Fatboy Slims Moving Company LLC

Movers were rude, disrespectful in my home. They left numerous large items at my old house. Lost or stole some items and broke others without replacing. Then refused to respond! DO NOT USE!!!!!

NO SHOW. My husband and I called several times asking for an ETA and no one followed up. Something happened with the movers and they couldn’t get here on moving day. But we had to call to find that out. We were very stressed and upset. My husband and I had to find other arrangements and he had to help with the move with a FULLY RUPTURED ACHILLES. Worst experience of our lives. Granted, they did try to fix the issue for us but at that point, all trust was lost because we had one day to clear the come.

Horrible experience. Not only was the final bill way over the amount quoted but I was charged for 6 people and only truly saw 4 working. One handled the lightest items and took his sweet time and the "boss/supervisor" did nothing other than direct or organize boxes. One individual was smoking his vape which clearly had thc/cbd in and allowed as he was smoking it in front of all the others including the supervisor. This same individual was the one dismantling my master bed and out the screws.

I was given a 2:00–3:00 PM arrival window, but the movers didn't arrive until approximately 6:15 PM. As a result, my move wasn't completed until around 10:30 PM. I understand that delays happen, but a delay of over four hours without proactive communication is unacceptable. I had to call the office multiple times throughout the afternoon just to get updates, and had I not reached out, I'm not sure anyone would have contacted me.

The company itself will do and say all the right things to get the job. However the follow up professionalism in the office is not good. They don’t answer their phones or call you back. One of their movers did a no-show, apparently the second time. Luckily George stepped up to help and he and Thomas were awesome once they got here three hours late. However Lamont created poor expectations by saying he would take my call if I needed support or had questions until they got there.

My experience with Fatboy Slims Moving Company was overall below average and very unprofessional. The move got done, but not without lots of issues. Movers were scheduled about a week before the move, and Alex was super helpful and responsive in getting movers scheduled/discussing 2 guys vs 3 for my move. Day of, movers gave me a 1 hour window, and didn't show. I called Alex who let me know they had a staff meeting and the guys would be two hours later.

I had a move scheduled for next week, deposit paid and confirmed at the end of January. I received a call from a man named Rich asking if I would like to change my move from 2 movers to 3, more per hour but would get it done quicker. I called back to try to confirm this change and no one answered or called me back. Called and left 3 additional messages over 3 days and emailed the lady who had scheduled everything with me. Crickets.

During any moving process accidents happen. This company guarantees they will insure your things. Their guarantee is restore damaged property. Anyone reading this ask yourself if a soaked mattress can be restored or is anything like the quality you owned prior to sitting in leaky trucks. Tracie is my restoration specialist aka quality control. If anyone is looking for a great deal on a goodwill donated mattress talk to Tracie cause she’ll make sure yours is exactly that.