Get Your Move On
Google rating
4.7
Ratings counted
150
Are 1 or 2 star
6.0%Above typical
The rating breakdown
9 of the 150 ratings in Google’s published star breakdown for Get Your Move On are one or two star.
Against other movers in Phoenix
2.4 percentage points higher than the middle of the 21 movers in Phoenix we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 135 | 90.0% | |
| 4 star | 5 | 3.3% | |
| 3 star | 1 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 9 | 6.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Get Your Move On at 6.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Get Your Move On, counted by matching the words they used.
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Get Your Move On. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They use investigative services to find your phone number once you list your home and then call and text you to get you to use their services. I would never support a business that uses these kinds of practices.
Shouldn't be driving a box truck if your going to wait till the last second the get over to where you need to be. AND RAN ME OFF THE ROAD.
I’m so sorry you had that interaction with our Truck while you were driving. We will check our Samsara driving records and make sure we do Driver retraining.
Don’t have me in the system because u guys fire people after 2 days n tell them they a hard worker THIS PLACE LIES ALOT. Loooook
Hey Michael, please call me at [phone removed] so we can make things right by you. We don’t have a Michael Hayden in our system. Best, Derek.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous62 · 53%
- Worked hard and fast43 · 37%
- Careful with belongings37 · 32%
- Turned up when they said28 · 24%
- Kept in touch7 · 6%
- Price matched the quote1 · <1%
Counted across the 117 four and five star reviews we have read for Get Your Move On. A review can mention more than one thing.
In their own words
The easiest and most enjoyable part of my recent move was hiring "Get Your Move On". I was able to get sound advice from Derek to prep for the move and keep my costs down. Absolutely no hidden charges or confusing billing at all!! (1-truck fee plus an hourly rate for 3 men -billed to the quarter hour) There was not a single thing wrong with the 3 guys, their work ethic, or the equipment. They arrived on time, introduced themselves to my family, did a quick walk thru, and then got right to work.
If you are moving don't overthink it...contact "Get Your Move On" and you won't be disappointed! The entire customer experience was outstanding! The front end coordination was done seamlessly with Blake with excellent communication and emails keeping me informed of each upcoming step. On packing/move day the powerhouse team of Austin, Dominic and Jose arrived. They worked non-stop until 9PM at night to have everything packed and loaded onto the truck and then drove 4-hours back to Phoenix that night.
Thank you Bob!
Fast, careful professional movers at a fair price. Great attention to detail and everything well padded and cared for. Excellent value for money.
Update 12/22/2013. Spoke with both managers and I'm really happy with how they handled my situation. The managers and owners really care about their customers and making sure they are treated properly. Definitely recommended even though my original experience was bad, I am confident if I used Get Your Move On again, they would be 5/5. Below is my original experience, which I feel was a rare situation. --- August 2013 --- Slow movers, poor wrapping, damaged and dirtied my mattresses.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient crew10
- value for money5
- care with possessions3
- careful move3
- packing team3
- responsive staff3
- on time3
- helpful movers2
- fast movers2
- steep driveway2
What the company says about itself
Taken from Get Your Move On’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- MC 990813
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- Says it is insuredsays on their website
Show the text this came from
“Call 480-695-6621 Licensed & Insured Family Owned Since 2005 BBB A+ Rated 4.”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“055, MC #990813), and accredited by the Better Business Bureau with an A+ rating. We carry liability c”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Resources Contact 480-695-6621 Careers Free Estimate Arizona’s White-Glove Moving Company Wh”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“480-695-6621 Licensed & Insured Family Owned Since 2005 BBB A+ Rated 4.7 Google Rati”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“. Get a Free Estimate Call 480-695-6621 Licensed & Insured Family Owned Since 2005 B”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…stomers navigate the moving process for over 15 years. With our help, your move can be quick,”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“621 Licensed & Insured Family Owned Since 2005 BBB A+ Rated 4.7 Google Rating US DOT #”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory