Grand Storage of Olyphant
Storage facility in Scranton, Pennsylvania
Its address is in Olyphant, Pennsylvania. It appears here because Google returns it for Scranton.
Google rating
4.8
Ratings counted
24
Are 1 or 2 star
4.2%Around typical
The rating breakdown
1 of the 24 ratings in Google’s published star breakdown for Grand Storage of Olyphant are one or two star.
Worked out from 24 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Scranton
4.1 percentage points lower than the middle of the 16 listings in Scranton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 23 | 95.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 4.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Grand Storage of Olyphant at 4.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 33%
- Turned up when they said1 · 11%
- Worked hard and fast1 · 11%
- Kept in touch1 · 11%
Counted across the 9 four and five star reviews we have read for Grand Storage of Olyphant. A review can mention more than one thing.
In their own words
Very professional, clean units and able to communicate efficiently when questions needed to be answered. I would most definitely rent with them again
Friendly Customer Service, Responsive, Clean, Secure...what more could you want in a storage facility!
Ashleigh answers all of my questions kindly and promptly! Best manager I have dealt with!!
Ashley is awesome! I had a major issue due to system updates and even tho she was on vacation she worked to fix the problem! I can't say how great full I am to her and how hard she works to work with people when there is a problem or you having a problem! I would highly recommend this storage facility to anyone!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness4
- promptness2