Fairfax Transfer and Storage
Mover in Lorton, Virginia
Its address is in Fairfax, Virginia. It appears here because Google returns it for Lorton.
Google rating
4.7
Ratings counted
167
Are 1 or 2 star
6.6%Above typical
The rating breakdown
11 of the 167 ratings in Google’s published star breakdown for Fairfax Transfer and Storage are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 149 | 89.2% | |
| 4 star | 3 | 1.8% | |
| 3 star | 4 | 2.4% | |
| 2 star | 6 | 3.6% | |
| 1 star | 5 | 3.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Fairfax Transfer and Storage at 6.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Fairfax Transfer and Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Fairfax Transfer and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
After paying almost $900, I had to edit my review because since moving into my new home I was missing a few important household items (left at my previous apt pictured) most notably kitchen utensils, cutting mats, measuring cups, and baking tray(s). In addition, they only put together my bed (which is broken) and bar cart and left the tvs on the floor despite them being mounted previously.
Contessa, I'm truly sorry to hear about the challenges you faced after your move. Your experience doesn't meet the standards we strive for, and I completely … More
I've received very poor customer service from Fairfax Storage and Transfer over the last 3 years. It is almost impossible to get someone on the phone to help you at the warehouse, but when they changed their payment system and messed up my …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 67%
- Professional and courteous2 · 67%
- Careful with belongings1 · 33%
- Kept in touch1 · 33%
Counted across the 3 four and five star reviews we have read for Fairfax Transfer and Storage. A review can mention more than one thing.
In their own words
Excellent Service for Our Office Move! A2B did a phenomenal job handling our multiday office relocation for Wycliffe Technologies. Their team was professional, efficient, and incredibly well-organized. They took great care with our office furniture, and equipment, ensuring everything arrived safely and on schedule. Communication was seamless throughout the process. Not only was the professionalism evident throughout the process but they came in under the budgeted estimate they provided.
Thank you, Sean! We're glad we could make your office move smooth, efficient, and on budget. Your recommendation means a lot, and we appreciate your kind words. Let us know if we can help in the future!
Bryan, Davis, and Josh were a fantastic team. I cannot recommend them enough and I wills definitely be using A2B movers (Fairfax transfer) again the next time I move. They were professional, kind and got the job done quickly and carefully. Five stars!!!
remov the " Kelsey, thank you! We're so glad Bryan, Davis, and Josh provided such great service. We appreciate your review!
On Tuesday, September 20, 2022, I hired Fairfax Transfer and Storage to move my things that were in CubeSmart (10x20x8 self storage unit on the 2nd floor) to a residential home outside of Reston, Virginia in Great Falls. …
Christina, thank you! We're thrilled Juan and the team made your move efficient, careful, and stress-free. We appreciate your kind words!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff53
- polite staff16
- smooth move10
- careful movers9
- new boxes7
- local move3
- careful crew2
- fast crew2
- efficient loading2
- careful packing2
What the company says about itself
Taken from Fairfax Transfer and Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…done right. Get Your Free Estimate SINCE 1959 Moving From Moving To Move Size Select”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Moving Guide Reviews Blog Contact Us Free Estimate Free Estimate Call Now:(703) 550-7974 N”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory