Extra Mile Moving
Google rating
5.0
Ratings counted
38
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 38 ratings in Google’s published star breakdown for Extra Mile Moving are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Ann Arbor
5.4 percentage points lower than the middle of the 16 listings in Ann Arbor we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 38 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Extra Mile Moving at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous13 · 59%
- Worked hard and fast6 · 27%
- Turned up when they said2 · 9%
- Careful with belongings2 · 9%
- Kept in touch2 · 9%
Counted across the 22 four and five star reviews we have read for Extra Mile Moving. A review can mention more than one thing.
In their own words
Tommy and Conner were efficient, professional, friendly and respectful of property and valuables/antiques. Scheduling was easy online and communication was perfect, with reminders and questions. Local biz will get my support!
If I could rate higher I’d give the team 10 stars! This is our 5th move. Hands down this is the absolute best move we’ve made. Prince led the team supported by Fred, Karson, Damien. They were prompt, professional pleasant and above all accommodating. They moved quickly and in an efficient manner. They actually finished several hours earlier than estimated saving us money. They were an absolute pleasure to work with!!! If we move again we will definitely be calling Extra Mile Moving!!!!
Five moves in and this one's the best yet? That means everything, Brad, thank you! Finishing early to save you money is exactly how Prince, Fred, Karson, and Damien like to do it. See you on move six!
The movers, Johnny & Jaxon were very efficient and careful with our items. They were courteous and professional. I would recommend them to anyone. We will certainly use Extra Mile on our next move. Thanks, Tom
Thanks Tom! Johnny and Jaxon are efficient and careful, just how we like it. So glad they took good care of you, and we'll be here for the next move!
Wow!! Extra Mile is the real deal. Working with Joe was an absolute pleasure, he is a total professional with a can-do attitude and the skills to back it up. The whole crew work efficiently in providing a great move and doing it with a smile. They really live up to their name by going above and beyond to make sure you're completely happy before leaving the job. They are a family run business. It shows in the care they bring to their work and customers. Highly recommend!
Thank you Chad, what a review! Joe's going to be thrilled, that can-do attitude and the skills to match are exactly what we love about having him on the crew. You picked up on something that matters a lot to us: we're family-run, and that's … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff10
- friendly crew5
- efficient move4
- efficiency4
- customer satisfaction3
- careful handling3
- team2
- smooth move2
- easy to work with2
- promptness2
What the company says about itself
Taken from Extra Mile Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“Arbor ’s #1 Movers A Stress-Free Move, Guaranteed 3,000+ happy customers served 25M+ view”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Areas we serve About Careers Get Free Quote Get Quote Menu Ann Arbor ’s #1 Movers A”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and stress-free. Fully Licensed & Insured Operate with complete confidence. We ar”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…your move smooth and stress-free. Fully Licensed & Insured Operate with complete con”Raw text captured from the page, including any surrounding navigation.