Gentle Giant Moving Company
Moving and storage service in Charlotte, North Carolina
Google rating
5.0
Ratings counted
645
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
3 of the 645 ratings in Google’s published star breakdown for Gentle Giant Moving Company are one or two star.
Against other movers in Charlotte
1.1 percentage points lower than the middle of the 23 movers in Charlotte we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 638 | 98.9% | |
| 4 star | 2 | 0.3% | |
| 3 star | 2 | 0.3% | |
| 2 star | 1 | 0.2% | |
| 1 star | 2 | 0.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Gentle Giant Moving Company at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said1 · 25%
- Careful with belongings1 · 25%
- Price matched the quote1 · 25%
- Worked hard and fast1 · 25%
Counted across the 4 four and five star reviews we have read for Gentle Giant Moving Company. A review can mention more than one thing.
In their own words
We hired Gentle Giant based on a recommendation from family. They absolutely loved up their reputation and did a fantastic job. Andrew was very thorough on the initial call and made sure all of the things we needed moved were accounted for. They were flexible with being able to add or change things we needed up until the move day.
Thank you, Patrick—we really appreciate you taking the time to share this! We’re so glad the recommendation from your family led you to us, and even … More
Gentle Giant is amazing!!! I will use them for every move I ever make. Michael Cianci was especially great and went above and beyond. He helped me choose where some things should go when I was fatigued by decisions. And I got very emotional leaving my old home and he was very empathetic and caring and understanding. All the guys (Stephan, Collin, Liudas, and Lorenas) had great attitudes and took care with all of my furniture and things. They made sure that everything was in the right room and in the right place.
Thank you, Maggie!
This is the second moved I have done with Gentle Giant Moving Company. One word describes them and why I came back to them a second time... Amazing! Brandon and Michael B. aren't "movers". They're athletes that hustled the entire time, …
Thank you, Daniel!
Gentle Giant is the moving company to choose. We had a different moving company all set up for yesterday but they failed to …
Thank you, Claire!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling104
- efficient crew41
- professional movers41
- smooth move34
- furniture placement12
- local move10
- quick movers8
- accurate quote5
- piano moving3
- out of state move2
What the company says about itself
Taken from Gentle Giant Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…are, precision, and heart. Request Your Free Estimate Our Moving Services Include… Local &”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…on your specific needs. Are your movers licensed and insured in North Carolina? Yes. Gen”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…needs. Are your movers licensed and insured in North Carolina? Yes. Gentle Giant is”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…we’ve been moving our neighbors here since 2007. Whether you're relocating from a high-”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…by highly trained Giants. Satisfaction Guaranteed Small Moves Single item or smaller move”Raw text captured from the page, including any surrounding navigation.