Hansen's Self-Storage
Self-storage facility in Bakersfield, California
Google rating
4.8
Ratings counted
19
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 19 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 89.5% | |
| 4 star | 0 | 0% | |
| 3 star | 2 | 10.5% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 25%
- Worked hard and fast3 · 19%
- Turned up when they said2 · 13%
- Price matched the quote2 · 13%
Counted across the 16 four and five star reviews we have read for Hansen's Self-Storage. A review can mention more than one thing.
In their own words
Fair pricing! Nice crew! Keep their appointments / on time! Miranda is so great to work with! :)
Everyone working there is friendly and takes care of what you need quickly. Reasonable priced.
I had an outstanding experience with Hansen's Self Storage in Bakersfield. Alyssa went above and beyond to make the entire process smooth, professional, and stress-free. From helping me choose the right storage unit to answering all my questions, her customer service was exceptional. If you're looking for a clean, secure, affordable storage unit in Bakersfield, Hansen's Self Storage is the place to go.
Thank you Gilbert, we appreciate your review. Alyssa is fantastic!
Such a wonderful place to rent. They were very thorough with helping me get a space quickly when I had to move suddenly. I absolutely love the key in and key out process. It makes me not only feel safe but also my things. The manager Alyssa has been extremely helpful with helping me to make online payments for my convenience and the facility and office are so beautiful. It has been a blessing and I would highly recommend renting here.
Thank you Miranda, we strive to offer the best.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- document shredding5
- secure storage units2
- team2
- clean facilities2
What the company says about itself
Taken from Hansen's Self-Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…in Bakersfield, CA Locally Owned & Family Operated Looking for reliable and secure self-st”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…units, ground-floor access, and 24/7 surveillance through advanced security”Raw text captured from the page, including any surrounding navigation.