Total Moving Winnipeg
Moving and storage service in Winnipeg, Manitoba
Its address is in Headingley, Manitoba. It appears here because Google returns it for Winnipeg.
Google rating
4.8
Ratings counted
361
Are 1 or 2 star
5.0%Around typical
The rating breakdown
18 of the 361 ratings in Google’s published star breakdown for Total Moving Winnipeg are one or two star.
Against other listings in Winnipeg
About the same as the middle of the 19 listings in Winnipeg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 331 | 91.7% | |
| 4 star | 10 | 2.8% | |
| 3 star | 2 | 0.6% | |
| 2 star | 5 | 1.4% | |
| 1 star | 13 | 3.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Total Moving Winnipeg at 5.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Total Moving Winnipeg, counted by matching the words they used.
- Damage to belongings8 · 44%
- Price rose after the quote3 · 17%
- Crew conduct2 · 11%
- Items missing or never delivered1 · 6%
- Late, delayed or a no-show1 · 6%
Counted across the 18 one and two star reviews we have read for Total Moving Winnipeg. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I used Total Moving to move furniture between houses. Initially, communication was quick and easy. I gave a list of the items needing to be moved and noted that I would need disassembly and assembly, and there could be some extra items as well. Kevin sent a quote including time for disassembly/assembly and noted that extra items would have an additional charge based on time.
I rarely write negative reviews, but my experience with this moving company was nothing short of disastrous. I feel compelled to warn others against using their services. Despite sending three workers, only two were actively working at any given time—the third spent most of the day on his phone or engaging in unprofessional behavior, including chasing one another around my yard. Their lack of professionalism was shocking and completely unacceptable. The move was grossly inefficient.
Terrible place to send your packages to Brazil. My package never arrived, they offer no support or satisfaction. This star rating doesn't reflect their work. Before you deliver the package, they are dedicated, but afterwards they don't even want to answer your call. And another thing, they give you a tracking code and then take the website offline! Be careful, never total moving.
Hi Zafa, we do not receive packages for anyone, please take your one star review down as we don’t appreciate fake one star reviews an it is not our job to figure out where you shipped your package too. We are a company in Winnipeg Manitoba, not Brazil.
Our move experience was okay; easy to book and the crew did a pretty good job. The reason for the 1 star review is the poor follow up and after care experience offered by Total Moving. One of the items was damaged during the move (pure accident, it happens, we purchased insurance to help protect against this). The crew did the right thing, called the office and sent in pictures when it happened so the office was aware. There was no follow up to us, instead we had to chase.
Wasn’t gonna leave a detailed review but hired Total Moving approximately 4 months ago and we had recently helped a friend move with another company with a drastically different experience. In comparison, Total Moving’s moving crew assigned to our move was not that professional and a bit upsetting upon review for the price we had paid. Crew is young as seen on website but they do look a few years older in-person. Average, not highly experienced.
Hi May, We do not have records of ever doing a move for you. Please get a hold of us to discuss any issues if you did indeed have a move completed by us. Thank you,
I won't recommend - Paid for two hours of moving, and I got 32 minutes of work. I booked a move within the same building (different apartments), my estimated quote said : 0 for travel time. Then I booked 2 hours, more than enough for moving my furniture. The team arrived at the building at 09:20, took a few minutes to park the unnecessary oversized truck, and entered the apartment at 09:28. Based on this, I reasonably expected to have your staff available until at least 11:20 AM.
Hello Bruno, We appreciate you taking the time to leave a review. We pride ourselves on transparent communication regarding our estimates and services, and we'd like to clarify a few points related to your recent experience.
Total Moving - Try TOTAL MISTAKE!!! AVOID! AVOID! AVOID! Save yourself a LOT of money and hire a few teenagers that you personally know. Total Moving sent me 3 teenagers and a 21 year old. There is NO way that these teenagers were trained (and the 21 year old should have been shadowing at least 2 VERY experienced movers, for a LONG time, before ever 'supervising' an inexperienced crew on his own). What a joke. Except no one was laughing.
I hired Total Moving when my daughter was moving from one storage locker to another. It took their 3 guys 3 hours to do LESS than what 2 guys did in 2 hours from another company. Unfortunately, they were not available so I hired this useless company. The other company (2 guys) dismantled a queen bed, removed a mirror from a dresser and took apart a sofa. They had 5 steps to climb from the lower floor to the front door. They got the move done in 2 hours.
Hi Caryle, We will touch on a few points from your review publicly below! When you hired us our salesman initially quoted you 3 hours and you requested to see a 2 hour quote to see the numbers so we provided that and you are now holding it against us.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous185 · 63%
- Worked hard and fast123 · 42%
- Turned up when they said50 · 17%
- Careful with belongings47 · 16%
- Kept in touch37 · 13%
- Price matched the quote11 · 4%
Counted across the 293 four and five star reviews we have read for Total Moving Winnipeg. A review can mention more than one thing.
In their own words
Many thanks to the Total Moving team for the swift and efficient move today! Movers arrived on time and were friendly, very professional and worked quickly and carefully to get the job done fast! The move was accomplished in less time than originally estimated and the fee was adjusted accordingly. Great communication, fast response time and overall, a great experience. My brother and I definitely would and will recommend Total Moving. Thanks so much guys!
Thank you very much for the review and the kind words!
This is the first time I hired movers and made no mistake in hiring Total Moving. They had the most professional and polite team arrive exactly when they said they would and couldn't have been anymore efficient. Such a great experience, amazing customer service from booking inquiry to final bill. Extremely fair price. Look no further - Total Moving is your crew!
Thank you for the wonderful review! We’re so glad our team could make your first moving experience smooth, efficient, and stress-free. 😊 …
Total Moving Winnipeg is the BEST moving company that I have ever used! We had Total Moving Winnipeg pack our household and move us to our new house in across town in Morden. Cody and his crew were very professional from the initial quote to the final invoice. Great communication from start to finish, including texting me in advance pictures of the crew that would be at my house for the packing and the crew that would be doing the actual move.
Thank you so much for the kind words Stewart!
James Watkins 21 points AVIS PHOTOS MODIFICATIONS 1 avis Total Storage Winnipeg 21 Blumberg Trail, Headingley, MB R4H 0B1 We were looking for help to clean out our Mom's house as we prepare to sell it. From the initial contact to completion of the huge job, the Team at Total Moving were competent, courteous, professional, and on time. When I had any questions or requests, I recieved clear and courteous attention to detail answers. Emptying out a house load of memories is a tough thing to do.
Thank you so much Jim! We had some good laughs reading your review and we hope you know we appreciate it! When ever you may need Total Moving Winnipeg will be here to help you again! 💪🏼🚚 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers42
- polite staff39
- polite movers20
- fast movers13
- competitive pricing12
- booking process7
- responsive staff6
- respectful crew6
- accurate quote3
- piano moving3
- under quote2
What the company says about itself
Taken from Total Moving Winnipeg’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“…is fully insured and accredited by the Better Business Bureau with an A-rating, ensuring professional”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Moving Commercial Moving Accredited, insured and willing to move! Let us earn your b”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…damaged, and made my life easier. Get A Free Consultation & Moving Quote Today Ready to move”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- birdeye.comreviews
- facebook.comsocial