Gentle Giant Moving Company
Moving and storage service in Oakland Park, Florida
Its address is in Fort Lauderdale, Florida. It appears here because Google returns it for Oakland Park.
Google rating
4.9
Ratings counted
220
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
3 of the 220 ratings in Google’s published star breakdown for Gentle Giant Moving Company are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 214 | 97.3% | |
| 4 star | 3 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Gentle Giant Moving Company at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Gentle Giant Moving Company, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Gentle Giant Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not hire this company. They sent me a truck that did dont check the maximum height of the apartment because Andrew (the person in charge of the apartment) He don't read the COI. The truck couldn't get in and I lost my reservation. They didn't help me at all to solve this. The people in this company aren’t people qualified for important jobs.
Felipe, we regret that mistake and appreciate your critical feedback. We did try to correct the issue by returning with a smaller truck but understood that you cancelled the job in the interim. We have refunded your deposit.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 47%
- Professional and courteous9 · 47%
- Kept in touch2 · 11%
- Turned up when they said1 · 5%
Counted across the 19 four and five star reviews we have read for Gentle Giant Moving Company. A review can mention more than one thing.
In their own words
This company made my moving experience stress free and efficient. I worked with Dominic and Dominque coordinating the move. They were attentive and quick to respond to email and phone calls. Chez, Aric and Andy came to pack everything in my house in just one day. They were precise on packing when it came to my fragile belonging and treated my stuff like it was their own. When it came to moving day Chez, Aric, Matt, Leslie, and Taras took care of everything and were well communicative.
Thank you, Skye!
Absolutely fantastic transaction. Great communication. The movers were on time extremely friendly and handled everything with Karen precision. Highly recommended.
Thank you, Ken!
I would give 10 stars if I could. I had never used this company before, and since they were highly rated online, I decided to go with them. The 3 movers Chez, Aric & Matt did a fantastic job from beginning to end. They were professional, efficient, polite and friendly. Strong men 💪🏼 perfect fit for this job and company name! They made the move go smoothly by making sure each box or item ended up where it belongs so that I wouldn't have to move things around later. Amazing experience, highly recommend 👌🏻
Thank you, MSA!
I’m really happy that I chose Gentle Giant Moving Company for my move. They made what is usually a stressful day feel much easier and more relaxed. Everything was handled professionally and the whole process was very smooth from start to finish. A big thank you to Dom and Taylor for making the move so seamless and for taking great care of everything throughout the day. Overall it was a great experience and I would definitely use this company again.
Thank you, Annabel!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff26
- efficient movers13
- professional movers11
- furniture moving4
- quick movers4
- prompt arrival3
- fair rates3
- local moves2
- fragile item packing2
- interstate move2
What the company says about itself
Taken from Gentle Giant Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…by highly trained Giants. Satisfaction Guaranteed Small Moves Single item or smaller move”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…on your specific needs. Are your movers licensed and insured in Florida? Yes. Gentle Gia”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…our green moving practices . Get a Free Estimate Today Whether you're planning a local m”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…needs. Are your movers licensed and insured in Florida? Yes. Gentle Giant is fully”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- superpages.comdirectory
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory