FasTrac Moving
Mover in Colorado Springs, Colorado
Google rating
5.0
Ratings counted
1,463
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
6 of the 1,463 ratings in Google’s published star breakdown for FasTrac Moving are one or two star.
Against other movers in Colorado Springs
3.4 percentage points lower than the middle of the 19 movers in Colorado Springs we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,451 | 99.2% | |
| 4 star | 5 | 0.3% | |
| 3 star | 1 | <0.1% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 0.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is FasTrac Moving at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for FasTrac Moving, counted by matching the words they used.
- Damage to belongings2 · 40%
Counted across the 5 one and two star reviews we have read for FasTrac Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
1 queen size bedroom set (bed frame, mattress set and 2 night stands), 1 - 42 inch kitchen table and 3 chairs, 55 inch TV, 5 drawer chest of drawers, sofa, ottoman, recliner and 2 end tables, clothing, linens and kitchen stuff, 2 men driving 6 miles to the new place. What would you expect to pay for this move? This slow-walking, wrapping everything so tight, it is ready to be shipped to China! This move was $750!!!!! This moving company works at a snail's pace to bleed as many dollars out of you as they can.
This review doesn't deserve a response. This person received a good move. Just wanted something for nothing. … More
I recently encountered this company's promotional vehicle in traffic, license plate BLAZE1. The driver pulled out in front of me in a construction zone, spun out their tires, and tried to erratically take off in the slow single lane loaded with other cars. At the intersection of Fillmore and I-25, the driver then took off through the red light and sped through the complicated intersection with no concern for the safety of other drivers.
Terrible moving company. Movers did not know how to use the elevator and were complaining someone was stealing it and harassing them. The freight elevator they used was not locked down for their private use and rather than ask for help they just complained and blamed it on an imaginary person. The move took much longer than expected because the movers were incompetent. They also propped open doors with rocks allowing homeless people into the building rather than asking for help. I would give zero stars if I could.
This person left a bad review in exchange for a bad review on their brand new apartment complex. For clarification we were up and working at 5:30 a.m. to prepare this customer to go to Denver. So we could have the elevators between our scheduled reserve time 10:00 a.m. to 2:00 p.m.
Wouldn’t help give me an estimate for moving and did not want to help me move. I asked for a rate for a 1 bedroom apartment and they told me that they couldn’t help me to go somewhere else. Look of you guys can’t handle a 1 bedroom move then you guys shouldn’t really be in business. Very poor customer service. Wish I can give a lower rate.
This person requested a flat rate saying I have a one-bedroom apartment. I can't give a flat rate without at least seeing some pictures or hearing if things are packed up, or am I walking into and absolutely full one bedroom? … More
Drivers were slow, brought a small truck than was told, damaged items and workers were drinking on the job. Would not recommend.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous175 · 44%
- Worked hard and fast160 · 40%
- Careful with belongings72 · 18%
- Turned up when they said51 · 13%
- Kept in touch34 · 9%
- Price matched the quote20 · 5%
Counted across the 400 four and five star reviews we have read for FasTrac Moving. A review can mention more than one thing.
In their own words
Wow! So impressed by FasTrac and our wonderful movers today, Javier and Jorge! They were so professional, strong, careful, thoughtful, focused, considerate, kind, and hard working. I highly and wholeheartedly recommend FasTrac Moving company for the qualities listed above e and for their absolutely transparent and fair pricing, ease of scheduling, and excellent communication skills! Moving can be stressful and FasTrac’s Steven, Jorge, and Javier made it easy and worry-free! Thank you!!!!!
Thank you for the great review and for letting people know that we come as gentlemen and work tirelessly for our customers! Our pricing is straight forward and easy to calculate. Never out to take advantage of anyone! 🌻 Please refer us confidently!
We had a great experience with FasTrac Moving loading our U-Haul for a cross-country move. Steven, John, and Alex showed up on time, were friendly from the start, and immediately put us at ease. It honestly felt like having knowledgeable friends helping us move rather than strangers. Steven is clearly an expert mover and gave us great advice along the way, which made a big difference and helped everything go smoothly.
Thank you for the great review! Hopefully you've made it to your destination by now. Definitely was a game of Tetris and we filled every nook and cranny. Happy to get everything including your wish list! Thank you for your endorsement it means the world to us to see it in print!
I recently had the pleasure of working with these guys and I couldn’t be more impressed with the experience. From start to finish, their team demonstrated professionalism, efficiency, and genuine care for my belongings. They arrived on time, fully prepared, and handled everything with incredible attention to detail. What stood out most was how respectful and hardworking the crew was—they treated my items as if they were their own. Even the heavier and more delicate pieces were moved with ease and precision.
Thank you for choosing us to move you into your new home! Speechless and lost in thought as I ponder your feedback! Wow! Thank you! Thank you for your hospitality and super generosity with everyone involved! Ready for anything!🌻 Steven FasTrac Moving "KNOWN for FAIRNESS!" 💎💎💎💎💎
FasTrac moving just helped my wife and I move, and I cannot recommend them highly enough. They are honest, hardworking, and incredibly efficient. Steven was super communicative and responded quickly when I initially reached out - he was honest and upfront about projected costs and all the moving parts that would be involved, and maintained that quick responsiveness even as I barraged him with follow-up questions over the next few days.
Thank you for the great review and for letting people know the goodness of our company! Every job we come with good intentions. We work hard. Try to give the customer more than they would ever expect. Give them the best we can without trying to justify some ugly extra cost.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff140
- fair pricing130
- careful movers46
- efficient movers34
- furniture moving26
- polite crew23
- last minute move22
- no hidden fees15
- local move14
- hot tub moving4
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial
- superpages.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews