.
Hi Robert, I'm sorry about the encounter you had with one of our trucks. We take driver safety very seriously as these large trucks must be driven with immense caution and can be very dangerous to drive within the city. We aren't able … More
I paid almost $2000 to have this company move me down the street. A three man crew showed up. one was high, the other was brand new, so I was left with the leader to move my belongings. As a registered nurse and single mom, it was important …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 47%
- Turned up when they said5 · 26%
- Careful with belongings5 · 26%
- Worked hard and fast5 · 26%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Evolution Moving Company San Antonio. A review can mention more than one thing.
In their own words
They put a lot of effort into my quote. It wasn’t inflated like most of the other movers. They arrived on time and worked hard the entire time- no dilly dallying! They responded very nicely to all my requests and were careful with my things. I definitely would use them again and recommend them highly. FYI- that’s coming from someone who has moved many times!
It was a pleasure helping with your move. Thank you for the great review!
Evolution Moving Company was easy from start to finish. The process truly felt stress-free. Our two movers were friendly and efficient. The invoicing and payment was accessible and easy to process, and rates were not at the bottom of the range, but still extremely reasonable and well worth every penny.
Thank you for trusting us with your move! We're glad everything went smoothly.
Hands Down One of the Best Moving Experiences I recently used Evolution Moving Company for my move, and the entire experience—from leadership and coordination to the actual crew on moving day—was phenomenal. My move coordinator and movers, Don and J, were absolute professionals who handled everything with care, efficiency, and a great attitude. Furthermore, Cameron—one of the business owners and my move coordinator—went completely above and beyond to ensure my full customer satisfaction.
It was a pleasure helping with your move. Thank you for the great review!
👏🏻 👏🏻 thank you so much evolution! I hired this company for labor only, as I was moving in from the DFW area and needed help unloading the truck, and they were able to accommodate me somewhat last minute AND on a Sunday morning. Mason and his colleague (omg im so sorry I didn’t catch your name) were so helpful and efficient, it only took 3 hours for the 3 of us to unload a 26footer into a two story house!
Thanks for the positive review! We're glad we could make your move stress-free.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff66
- professional movers42
- quick move19
- efficient movers16
- moving crew13
- furniture moving11
- household goods moving8
- accurate estimate4
- apartment move2
- long-distance moving2
What the company says about itself
Taken from Evolution Moving Company San Antonio’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- USDOT 2467590
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- Advertises free estimatessays on their website
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“UNDED In SA, 2014 Referral 96% Rate Get Free Quote Call (210) 944-8858 Get a Free Quote FR”Raw text captured from the page, including any surrounding navigation.
- Advertises financingsays on their website
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“…move day. Financing Interest-free financing available Pay over time with Wisetack. Apply in 6”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…a map. It is built one move at a time, since 2014. Why we are different ✓ Born and Raised”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“15+ Years of Moving Experience With over 15 years of hands-on experience, our movers know”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…neighborhood knowledge. ✓ Licensed and Insured USDOT 2467590, TX DMV 006779351c, three”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…company in San Antonio TX? Book a fully licensed Alamo City crew handling local moves, l”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“944-8858 Evolution Moving Company is a family-owned moving company in San Antonio specializ”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory