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Hazzard Moving & Storage Company

Mover in St Louis, Missouri

Google rating

4.4

Ratings counted

83

Are 1 or 2 star

14.5%Above typical

The rating breakdown

12 of the 83 ratings in Google’s published star breakdown for Hazzard Moving & Storage Company are one or two star.

Against other listings in St Louis

This company14.5%
Typical listing in St Louis5.4%

9.1 percentage points higher than the middle of the 20 listings in St Louis we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
6679.5%
4 star
44.8%
3 star
11.2%
2 star
22.4%
1 star
1012.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Hazzard Moving & Storage Company at 14.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hazzard Moving & Storage Company, counted by matching the words they used.

  • Damage to belongings3 · 38%
  • Crew conduct3 · 38%

Counted across the 8 one and two star reviews we have read for Hazzard Moving & Storage Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMissy M.6 years ago
This company blocks you on Facebook if you write the truth about them! They don't pay for the damages done in your house by them! And they are rude!
1-star Google reviewChris S.4 years ago
This company is the worst I’ve ever had to deal with. They stopped packing at 3pm and said the movers would finish the next day which not to my surprise was not the case. One of the packers tried bribing me for money and complaining that we didn’t pack enough boxes ourselves. Which we packed over 60 boxes before they arrived. The person packing the kitchen broke one of our items and hid it in the drawer instead of telling us. Two other packers tried to fight each other in our front yard.
1-star Google reviewScott K.2 years ago
Movers assured me that they would have everything packed and put in storage. This was not the case. I received a bill from my apartment complex for $2,000's. I called to find out why,to find out that that hazard left my couch,my wash machine and dryer,one of my beds and all my clothes were still in the closets. I went to my storage facility and everything was just thrown in,not stacked or organized and my parents ashes were laying on the ground in the corner,tgey had just thrown the urns in the storage area.
1-star Google reviewDan K.6 years ago
Absolutely horrible. Was hired by military to deliver my household goods. MAYBE 50% of the boxes made it into the proper rooms. Found parts of my sons bed in 4 different rooms. They assembled NOTHING, which they were supposed to assemble everything that the other movers disassembled. They rushed the job and just through stuff everywhere. Found boxes marked “master bedroom” in almost every room of the house, including the garage.
1-star Google reviewDebby W.6 years ago
The people we worked with were very responsive, helpful and courteous- specifically the driver and his crew that delivered our items from St. Louis to our new location. Unfortunately between items being unloaded to their warehouse for temp storage and loaded back into the truck for delivery, we sustained damage to 6 of the 11 pieces of furniture they moved. The damage was more than just a ding or scratch here or there. I would not recommend Hazzard Moving.
1-star Google reviewDaven P.Edited 4 years ago
BEWARE: Review the "Condition at origin" before signing!! They described new items as "rubbed, stretched, and chipped all over" when they packed it so they wouldn't have to accept liability. Used Hazzard to move between states and so many things arrived broken, ripped, spilled, etc. So furious. They took the lazy way out packing and protecting my items. Some items were left unboxed! Definitely making sure the locator that used them through work does not use them anymore.
1-star Google reviewSpencer H.3 years ago
Looks like these guys will hire just about anyone to drive their trucks. It's like grandma driving a Uhaul for the first time. I'll not be suggesting your company to my clients. Also the management doesn't seem to care that their drivers are rude
1-star Google reviewJess8 years ago
Very grumpy when picking up the phone.. wasn't friendly and sounded like I was bothering him... won't be calling again to try and use them.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous28 · 55%
  • Worked hard and fast13 · 25%
  • Turned up when they said12 · 24%
  • Careful with belongings10 · 20%
  • Kept in touch4 · 8%
  • Price matched the quote2 · 4%

Counted across the 51 four and five star reviews we have read for Hazzard Moving & Storage Company. A review can mention more than one thing.

In their own words

5-star Google reviewJoanna H.6 years ago
I have lived in St. Louis for 10 years and have moved multiple times. Hazzard Moving was hands down the best experience to date. First off, Pat, the owner, personally took my call to coordinate my move. Pat wen above and beyond to schedule the move. He was kind, extremely responsive and very professional. On the day of our move, Erissie, LaVaughn, and Tony were fantastic! I highly recommend this team of movers! All three gentlemen were on time, extremely professional and fun to talk with during the move.
5-star Google reviewFields H.5 years ago
Reliable, good price, and fantastic work! They showed up on time, moved all our furniture in an extremely efficient manner, not a single issue. The price was very reasonable as well, I checked around at 5 other moving services and they had the best price. Definitely recommend and will use again next time we move!
5-star Google reviewJanet M.Edited a year ago
Another amazing move day experience with Hazzard Moving and Storage! I had the best crew. Their professionalism, and kindness is always of highest standards. Elaine, Eric, Daniel, Trust, Tyler, and Flow all had the most professional approach. Everyone handled the furniture and household items with expertise and care as if it was all of highest value and importance. They were all so kind to us and each other. This created a fun work day for all of us.
5-star Google reviewSamantha S.a year ago
Very impressed with Hazzard! My husband just retired from the military and we have had quite a few moves and have had our fair share of different moving crews. You just never seem to know what you’re going to get which is unfortunate. We got very lucky though with this final PCS! Hazzard was one of the best companies we have had deliver our HHG!
Reply from the business

Thanks for taking time to respond about our moving service, Samantha! Hazzard Moving is honored to service the moves of those that have served our country. Thanks again for your kind words.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff12
  • careful handling11
  • pleasant staff6
  • kind crew3
  • smooth move3
  • respectful crew3
  • helpful employees2
  • attention to detail2
  • cleanliness2
  • quality work2

What the company says about itself

Taken from Hazzard Moving & Storage Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “…us to handle their moving needs. Since 1932, Hazzard Moving and Storage has been se”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…your life a little easier. Details Family Owned Serving the St. Louis area since 1932 W”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Hazzard Moving & Storage Company

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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