Fischer Van Lines, Denver Moving Company llc
Google rating
4.7
Ratings counted
359
Are 1 or 2 star
7.8%Above typical
The rating breakdown
28 of the 359 ratings in Google’s published star breakdown for Fischer Van Lines, Denver Moving Company llc are one or two star.
Against other movers in Denver
5.3 percentage points higher than the middle of the 21 movers in Denver we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 322 | 89.7% | |
| 4 star | 5 | 1.4% | |
| 3 star | 4 | 1.1% | |
| 2 star | 5 | 1.4% | |
| 1 star | 23 | 6.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Fischer Van Lines, Denver Moving Company llc at 7.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Fischer Van Lines, Denver Moving Company llc, counted by matching the words they used.
- Damage to belongings8 · 30%
- Crew conduct7 · 26%
- Price rose after the quote6 · 22%
- Claim or refund went nowhere3 · 11%
- Stopped responding3 · 11%
- Late, delayed or a no-show2 · 7%
- Items missing or never delivered1 · 4%
Counted across the 27 one and two star reviews we have read for Fischer Van Lines, Denver Moving Company llc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
There are many movers in Denver. Avoid this company at all costs. I stored a one-bedroom apartment with Fischer for two weeks when I first moved to Denver and used them to move from the storage to the apartment. I paid for insurance. When a dresser was damaged, Fischer refused to pay and eventually stopped responding to my inquiries. But the worst was the missing painting. That’s right, this company simply kept (I presume in storage and simply never loaded it onto the truck) a $5,000.00 piece of art.
For the record his job was finished back in June of 2018 (yes it has been over a year and 6 months since we finished his job). Yes, there was a claim for damage done to his dresser. He told us he was going out of town and we could set up a repair when he arrived back in town and he would call us.
Update 3/2024: I had such a great experience with them back in 2021, that I decided to use them again despite multiple reviews talking about a bad experience recently. In 2021 I moved into this apartment on the 3rd floor with stairs. I added two pieces of furniture in the 3 years I was there, a dining room table and a recliner, otherwise it was the same amount of stuff. When I moved in it was about $400 total and took 3 hours, with the stairs. They quoted me 2-3 hours for my recent move.
Elizabeth demanded money back at the end of the day. She's upset that she didn't get free work. My guys were not injured and they only took 2 (5) minute breaks. She had about 40 boxes, a full bedroom set and a full office, plus a living room set.
I didn't plan on leaving a review, but since they email every week asking for it, here it is... As if traveling across the country isn't difficult enough, hire a company like this one to do your loading. Placing wrought iron patio furniture on top of cardboard boxes and plastic containers caused a ton of damage. Legs went through several boxes causing about $2k in damages. Oh, just file a claim, I was assured they had insurance for things like this.
I don't remember ever hearing from you about any damages. We have no emails from you whatsoever! You are right though, we do not take responsibility for any damages that happen on a third party vehicle and neither does our insurance, because we are not the ones driving the truck nor is it our…
It has been a few months since I used Fischer and have been mulling over leaving a review. I feel that I should leave something so that other people are not put in the same situation as I was forced into. I would say that the actual movers were fantastic, hard working, and careful with our belongings. Backstory: I scheduled Fischer to have a "big truck" and three movers to get my 2,200 sq.ft. house and garage moved on a Monday. An hour after the scheduled arrival time, 2 workers and a "shorter truck" showed up.
It's funny how people sometimes think the world revolves around them and they don't realize that there are other people in the world besides them. Not that we don't want all of our customers to feel important, because they are.
The estimate was off by 400.00, the owner was condescending when I was frustrated by the discrepancy, caused by the movers slow progress. The owner initially said it was because I had not finished packing the bedroom, however I was done by the time the movers were finished with the living room so that was not the case. He then changed tactics saying that the issue was caused by not having access to an elevator key, something not mentioned by the person I scheduled with, and not listed in the contract either.
We appreciate your business Veronica. As I had mentioned before we always tell our customers to get the elevator locked off before the move, maybe you didn't hear us ask you to do that.
