Home Movers
Mover in Alpharetta, Georgia
Google rating
5.0
Ratings counted
334
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
3 of the 334 ratings in Google’s published star breakdown for Home Movers are one or two star.
Against other listings in Alpharetta
1.1 percentage points lower than the middle of the 13 listings in Alpharetta we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 330 | 98.8% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.3% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Home Movers at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Home Movers, counted by matching the words they used.
- Damage to belongings2 · 67%
Counted across the 3 one and two star reviews we have read for Home Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
BEWARE! NEVER USE THIS COMPANY! Our laundry room and daughter’s room flooded when we used our washing machine for the first time after the workers from this company hooked it up. The water leaked through to our ceiling in our garage, irreplaceable items from our move were destroyed from the water dripping from our garage ceiling. These items were left in our garage because time didn’t allow for the movers to move everything where it needed to be (9am-7:30pm was long enough).
Pretty sure this moving company pays for their reviews. While some (one) of the team members moving our home were good, others were awful. Within about 2 hours we were asked for snacks bc one of the team members was hungry- they didn’t …
Stay away! Stay far away! They damaged almost all of my furniture, they lost boxes and took forever and a day to move me. A true nightmare.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 41%
- Worked hard and fast8 · 36%
- Turned up when they said3 · 14%
- Kept in touch1 · 5%
Counted across the 22 four and five star reviews we have read for Home Movers. A review can mention more than one thing.
In their own words
My call started with Brandy, who was helpful, polite, and quick. Marty called me the day before to confirm. Chris called me and gave me a time he would be there the morning of the move and he was right on time. Chris and Matt Smith facilitated the move and we very profession, quick and polite. I will be asking for this crew in the near future to finish our move! Home Movers has been great! They make moving suck much less!! Thank you Chris and Matt Smith!
Thank you for your wonderful review, JoBeth! We’re so pleased to hear that every step of your moving experience went smoothly. It’s great to know Brandy provided a helpful start, Marty kept you informed before moving day, and Chris communicated clearly and arrived right on time.
This company is GREAT to work with. Communication was great. Reliability. Service - excellent. Dezmyn and Jonah helped us move and they were awesome. At the end of a very hot Friday, they still had a fantastic attitude with such helpfulness! Highly recommend.
Thank you for the fantastic review, Kimberly! We're glad to hear that you had such a great experience with our communication, reliability, and service. We're especially happy that Dezmyn and Jonah maintained a helpful and positive attitude … More
Kade and Daryl helped with our move. They were very respectful and so very helpful. They were on time and ready to get started as soon as they arrived. They put everything where I wanted and made sure I was happy with the decision on where things were going. My daughter apparently had 2 screws missing from her bed and they put 2 in so that the bed was ready for her. I really appreciated them doing that. These young men were prepared for anything and I was so happy that you all sent them to help us.
Thank you so much for your incredible review, Deandra! We're delighted to hear that Kade and Daryl made such a positive impact on your moving day with their professionalism, respect, and willingness to go the extra mile.
My fiancé and I moved from Roswell, GA to Greenville, SC. We hired Home Movers because they replied to our request for a quote quickly and they were available to help on short notice. We are SO glad we used Home Movers because they were efficient!! They packed up the truck quickly but still handled our things with great care. They took apart the beds and tables, wrapped our furniture to protect it, and then reassembled it all in the new house. Cameron, Steven, and Anthony were awesome!!
Thank you so much for taking the time to leave us a rating, Emily! We highly appreciate it.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff23
- smooth move14
- furniture moving7
- quick moving5
- careful movers3
- last minute move2
- dependable staff2
- fantastic crew2
- piano moving2
- careful with furniture2
What the company says about itself
Taken from Home Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“GA Skip to content (770) 525-7088 Free Quote (770) 525-7088 Free Quote (770) 525-708”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…long-distance moves. Our team is fully licensed and insured, providing you with peace o”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…ecuting as a mover. As a local American family-owned and operated business, we like to think”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…moves. Our team is fully licensed and insured, providing you with peace of mind knowi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews