FreeUp Storage Longview Gilmer Road
Self-storage facility in Longview, Texas
Google rating
4.8
Ratings counted
233
Are 1 or 2 star
3.0%Around typical
The rating breakdown
7 of the 233 ratings in Google’s published star breakdown for FreeUp Storage Longview Gilmer Road are one or two star.
Against other listings in Longview
2.1 percentage points lower than the middle of the 17 listings in Longview we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 214 | 91.8% | |
| 4 star | 10 | 4.3% | |
| 3 star | 2 | 0.9% | |
| 2 star | 2 | 0.9% | |
| 1 star | 5 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is FreeUp Storage Longview Gilmer Road at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 14%
- Kept in touch2 · 14%
- Professional and courteous2 · 14%
- Price matched the quote1 · 7%
Counted across the 14 four and five star reviews we have read for FreeUp Storage Longview Gilmer Road. A review can mention more than one thing.
In their own words
Daniel did awesome helping us change our lock! Super friendly and helpful and good conversationalist. Speedy and efficient!
Thank you so much for your kind words, Angel! We are thrilled to hear that Daniel was able to help you change your lock efficiently and that you enjoyed his friendly and helpful service.
Awesome Service, excellent communication on what size of Storage unit we needed. I highly recommend Janice she gives excellent customer service and communication skills to help her customer to there needs.And excellent prices on storage units.
Thank you so much for your kind words, Michael! We're thrilled to hear that you had a great experience with Janice and that she was able to assist you in finding the perfect storage unit size. We take pride in providing excellent customer … More
Great place especially with the previously deal I got on my unit. Best staff I've ever dealt with at any storage unit from Kansas City to Dallas to Tyler to Longview. They're understanding of the gate times people experience and when when you on late payments so you can keep your belongings whereas most others don't care & we'll just throw your baby's hair from first haircut in the dumpster never considering what you busy have in there and the devastation and/or impact it may have on your life.
Thank you so much for your kind words, Mel! We are thrilled to hear that you had a great experience at FreeUp Storage and that our staff, especially Daniel at the Gilmer Rd location in Longview, provided top-notch service. We always strive … More
Daniel was a great help today! He was able apply a discount and assist me with obtaining a unit at the very last minute definitely a lifesaver. I recommend using FreeUp Storage every time!
Thank you so much for your kind words, Jason! We are thrilled to hear that Daniel was able to assist you with applying a discount and getting a unit at the last minute. We always strive to be helpful and friendly to our customers. If you … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff18
- welcoming atmosphere4
- convenient location3
- auction unit3
- clean facility3
- online rental3
- new lock2
- easy to work with2
- secure facility2
- safety of belongings2
What the company says about itself
Taken from FreeUp Storage Longview Gilmer Road’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Pay Bill Need help? Contact Us Via Chat 24/7! We got you! Our chat is the fastest wa”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…staff. I’ve been renting off and on since 2020 and currently as of present. And my exp”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory