happy house movers家家乐搬家公司
Mover in San Jose, California
Its address is in Fremont, California. It appears here because Google returns it for San Jose.
Google rating
4.8
Ratings counted
534
Are 1 or 2 star
4.1%Around typical
The rating breakdown
22 of the 534 ratings in Google’s published star breakdown for happy house movers家家乐搬家公司 are one or two star.
Against other movers in San Jose
2.2 percentage points higher than the middle of the 21 movers in San Jose we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 503 | 94.2% | |
| 4 star | 5 | 0.9% | |
| 3 star | 4 | 0.7% | |
| 2 star | 3 | 0.6% | |
| 1 star | 19 | 3.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is happy house movers家家乐搬家公司 at 4.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for happy house movers家家乐搬家公司, counted by matching the words they used.
- Damage to belongings5 · 36%
- Price rose after the quote1 · 7%
- Items missing or never delivered1 · 7%
- Late, delayed or a no-show1 · 7%
- Crew conduct1 · 7%
Counted across the 14 one and two star reviews we have read for happy house movers家家乐搬家公司. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We chose this company for our move yesterday and were excited about the process. However, the movers did not arrive on time, and there was no communication or notice regarding the delay. They arrived three hours after the scheduled time and didn’t answer the phone during those three hours. We were nearly forced to rent a U-Haul for self-moving due to the lack of updates. Since moving is a time-sensitive process, we were extremely frustrated by the lack of communication.
Booked these guys on thumbtack a while back. The movers were swearing the entire time in Chinese and didn’t realize I could understand and cornered me to give them more tips. They also moved incredibly slow because I used movers recently for a more complex move and they took half the time. I left a review detailing this and the owner guilted me into leaving a better review given we are both Chinese. I obliged.
Sorry to hearing that bad experience with us , grace ,I m happy to resolve that with u ,if u can give us an call back [phone removed]
The worst experiences ever. The final price is so much higher than they estimated without any reasonable explanation and their attitude is quite roughly. Feel extremely disappointed and would never use their business again.
I was forced by the movers to write a positive review on yelp, and they took a snapshot of the same. Consequently I had to edit my review later. This is the most disappointed I have ever been. Complete sham and rip off. The movers took 6 hours to just pack basic furniture in my 2 bedroom single floor apartment. For reference, the exact same furniture took other movers less than 2 hours to pack, the last time we moved. They kept taking smoke breaks every 15 mins and were extremely slow.
Happy house movers is a COMPLETE SCAM. I cannot emphasize enough how unhappy I am with this service. I have used many independent movers in my 20 years of living in apartments. Hire a real company to do your move. 2 guys took 6 hours at $115 per hour to move my 1 bedroom apartment and then argued with me about their tip afterwards. It ended up costing 3x the amount at $915 instead of my anticipated 3-4 hour move. They did not understand any of my directions which made it very difficult to give advice or direction.
They complained the entire time even though I sent them photos of what needed to pack. Gave me a rate and truck fee which we agreed on. they said tip isnt included which is fine. at the end, we paid them and tipped but they demanded a $300 tip all in cash!! i told them thats too much, i dont have that extra amount plus you cant tell me how to tip! he got so angry and kept demanding so much for a tip. this was NOT a tip, this is a WAGE that was nor communicated to us. i dont recommend this company.
Ridiculously high rates for anything long distance. I spoke with the sales representative to get an estimate on pricing. NEVER DID SHE MENTION $184 PER HOUR! I moved out my parents house with a toddler and we do not have that much furniture (2 Amazon dressers and a queen mattress). They came and loaded the truck at 8:05am and hit the road by 9:45am from Elk Grove to Sunnyvale. Real easy drive.. 111 miles. I arrived at 1pm after them.. and took their sweet A** time unloading.
I thought you found the wrong company? We never work for this area. Please double check the company name and phone number. Also, we never charge this rate and service for you in the past. Please double check, thanks a lot.
BEWARE OF THIS COMPANY!!! They broke our brand new 86 inch flat-screen by putting a giant thumbprint in the screen, damaged our entertainment center and put scratches all over dresser, every other item we have. Once made aware of damages, the owner Tony blames us for moving it and calls us liars. They will not reimburse for any damages. Now we are paying money for the terrible move and to replace all of our broken items.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast188 · 48%
- Professional and courteous83 · 21%
- Turned up when they said43 · 11%
- Careful with belongings35 · 9%
- Kept in touch18 · 5%
- Price matched the quote8 · 2%
Counted across the 391 four and five star reviews we have read for happy house movers家家乐搬家公司. A review can mention more than one thing.
In their own words
This out 3 rd time using Happy movers. Tony is super responsive and very professional. They always arrive on time. And work fast. And try to get things done quick rather than just wasting time to ramp up the hours. I used desi movers in the past. They are horrible. They waste so much time. Happy movers employees are super friendly and nice. Thank you Tony.
After having one of the worst moving experiences during my last move, I was apprehensive to use any movers again, but had to out of necessity. After extensive research, we settled on Happy House Movers. The two movers helped us move our one bedroom’s worth of belongings into a UPACK trailer in 3h from SF to Oakland and they were so efficient (thoroughly wrapped everything!). True Tetris masters as we had a minimum of 5ft of trailer space to use, but they insisted on saving us money and packed everything in 3ft.
I hired Happy House Movers to move my things from a storage room to my apartment. They did a great job. Gentle with my things and moved quickly. They were also gentle inside of the new apartment to not scratch the floor with the hand trucks and removed their shoes when going on the carpet. Great price too, I would definitely hire them again.
This is the best moving company I’ve ever used. I cannot thank them and recommend them enough! I wish their business will be there forever for me and my children! I’ve used Happy House Movers three times over the past six years, once for a move within San Jose, and twice for long-distance moves between San Jose and the Sacramento area. Each time, I had a different moving team, and every single experience left me incredibly satisfied and grateful.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers38
- furniture setup30
- fast movers17
- efficient movers17
- affordability14
- kind staff12
- house moving5
- piano moving3
- careful packing2
- easy moving day2
What the company says about itself
Taken from happy house movers家家乐搬家公司’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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- States how long it has tradedsays on their website
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“Area with reliable moving services for over 10 years. It is our mission to make moving as st”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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- Says it is licensedsays on their website
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