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Home2Home Moving LLC

Moving and storage service in Tacoma, Washington

Google rating

4.9

Ratings counted

101

Are 1 or 2 star

3.0%Around typical

The rating breakdown

3 of the 101 ratings in Google’s published star breakdown for Home2Home Moving LLC are one or two star.

Against other movers in Tacoma

This company3.0%
Typical mover in Tacoma3.4%

About the same as the middle of the 20 movers in Tacoma we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
9897.0%
4 star
00%
3 star
00%
2 star
22.0%
1 star
11.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Home2Home Moving LLC at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Home2Home Moving LLC, counted by matching the words they used.

  • Damage to belongings2 · 67%
  • Price rose after the quote1 · 33%
  • Crew conduct1 · 33%

Counted across the 3 one and two star reviews we have read for Home2Home Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewLauren B.Edited a year ago
The stars in this rating go to Nicolae alone. I had a unique real estate situation where my move date moved 3 times. Then when it finally happened we did not know until 11am the day of that it was happening and we had to be out by 9pm. Nicolae was so flexible and understanding. Unfortunately my actual move did not go so smoothly. First, they miscalculated the size or amount of trucks that would be required and did not realize until well into the day that all our items would not fit.
Reply from the business

Hi Lauren, Thank you for taking the time to share your feedback. We’re truly sorry to hear … More

2-star Google reviewE P.4 years ago
This was a terrible experience the movers broke a whole set of my favorite dishes and broke a leg off an end table. Nick the mgr is impossible to speak with he is extremely rude. I have never had a moving experience this bad. I cannot recommend this company at all.
Reply from the business

Dear E.P. we are very thankful for your business but at the same time very disappointed by this review since you confirmed over the phone that your moving experience with Home2Home Team was excellent beside the only issue you had with the broken dishes that were prepacked by you.

1-star Google reviewGift-Noelle W.a year ago
They did everything great except for charges that don’t make sense. They even do disassembly and reassembly of most furniture which was wonderful and the staff were all respectful and communicative from beginning to end. However, they charge per hour and they count the time it takes for them to travel from their office to your home which I did not know. So I was charged an extra $330+ just for them to drive to my home from their office in Tacoma to the home I’m moving from in Everett.
Reply from the business

Hi Gift-Noelle, Thank you for sharing your feedback. We’re very glad to hear that you … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous8 · 44%
  • Careful with belongings6 · 33%
  • Worked hard and fast5 · 28%
  • Turned up when they said4 · 22%
  • Kept in touch1 · 6%

Counted across the 18 four and five star reviews we have read for Home2Home Moving LLC. A review can mention more than one thing.

In their own words

5-star Google reviewBulmaga D.11 months ago
I had a great experience with Home 2 Home Moving. The team was on time, professional, and worked quickly while still being careful with all my furniture and boxes. They took extra care moving my piano, and it was delivered with no issues at all. I’m very happy with their service and would definitely use them again. Highly recommend!
Reply from the business

Thank you ,Daniel ! Your feedback means a lot for our Seattle Local Moving comapny 🙏 …

5-star Google reviewKim S.a month ago
AMAZING!!!! Could not have been happier from Nicolae coming over to quote and the amazing moving crew Oroz , Artem , Jason , Mike , Pincho it was great. Communication was frequent and great. The crew worked hard and so easy to talk with. First time using movers and so happy we got hooked up with this group. Would highly recommend and will use again.
Reply from the business

Thank you Kim so much for your incredibly kind words! It truly means the world to us. You are honestly one of the best people I've ever had the pleasure of meeting, and customers like you are the reason we love what we do.

5-star Google reviewCorrine F.7 months ago
I have used Home2Home Moving twice now for a full-service move over the course of 2 years. Nicolae is incredibly polite and worked with me for sudden schedule changes both times (and even managed to get my ideal date). He also gave me a break on pricing for the second move as a returning customer because they had raised their rates in between. That was truly above and beyond because their rates are still highly competitive. All crew members I have worked with have been polite and communicative.
Reply from the business

Thank you so much, Corrine, for taking the time to write such a thoughtful and detailed review. It truly means a lot to us. It has been an absolute pleasure working with you over the years.

5-star Google reviewAnn L.3 weeks ago
Home2Home movers were absolutely awesome. Mike and Jason were total gentlemen to me and took care of my things. They were efficient and easily the best at packing and stacking carefully I’ve ever hired (and I’ve moved 34 times). They got everything done in the amount of time quoted and unlike most movers, did not involve shenanigans to try and get me to pay more. You can trust these guys. Thanks Home2Home!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling of belongings18
  • respectful staff8
  • safe moving5
  • professional movers4
  • kind movers4
  • efficient packing3
  • quick move3
  • small furniture moving2
  • quote process2
  • flexible scheduling2

What the company says about itself

Taken from Home2Home Moving LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “BRING YOU HOME WITH CARE Home2Home is a family-run moving company built for the Puget Soun”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…box to the last. Fully insured. Get a free quote Get a free quote baner Move Date Move S”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…who treat your home with care. 03 100% Satisfaction Guarantee We're not finished until you're complet”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…crew from the first box to the last. Fully insured. Get a free quote Get a free quote bane”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “. Get a free quote or call 206-817-5185 Licensed & Fully Insured Every move is cover”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory

Before you hire Home2Home Moving LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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