Home Run Self Storage
Self-storage facility in Richland, Washington
Google rating
4.6
Ratings counted
42
Are 1 or 2 star
9.5%Above typical
The rating breakdown
4 of the 42 ratings in Google’s published star breakdown for Home Run Self Storage are one or two star.
Worked out from 42 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Richland
6.5 percentage points higher than the middle of the 8 listings in Richland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 88.1% | |
| 4 star | 1 | 2.4% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.4% | |
| 1 star | 3 | 7.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Home Run Self Storage at 9.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 13%
- Price matched the quote1 · 7%
- Worked hard and fast1 · 7%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Home Run Self Storage. A review can mention more than one thing.
In their own words
I had the best experience with Home Run Storage! So easy to set up and such a friendly host! Laurie was so communicative and was easy to reach with any questions! I always felt like my things were safe and in good care. :)
Had a great experience with Home Run self storage. Laurie is always super friendly and makes it quick, easy and convenient for me to pay my monthly storage rent.
This is the best self storage place we’ve ever used! Great price, great location (our needs) clean, safe and an awesome management!!!
From the very beginning the manager has been the best I've ever had to work with. She's down to earth and always trys to make things better for me. On the other hand she's always doing g her job I know cause if I leave a cigarette on the ground don't think I don't hear about it. She's a friend and that's hard to find. Can't beat the rates and I like the late hours cause I work Dat or night and sometimes both so it works for me
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- security13
- cleanliness9
- rent3
- truck use3
- rates2
- clean units2
- trailer2
- clean facility2
- easy access2
- kind staff2