H&M Movers
Mover in Croydon, Pennsylvania
Google rating
5.0
Ratings counted
163
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
1 of the 163 ratings in Google’s published star breakdown for H&M Movers are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 162 | 99.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is H&M Movers at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for H&M Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for H&M Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The first time they moved me they were efficient and great bc their boss was there. The second time they did a job for me, they did an absolutely horrible job! They damaged walls while moving furniture. The POD they packed was horribly done and multiple items were damaged. Screws were misplaced when they took apart my furniture. I shared everything with the owners and he promised to fix items, replace items, and fire a specific employee.
Hello Ms Sounia, this is Hector. First of all, thank you for the opportunity, and I apologize for your disappointment, however take under consideration that you did not provide any moving blankets & the guys had to make due with what you … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast14 · 78%
- Professional and courteous10 · 56%
- Careful with belongings4 · 22%
- Turned up when they said3 · 17%
- Kept in touch3 · 17%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for H&M Movers. A review can mention more than one thing.
In their own words
We recently used H & M Moving. Simply put, They were excellent. (They deserve more than 5 stars) Phone calls were returned promptly, they arrived on time, surveyed both apartments in order to plan the most efficient move, protected (and I mean really protected) all our furniture, offered advice on furniture placement, gave us a fair price, and most important to us their whole crew were courteous, respectful and appreciative of our selecting them for our move. We highly recommend them!!!
Thank you Robert. We always strive to ensure a 100% positive moving experience. No matter how big or small, everyone's moving needs are equally important to us. Thank you for the opportunity & Best wishes
Hector did a great job on communication, on-time arrival, careful handling, and smart arrangement! He and a team member helped me move a 1-bedroom apartment into a U-Pack ReloCubes. Everything was taken care well and the cube was compactly …
Thank you Mr Chang ! We appreciated the opportunity and most importantly, your trust in our services. We wish you all the best in your city and home.
I had an excellent experience with H&M Movers, and I can’t say enough about the crew—Hector (the boss), Alex, Luis, and Anthony. These guys are some of the hardest workers I’ve ever seen. They handled everything with professionalism, care, and efficiency from start to finish. They loaded my PODS in New Jersey with great attention to detail, making sure everything was secure and protected.
Thank you again Ms Cathy. It was a pleasure. We're always willing to go the extra mile to ensure an A+ customer service experience. Best wishes in DE.😊🙏 …
Highly, highly recommend H&M Movers. We'll be calling them for our next move. They were personable, friendly and FAST! We hired them to help unload our POD container. We were unable to open the POD because items had shifted and were blocking the door. They didn't hesitate to step in and do what was needed to get it open. Once it was open they sprang to action and unloaded it in no time. Update 02/14/26 We hired H&M for our move this month, FAAAASSSTTT, friendly and knowledgeable. Price was also reasonable.
Thank you Dawn! Our guys here are the best and are always willing to go the extra mile for everyone we service. Glad we could be of service..
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff34
- efficient packing8
- carefulness6
- fast movers5
- easy move5
- quick unloading5
- furniture arrangement4
- secure packing4
- family company3
- last minute availability3
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial