High-Level Movers Toronto Moving Company
Its address is in North York, Ontario. It appears here because Google returns it for Toronto.
Google rating
4.8
Ratings counted
951
Are 1 or 2 star
4.2%Around typical
The rating breakdown
40 of the 951 ratings in Google’s published star breakdown for High-Level Movers Toronto Moving Company are one or two star.
Against other movers in Toronto
2.6 percentage points higher than the middle of the 21 movers in Toronto we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 891 | 93.7% | |
| 4 star | 16 | 1.7% | |
| 3 star | 4 | 0.4% | |
| 2 star | 2 | 0.2% | |
| 1 star | 38 | 4.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is High-Level Movers Toronto Moving Company at 4.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for High-Level Movers Toronto Moving Company, counted by matching the words they used.
- Price rose after the quote2 · 25%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for High-Level Movers Toronto Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Absolutely horrendous service! Moving days are hard as they are and the folks that High Level Movers sent me were terrible! I was only moving a bedroom set (which are 3 furnitures and 2 floor lamps), my baby's crib, baby's drawer, 7-8 boxes and a TV. The movers took their sweet time knowing full and well that the job would be done within 4 hours max. I was quoted for $520 plus tax and ended up paying close to a $1000.
Hello Adnan, we're sorry you were unhappy with the service you received from us. We strive to provide the best possible service for our customers and we're sorry if we were unable to meet our high standards this time. We have put steps in … More
I used this company twice — once 3 years ago and recently again. The difference is unbelievable. The first time was excellent. This time was a complete disaster. The biggest issue is their management. They have no control over their workers. One mover was working properly, while the other was clearly wasting time, walking around, and avoiding doing real work. Management could not make their own employee do the job — but they still charged us for every minute of that wasted time.
**UPDATE** After taking them through a civil resolution tribunal process and having them continuously lie and be avoidant, I have managed to recoup some losses. Feel free to reach out to me if you need guidance on how to ensure this company …
I booked a move for a 3-Bedroom house for Friday 2:00 pm. By 2:20 pm, no movers arrive with no communication whatsoever, so I decide to call their booking number to get an update on the whereabouts of the crew. The booking agent Simone …
Hello Danny, we're sorry you were unhappy with the service you received from us on this occasion. We strive to provide the best possible service for our customers and we're sorry if we were unable to meet our high standards this time.
They tried to charge us $12,800 for an “express service” claiming delivery before Sept 19th was impossible. We declined, and yet our furniture arrived on Sept 17th with no extra charge. On top of that, items left the apartment with no …
Hi Erika, Thank you for your feedback. We always strive to deliver a high standard of service, and we’d like to respectfully clarify a few important points: 1. Delivery Timeline: Your move was booked with a flexible delivery window of up to two weeks, which was clearly communicated and fulfilled.
The only reason we decided to go with these movers is because they had so many good reviews online. So I decided to write my review in order to warn people about this company. …
Hello Maha, we are unable to find any record of you on our customer database. We strive to ensure customers are 100% satisfied with the service we provide. If we failed on this occasion then we'd certainly be prepared to speak with you to understand more and ensure this doesn't happen again.
How they work: Initially, they gave us a quote and confirmed that this was all the money we needed to pay to move our stuff from point A to point B. But once at the …
Hello Kem, We're unable to find you on our system so cannot look into the specifics of your review. However, we're sorry you were unhappy with the service you received from us on this occasion.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 48%
- Careful with belongings7 · 30%
- Worked hard and fast7 · 30%
- Turned up when they said6 · 26%
Counted across the 23 four and five star reviews we have read for High-Level Movers Toronto Moving Company. A review can mention more than one thing.
In their own words
We hired High Level Movers for our four bedroom house move, and the experience was excellent from start to finish. The booking process was easy and straightforward, the team arrived on time, and everything was professionally wrapped and protected. The crew worked efficiently, handled our furniture with care, and completed the move without any issues. The pricing was cost-effective with no surprises. Highly recommend High Level Movers for anyone looking for reliable, professional movers.
Hi Evgeniy, Thank you very much for your detailed feedback! We’re glad to hear that your four-bedroom house move went smoothly from booking to completion. Providing clear communication, professional wrapping and protection, and efficient service without surprises is exactly what we aim for on every…
We hired High Level Movers for our office and warehouse relocation, and the experience was excellent from start to finish. The move involved a total space of 7,000 sq. ft., and the entire job was completed in one day without any issues. The team was professional, efficient, and well-organized, handling office furniture, equipment, and warehouse items with great care. Everything was packed, moved, and placed exactly as requested.
Hi Sonny, Thank you very much for taking the time to share such a detailed review. We’re proud to hear that your office and warehouse relocation was completed smoothly and efficiently, especially for a project of that scale. Handling a 7,000 sq. ft.
Top quality service from Jerry & Thomas at High Level Movers. They turned up before time, were pleasant to deal with and worked non stop. Both were friendly and professional and accommodated all our requests. We booked them last minute doento cancellation from another moving company and I am glad we went with High Level Movers. They offer flexible payment options - card, cash or Interac. Thank you again Jery & Thomas for making our move an easy one in the end
Thank you Vishnu. We are happy to hear Jerry and Thomas provided top quality moving service and arrived early for the job. We appreciate your support and are glad the experience went smoothly.
It is good to work with a professional company with clean and good size trucks and with kind, friendly and professional crew. We had Sufi and his seconder Timothy. We are really happy with their service. Sufi is a detail oriented young guy and very talented. We want to thank to the whole team of High-Level Movers ! Definitely suggest if you’re in moving process …
Hi Leyla, Thank you for your thoughtful feedback! We’re glad to hear you had a great experience with our team and that Sufi and Timothy provided professional, friendly, and detail-oriented service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers55
- efficient movers31
- easy move23
- smooth process17
- punctual staff10
- booking process10
- long distance move7
- last minute move5
- short notice availability3
- office move2
What the company says about itself
Taken from High-Level Movers Toronto Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…exceed our clients’ expectations. Our licensed and insured movers specialize in local”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Contact Us FAQ Careers Reviews Get free quote Movers North York Home Movers North Yor”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…esidential and commercial clients. With over 15 years of experience in the industry, we have”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…clients’ expectations. Our licensed and insured movers specialize in local and long-dis”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.cadirectory