Grandview Moving
Google rating
4.6
Ratings counted
66
Are 1 or 2 star
9.1%Above typical
The rating breakdown
6 of the 66 ratings in Google’s published star breakdown for Grandview Moving are one or two star.
Against other movers in Columbus
4.8 percentage points higher than the middle of the 21 movers in Columbus we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 58 | 87.9% | |
| 4 star | 1 | 1.5% | |
| 3 star | 1 | 1.5% | |
| 2 star | 1 | 1.5% | |
| 1 star | 5 | 7.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Grandview Moving at 9.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Grandview Moving, counted by matching the words they used.
- Crew conduct2 · 40%
- Late, delayed or a no-show1 · 20%
Counted across the 5 one and two star reviews we have read for Grandview Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Site made me give a star to post a review as they deserve a negative review TERRIBLE, WORST CUSTOMER SERVICE EVER. CALLED MY DAUGHTER TRASH AND DISGUSTING LEFT AND DIDNT DO THE JOB I AM a LTC in the Army and on order at tine of move. Never had this crappy of service. They showed up LATE to move my daughter, complained about all of her stuff to move, that it was to heavy. Called me a liar although i sent pictures of furnature and txt regarding the number of containers and the fact there were stairs 2 floors up.
We would walk off again. Our health and safety is our top concern. Both owners were on site and saw the condition of the apartment and items and lack of packing, preperation and danger when we arrived. We are insured and we also take checks.
With this moving company, truly, it is the luck of the draw. The company earns two stars thanks to Matt but falls very short of a 5 star review thanks to his business partner Kevin. One year ago I had hired their services for which Matt followed up - he was extremely professional, courteous and displayed the same demeanor on the move day. Now fast forward one year to this Aug 2018.
First off this was a load only job where (since we won’t be unloading) we advise customers to purchase blankets and straps prior to the move to secure their items. Divya elected not too against our recommendation because she was so concerned about cost.
Was looking into Grandview Moving Company to help with a move. Asked for some quotes which seemed promising but followed up with a simple question about whether or not they wear masks. Apparently, protecting their customer’s safety isn’t a priority here and they do not? Myself and a family member are considered high risk, and these jokes aren’t even buying into masks to prevent the spread of COVID to their customers. Do NOT recommend!
I speak with every single customer, no exceptions and I have never spoken with an Ali Shaikh, nor was any of the information he/she described accurate of our company. Its not right of you to write false things about me and my company on the Internet. Shame on you, but lets expand on the topic.
Extremely unprofessional, asked for a quote to move out of state and just asked a couple of questions as I was unfamiliar with how their moving process works, when the person on the call pretty much just dismissed me
First off it’s interesting how any negative review we have is from someone who never used our services. Anyway Brian, 1 star to you, your behavior demonstrated to me a poor quality customer, specifically when you verbally scoffed at my answer to why a move to Chicago would take 2 days.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast28 · 53%
- Professional and courteous27 · 51%
- Turned up when they said21 · 40%
- Kept in touch12 · 23%
- Careful with belongings11 · 21%
- Price matched the quote4 · 8%
Counted across the 53 four and five star reviews we have read for Grandview Moving. A review can mention more than one thing.
In their own words
I recently moved with Grandview Moving and the movers were efficient, careful, on time and fast. They were incredibly friendly and went out of their way for me to make sure I got a screw from my bed frame that one of the movers left in his pocket, bringing it back to my residence on his own accord. I would recommend Grandview Moving to anyone in the Columbus area because of their amazing quality at a very reasonable price (other major movers I got quotes from wanted hundreds more dollars than this company).
Thank You so much for your kind words Casey, we greatly appreciate your feedback and it’s our pleasure to help you. Have a great time in the new place!
Kevin and Ben were outstanding! They communicated about the move, were on time hard working, and pretty quick. I moved from a two bedroom apartment to a house and the transition was smooth. We couldn’t have made the move with out them. This was the first time my husband and I hired movers and it was worth every penny. We had several fragile items (glass top kitchen table, a special mirror, and other glass items) and they took great care in loading and unloading the items.
Our pleasure Leigh Anne, thank you and Allen for your business. We would help you again if you ever needed it but that new house you got is A-1. Congratulations!
I couldn’t be happier or more pleased with the extraordinary, prompt service I have received with Grandview Moving. I would highly recommend them to close friends and family. Kevin and his partner arrived on time as promised. They were extremely professional and carefully listened to me and my roommates (sometimes irrational) instructions. We were impressed by their speed, flexibility, and they seemed incredibly experienced. It made quite a positive impression on me.
Thank You, please let us know next time you need moved again!
I was looking for a locally owned company to help with my move, and I'm very happy I found Grandview Moving & Hauling. Kevin and Matt arrived on time and were very quick and efficient, even after completing another move before mine that day. They were friendly and personable, and went out of their way to make sure they'd loaded everything I needed and arranged it where I wanted it in my new place. I highly recommend Kevin and his team for your move!
Thank You Leah, we would be happy to help you again!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff12
- careful handling10
- affordability8
- respectful staff7
- careful movers5
- truck5
- quotes3
- easy to work with2
- responsiveness2
- fee2
What the company says about itself
Taken from Grandview Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“Trusted Columbus, Ohio Movers for Over 12 Years Looking for reliable movers in Columbus”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Moving About Us About Us Testimonials Free Estimate Local Moving Long Distance Moving Packi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yelp.comreviews
- facebook.comsocial