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Golden Glove Movers

Moving and storage service in Paterson, New Jersey

Google rating

4.2

Ratings counted

253

Are 1 or 2 star

20.2%Well above typical

The rating breakdown

51 of the 253 ratings in Google’s published star breakdown for Golden Glove Movers are one or two star.

Against other listings in Paterson

This company20.2%
Typical listing in Paterson6.7%

13.4 percentage points higher than the middle of the 15 listings in Paterson we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
18974.7%
4 star
114.3%
3 star
20.8%
2 star
62.4%
1 star
4517.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Golden Glove Movers at 20.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Golden Glove Movers, counted by matching the words they used.

  • Damage to belongings4 · 40%
  • Price rose after the quote1 · 10%
  • Items missing or never delivered1 · 10%
  • Crew conduct1 · 10%
  • Booked by one company, moved by another1 · 10%

Counted across the 10 one and two star reviews we have read for Golden Glove Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google revieweva H.a year ago
Golden glove movers performance during my move was horrible. The team that delivered my furniture was unprofessional. Multiple items including a platform bed and two side buffets were damaged during the move. Their team barely tried to assemble the damaged furniture and left without assembling beds and sofas that were supposed to be assembled according the contract.
Reply from the business

Eva, I’m truly sorry to hear about your experience. This is absolutely not the standard we aim for. I deeply understand how frustrating this must be, especially regarding your brother's belongings. Please reach out to our customer service … More

1-star Google reviewMatt K.a year ago
I wish I could give this no stars. DO NOT USE THIS COMPANY. They quoted me at around $3500 across the country move and told me this was just a quote which I knew was the case as I am not naive. But my issue was that when they got to my place, I asked what the estimate would be and was told "we have to load it first to get it". At this point I was already scheduled to move that day as my lease was ending the next so this should have been my first sign of a shady company.
Reply from the business

Hi Matt, I'm truly sorry to hear about your experience and the frustration it caused. … More

1-star Google reviewArielle T.an hour ago
DO NOT USE. If I could give 0 stars I would. I was quoted $7,700 for my move from NJ to FL. They came and looked at everything the day of the move and told us the price would actually be $17,000. When we did the inventory over the phone I gave them every piece of furniture, and 30 boxes/bags. I knew there would be some odds and ends that I didn't account for but they never asked me for measurements/sizes for anything to even give me the quote.
1-star Google reviewCluadio L.a year ago
I rarely write negative reviews, but my experience was so frustrating and upsetting that I feel compelled to share it in hopes of saving someone else from the same ordeal. What was supposed to be a relatively smooth moving day turned into a disaster, with multiple items broken or ruined, poor communication, and no genuine accountability from this company. Here's a detailed recount of what happened: 1.
Reply from the business

Claudio, I’m truly sorry your move was such a disappointing and frustrating experience. This is not the level of service I aim to provide. I understand how distressing it must have been to face so many issues. Please reach out to our … More

1-star Google reviewRylan F.a year ago
I would give zero stars if I could. Although this company has relatively good reviews and a good rating with the better business bureau (although we have filed a complaint against them for their deceptive business practices) there are a number of things you should be aware of before you book moving with Golden Glove Movers. The #1 thing to be wary of is what service you’re being provided.
Reply from the business

Hi Rylan, I'm sorry to hear about your experience. I understand how frustrating this … More

1-star Google reviewLina N.a year ago
I cannot stress this enough, avoid these people at all costs. The positive reviews are definitely fake. They add on costs like there's no tomorrow and their quote means nothing. You get a quote based on the items you are moving (mind you we gave dimensions so that the cubic ft would be accurate). Then, when they get to the pickup location, they upcharged $1500 saying that it's based on lines on the truck so you are at the mercy of how they organize your belongings on the truck, and when you question the empty…
Reply from the business

Hi Lina, I’m really sorry to hear about your experience and I truly understand how … More

1-star Google reviewRobert M.10 months ago
Beware the price that they originally give you will not be the final price that you pay. this company bait and switched us three times during the course of this move the original price it was given the up charge the day they came to pick it up and then the shuttle fee to Deliver it to the home. They originally quoted 4800 to move from Massachusetts to Florida.
Reply from the business

Hi Robert, Thank you for sharing your experience. I sincerely apologize for the stress and … More

1-star Google reviewCourt K.11 months ago
Left tape and trash everywhere, including the curb of our apartment, upon arrival half broken bedframe and broken handle of our dresser, box labled fragile had broken glass bottles, management number was not willing to walk me through submitting my claim for broken furniture and items, left part of our bed frame in their storage unit. Also took the full 21 days to deliver after giving them the new address. Still asked for a tip after saying sorry for broken frame.
Reply from the business

Court, I’m truly sorry for your experience and the issues you faced. It’s disappointing to hear this, and I’d like to help make things right. Please reach out to our customer service team so they can assist with resolving these matters … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Turned up when they said4 · 22%
  • Careful with belongings3 · 17%
  • Professional and courteous3 · 17%
  • Worked hard and fast2 · 11%
  • Kept in touch1 · 6%

Counted across the 18 four and five star reviews we have read for Golden Glove Movers. A review can mention more than one thing.

In their own words

5-star Google reviewamagad M.4 weeks ago
The best. Not only did they move 2 full bedrooms fast and wrapped it professionally but they also assembled it in my house and cleaned after them
Reply from the business

Thank you, Amagad! I’m so glad you’re happy with our service. We always aim to make moving as smooth and hassle-free as possible. It’s great to hear everything was handled quickly and professionally, including assembly and cleanup. Your feedback truly means a lot!

5-star Google reviewEllen G.2 months ago
It has been a pleasure dealing with Golden Gloves Movers. From obtain a quote, asking questions about how it will work and arranging my move date, all my questions and concerns were addressed promptly. The day of the move Kenny's team came …
Reply from the business

Ellen, it truly warms my heart to hear about your positive experience! Knowing our team made your move to Florida hassle-free and handled your possessions with care, especially your cat tree, means the world to me. Wishing you all the best as you start this exciting new chapter in your life!

5-star Google reviewJack C.a month ago
The transparency of the prices and communication was truly appreciated. No surprises at the end and no murky dealings by the movers either. …
Reply from the business

Thank you so much, Jack! I'm thrilled to hear that you appreciated the transparency and professionalism throughout your experience. It's great to know that everything met your expectations and that you'd be comfortable working with us again—it truly means a lot.

4-star Google reviewNatalie Y.2 months ago
Honestly after reading the negative reviews, my family and I were very hesitant but decided to take a chance on this company since their quote was the most competitive and too good to pass up as I was moving across states. Upon arriving, packers were efficient, fast, and careful with our stuff. They were really nice and deserved 100% of the tips.
Reply from the business

Thank you for sharing your experience, Natalie! I'm glad our team was efficient and careful with your belongings throughout your move. I understand how the delivery time and additional fees could have been a bit of a surprise, but I’m happy … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite movers6
  • efficient crew6
  • professional movers5
  • careful packing5
  • dining table moving4
  • box moving2
  • competitive quote2
  • efficient loading2
  • piano moving2
  • short notice availability2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • chamberofcommerce.comdirectory
  • facebook.comsocial

Before you hire Golden Glove Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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