Globe Moving & Storage Ltd
Moving and storage service in Winnipeg, Manitoba
Google rating
4.8
Ratings counted
188
Are 1 or 2 star
4.3%Around typical
The rating breakdown
8 of the 188 ratings in Google’s published star breakdown for Globe Moving & Storage Ltd are one or two star.
Against other listings in Winnipeg
About the same as the middle of the 19 listings in Winnipeg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 177 | 94.1% | |
| 4 star | 3 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 1.1% | |
| 1 star | 6 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Globe Moving & Storage Ltd at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Globe Moving & Storage Ltd, counted by matching the words they used.
- Damage to belongings1 · 14%
- Items missing or never delivered1 · 14%
- Crew conduct1 · 14%
Counted across the 7 one and two star reviews we have read for Globe Moving & Storage Ltd. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Items were damaged, items were lost. Would not recommend to my worst enemy. Absolutely atrocious service, so bad I wrote my first google review. Showed up at 10am to collect items, told to wait. Then wait longer. Spent 2.5 hours waiting. When asked what’s the point in booking a time slot I was told we weren’t their priority and we could sit all say and they didn’t care. Watched their staff load the truck with absolutely no care.
Globe did a pick up/delivery. While picking up I asked if they could just lift something up for a few min so I can put the screws on. They did that. But one guy thought to do extra help while holding it to try to put the screws in. His extra help caused more issues as he was to ONLY HOLD IT. He put the screws in backwards caused me more work. I told him to stop and didn’t listen then I told him if he’s not going to listen go back to your truck. He started going off at me and then I went off at him.
Adam, Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our team did not meet your expectations and caused added frustration during your delivery. This is certainly not the standard of professionalism we strive for at Globe Moving.
The move with Globe moving and storage was something else. The front office was great and easy to deal with (before the move). The crew that they sent out to move my furniture (no appliances) needed something to be desired. My wife spent 2 weeks packing and organizing boxes and labeled every box as to which room the boxes were to be moved to. I dismantled all furniture. All our work organizing to make it as easy as possible for the guys (knowing it’s a very labour intensive job) went out the window.
Hi Brian, Thank you for taking the time to share your experience. We're truly sorry to hear that your move with us didn’t meet your expectations. We take great pride in our service and in the care, we put into each move, and we regret that you felt let down in this instance.
We used Globe to move in July 2019 after a very positive experience a relative had with them. Unfortunately they crashed and burned with us. The crew we had was slow and poorly organized. My daughters stepped in and honestly had more hustle than the paid movers. They arrived over an hour later than our arranged time. Our crew was less than careful with our belongings which were prepackaged and in the garage just waiting to be loaded on to the truck.
Went with Globe because they came in house to do an evaluation of our space and they came back with a competitive quote. Day of, sent two of the slowest movers I have ever worked with and ended up charging us $800 over the quote. They had to send additional crew and the guy(who was the only one who seemed to know what was happening) even admitted that we were being treated unfairly.
We are sorry to hear the client was not happy with our decision. Client does fail to say that the move started with them and us not knowing if the client had a home to deliver to because there was issues with lawyers, etc.
Way too expensive, too many other fees...$1500 to 1800 for a two bedroom apartment for 5 to 6 hours.....crazy This is to the reply. You said it was because of the walking distance???? It is maybe 15 to 20 steps from loading dock to elevator, and maybe 10 steps from elevator to the apartment And from the drop off spot it is about 50 feet to the elevator, and 15 more steps to the apartment
Hi Darren, we apologize you feel the price is too high. Based on the information you provided us we felt this was the appropriate pricing due to walking distance from truck, hopefully you found a mover within your budget. Thank you for your review.
Vasyl is a hardworking person. Got the dispatch job done accurately. The company sales team are very good. Unfortunately, very poor after sale service. Very disappointing experience.
Hi M. Malek, While we appreciate your input, we are unable to find a record of a move that matches your name. We would like to investigate this situation to understand what went wrong. Please contact us at [email removed] or call us at ([phone removed] Sincerely Globe Moving Team
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous90 · 60%
- Worked hard and fast50 · 33%
- Turned up when they said25 · 17%
- Careful with belongings25 · 17%
- Kept in touch6 · 4%
- Price matched the quote4 · 3%
Counted across the 151 four and five star reviews we have read for Globe Moving & Storage Ltd. A review can mention more than one thing.
In their own words
I recently used Globe Moving & Storage for an uncle's move, and I can confidently say the experience was outstanding from start to finish. Vasyl and Will handled the move, and these two were the definition of professional, kind, and accommodating. Their communication was clear the entire way through, no guessing, no surprises, just smooth coordination. What really impressed me was how conscientious they were about cleanliness and protecting the home. Every corner, wall, and doorway was treated with respect.
I will update this post with the three men’s names that did my move it is not with me now. The crew showed up on time. We’re so careful with my belongings. They gave me tips to get the job done faster. They even asked as they moved stuff in which wall I would like the dressers on. They removed all the backs off my couch as they are power recliners yet when they moved them into my new home they put them all back on again.
Thank you for the review!
Posting on behalf of a family member who recently moved into Seniors building. She asked me to write you guys a great review after you did such a great job moving her from her one bedroom apartment into her two bedroom seniors building. This was a big move for her, and she had a lot of boxes and your guys took such great care. They were considerate and kind and that meant a lot as she was very stressed about this big transition. Thank you for making this big event go smoothly!
First of all, I really appreciate that you answered my call urgently last Monday, December 18th, 2017. You acted quickly, swiftly with sensitivity. You were able to take care of my mother's urgent move needs with ease. You made this move possible for us, and we are forever grateful. I am here visiting from Montreal, we bought my mom a new condo on Wilkes and you took great care to ensure we were taken care of within 48 hours even during the holidays. The team you sent, Craig, James + Vern were just amazing.
Thank you for the review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pleasant staff20
- friendly crew10
- piano moving4
- respectful movers3
- damaged items2
- booking process2
- accurate quote2
- careful loading2
- experienced staff2
- safe moving2
What the company says about itself
Taken from Globe Moving & Storage Ltd’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“Globe Moving & Storage is a family-owned business with two locations in Manitoba”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory