Good Greek Moving & Storage Orlando
Moving and storage service in Orlando, Florida
Google rating
4.8
Ratings counted
1,086
Are 1 or 2 star
5.2%Around typical
The rating breakdown
56 of the 1,086 ratings in Google’s published star breakdown for Good Greek Moving & Storage Orlando are one or two star.
Against other movers in Orlando
3.3 percentage points higher than the middle of the 21 movers in Orlando we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,020 | 93.9% | |
| 4 star | 8 | 0.7% | |
| 3 star | 2 | 0.2% | |
| 2 star | 7 | 0.6% | |
| 1 star | 49 | 4.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Good Greek Moving & Storage Orlando at 5.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Good Greek Moving & Storage Orlando, counted by matching the words they used.
- Damage to belongings12 · 33%
- Late, delayed or a no-show7 · 19%
- Price rose after the quote6 · 17%
- Crew conduct6 · 17%
- Items missing or never delivered4 · 11%
- Belongings withheld over payment1 · 3%
- Claim or refund went nowhere1 · 3%
- Stopped responding1 · 3%
Counted across the 36 one and two star reviews we have read for Good Greek Moving & Storage Orlando. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I don’t normally write negative reviews, but after this experience, I feel it’s important to warn others!! They only sent two movers, which was completely insufficient for the job. Because of this, my partner had to step in and physically help to avoid delays. This was not what was agreed upon or paid for. Even though all details were discussed and confirmed the day before, they reviewed the paperwork again upon arrival, which felt like an attempt to alter or reinterpret the terms at the last minute.
UPDATE 12/22: Dear Andrea, our Orlando Assistant General Manager, Lupe, has attempted to contact you by phone and left a voicemail. Please reach out to us at your earliest convenience so we may discuss your concerns. Thank you.
I rarely leave negative reviews, but I feel obligated to share my experience so others know what happened. I specifically booked three movers, but only two showed up. I paid for three because I was moving from a third-floor apartment, and I didn't want the move to drag on all day or for two movers to be overworked. No one explained why the third mover never arrived, and I wasn't given the service I booked. During the move, something seemed off.
Nikirah, thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the crew size, handling of your belongings, reported damage to your mattress and furniture pieces, wardrobe boxes, and the overall move experience.
This was the worse moving company you could hire. I've moved multiple times through my job and this is the first time that Good Greek was used and will be the last. I'm writing this review to warn others on how this place is managed and hopefully help other avoid from having to deal with a company like them. I hade a move scheduled for dec. 20th. which was a Friday.
UPDATE 3/5: We very much appreciate the opportunity to assist with your concerns. Here at the Good Greek organization, we pride ourselves on providing exemplary service and quality in all that we do. It is of paramount importance to us to elevate the customer service experience.
Misleading experience. Get firm details. I called their number to get an idea of their charges. The sales rep went through hourly rates, travel charge, and service charge, etc. I told him what we need moved and the locations. It was only a 30 mile move. I asked him if he could give me an estimate of the total. He said hold on came back with an estimate of $500 and change. He did tell me that if you don't cancel 48 hours after you arrange for the service you lose your deposit. The deposit was to be $260.
Hi Maryann, thank you for bringing this to our attention. We're sorry you feel that our 5-star service has failed to meet your expectations. I've communicated with customer service to reach out to assist you. Please give us a call at [phone removed] with any other questions.
I hired Good Greek for my local commercial move recently. My experience has been extremely pathetic. I trusted Good Greek to do a good job but they failed and let me down. The team that came to move were under prepared, untrained and did not have the right tools. My equipment got damaged severely. They had no clue how to lift and load a heavy equipment. They had to come back twice in order to move this equipment. Then they rejected my damage claim without any due diligence.
Thank you for providing your feedback and letting us know about this issue, Raj. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at ([phone removed].
I’ll start with the good. Our mover Nelson was accompanied by his son and another gentleman. They were professional, careful and worked efficiently. We received a 5 star crew. Now as far as Good Greek service and customer experience….0 STARS While the actual moving crew was professional, adaptable, and hardworking, our overall experience with this company was severely undermined by the poor handling and mismanagement by Dan, the general manager.
Hi Ronnika, thank you for taking the time to share your experience. We’re very pleased to hear that your moving crew—Nelson and his team—delivered the professionalism and care we strive for on every move.
My son’s family recently moved using this company and we felt scammed. The initial quote for a 2 bedroom / 2 bathroom full service (packing and unpacking everything) from a 1st floor apartment to a second floor apartment in the same apartment complex was $900 and it would be done in 5 hours. They took 16 hours (9:30 am to 1:30 am) and that was upping their crew to 5.
Roberto, we do not have you listed as a customer with Good Greek Moving & Storage. For accuracy, we encourage the actual customer to contact us directly so we may properly address their concerns. —Good Greek Moving & Storage
When my mom first inquired about contracting their services they were calling her a few times a day to find out when she was going to need their services. Once she booked and gave her deposit of $250. They sent over all documents and quoted us about $500. They literally got here at 9 and were done before 12. They moved her from one apartment to the one two doors down. They didn’t even have to load the truck of house ridiculously close it was. I’m probably being exaggerated by say it’s even 50 feet.
Hi, Gloria. At Good Greek Moving & Storage Orlando, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at ([phone removed]!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous194 · 42%
- Worked hard and fast172 · 38%
- Careful with belongings45 · 10%
- Turned up when they said34 · 7%
- Kept in touch20 · 4%
- Price matched the quote2 · <1%
Counted across the 457 four and five star reviews we have read for Good Greek Moving & Storage Orlando. A review can mention more than one thing.
In their own words
Moving is supposed to be one of the most stressful experiences in life, but Good Greek Moving somehow turned it into one of the easiest. They moved my mother from Oviedo, Florida to Greenville, South Carolina, and from the very first day they packed the house until the last box was unpacked, everything was first class. The packing crew treated every piece of furniture and every box like it belonged to their own family.
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!
Mark, Latravius, and Jesus showed up on time and moved everything efficiently and safely. They even came back when we forgot something. It was worth every penny to not have to stress about moving my dad into an assisted living facility. Highly recommend! Reasonable price.
Hi, Endo. We appreciate the kind words and are glad we could provide you with a positive experience!
I had an absolutely amazing experience with Good Greek Moving & Storage, especially as this was my first time using a professional moving service. From start to finish, everyone I worked with was professional, helpful, and made what could have been a stressful last-minute move incredibly smooth. A special thank you to Nicole, who was a tremendous help throughout the process. She took the time to go over the pricing with me until I had a clear understanding of what I should expect to pay.
Hi, Damion. Thanks for taking the time to share your positive experience. We truly appreciate it!
Dolphin moving was fantastic! The initial quote per hour was very reasonable and even a bit less than other competitors. I was in communication with the main point of contact to make sure the timing was good, dates set and I was penciled in even before the deposit was paid. Upon showing up which they did early which was fine I was getting updates to make sure the early arrival was okay and if need be they would have parked the truck until the main start time.
Hi, Matt. We are thrilled to learn that you had a positive experience with us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling90
- polite staff84
- efficient staff36
- easy move29
- quick move17
- careful with furniture13
- pleasant movers10
- local move8
- same day move3
- piano moving3
What the company says about itself
Taken from Good Greek Moving & Storage Orlando’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…businesses across Central Florida. Our licensed and insured crews, trained in-house at”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Central Florida. Our licensed and insured crews, trained in-house at our Superher”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…and long-distance relocations. With over 25 years in the moving and storage industry, Spe”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
- Advertises a warranty or guaranteesays on their website
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“You Can Trust Orlando movers with guaranteed pricing and no surprises Good Greek, th”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- superpages.comdirectory
- mapquest.comdirectory
- yellowpages.comdirectory