Anyone reading this review looking for a moving company should immediately move on – using Fischer Van Lines to move your prized possessions might just be one of the worst things you do, as was the case for me. I hired Fischer to do our most recent move – I’d actually used them a couple of times previously and had no issues. I guess I would concede that if nothing goes wrong during your move, you will be fine (which you could say about any company…).
We always stand behind our work. My guys called me during this move and told me that he was attempting to get them to move pieces that wouldn't fit through his stairway without causing damage. I told them to get approval and let him know it would scratch the wall and damage the furniture.
Let me start by saying I'd like to give a very positive review to the actual guys that helped us move over the weekend. Mike, Scott, Alex and Mario are all great guys. The reason for the one star review you ask? It's because of my extremely negative interaction with the owner, Jeff Fischer. You can see similar other reviews, all of which he calls "fake reviews".
Interesting how people create there own version of reality and so easily lie to cover their tracks. I did talk to Bobby at the end of the job. There were 2 very minor mishaps, after a 9 hour day (a light scrape on the back of his couch and a minor part of his pressboard TV stand came unscrewed to…
The company probably doesn`t care about one bad review, but I need to let people know our moving day was a debacle because of their service (the company can let me know if they don`t agree with any of my points). 1. The movers said we were not ready to move. We were willing to pay for them help us pack because we had to move on the day. 2. The movers refused to move on the day, tried to reschedule the moving day. 3.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous150 · 57%
- Worked hard and fast94 · 36%
- Turned up when they said50 · 19%
- Careful with belongings47 · 18%
- Kept in touch27 · 10%
- Price matched the quote7 · 3%
Counted across the 262 four and five star reviews we have read for Fischer Van Lines, Denver Moving Company llc. A review can mention more than one thing.
In their own words
I am so pleased to say that my recent move went flawlessly thanks to these movers!! This was my third move in recent years and the previous two each had their fair share of issues and disappointments.... but thanks to Fischer Van Lines, this move went perfectly!! They arrived on time and immediately got to work-- operating with professionalism the whole way through.
I hired Fischer Van Lines to move my daughter's apartment into a storage facility in July, 2023. Jacob and Maurio were the two movers and they did a fantastic job. They were polite, quick, reasonable and they worked really hard on a very hot day. The company was very responsive anytime I had a question, or when I needed to move the time up on moving day. The price was a good value and I will definitely hire them again next year when she needs to move into her new home.
BEST MOVING EXPERIENCE EVER! Just to give you some background, I have used professional movers half a dozen times in the past decade, and had experience with multiple big name moving companies. Fischer did a wonderful job from the start to finish! The positive experience started right away with an actual person answering my call and giving me a quote right away, confirmation call 48 hours before, and a call when the guys were on their way. They also didn't try to rip me off, or hide charges in the fine print.
Thank you for your business! Jeff Fischer
We hired these guys to help us move from Denver to Durango. We had used Fischer once before to unload our PODS unit when we moved to Denver, and had been very impressed with their speed. So this time, I looked around at other places (because Fischer's rates are a little higher), but then came back to the company that had impressed us first. Boy, am I glad we did! We had Ron and Ali help us pack, and Ron came back with Shane to load up the truck and drive down 2 days later.
Thank you for your business! Jeff Fischer
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing52
- efficient movers13
- courteous staff10
- hard working movers5
- furniture moving4
- hourly rate4
- accurate estimate3
- zero damage2
- storage unit packing2
- strong movers2
What the company says about itself
Taken from Fischer Van Lines, Denver Moving Company llc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…a Denver moving company that is fully licensed and insured. We have an A+ rating from”Raw text captured from the page, including any surrounding navigation.
- Describes itself as veteran ownedsays on their website
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“…company. We are a 22-year U.S. Navy Veteran owned company since 2004′. With numerou”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…request a free no obligation quote or free estimate online today, or email us at any time.”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…location Company Fischer Van Lines is a family owned and operated Boulder and Denver relocat”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“22-year U.S. Navy Veteran owned company since 2004′. With numerous accolades to our”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…with confidence, care, and clarity for more than 21 years. We are a Denver moving company that is”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…licensed and insured. We have an A+ rating from the BBB and hundreds of 5-star rev”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…company that is fully licensed and insured. We have an A+ rating from the BBB and”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews