JJ & C Movers LLC
Piano moving service in Salem, Oregon
Google rating
4.6
Ratings counted
57
Are 1 or 2 star
8.8%Above typical
The rating breakdown
5 of the 57 ratings in Google’s published star breakdown for JJ & C Movers LLC are one or two star.
Against other listings in Salem
4.8 percentage points higher than the middle of the 17 listings in Salem we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 51 | 89.5% | |
| 4 star | 1 | 1.8% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.8% | |
| 1 star | 4 | 7.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is JJ & C Movers LLC at 8.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for JJ & C Movers LLC, counted by matching the words they used.
- Damage to belongings2 · 40%
- Price rose after the quote1 · 20%
- Late, delayed or a no-show1 · 20%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for JJ & C Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
As a witness to how this company performs I would never recommend them to anyone. The owner Art and three incompetent young men not only ripped my sister-law off they were grossly disrespectful to her property. They showed up late , and purposely drug the clock out by being slow, ( 2 of them carrying a box ). Laying on the floor, being told what next to do. They thought it was funny to sit on her exercise equipment or play on her piano.
They are TERRIBLE. Please take heed with these guys. They are true con artists. I told them how much I had to move, and they said they could take it all. When they showed up, they only brought ONE truck, filled it, then told me there was no more room; but that I could hire them to come back. UNBELIEVABLE! I had to be out THAT NIGHT, so I had to scramble to find a friend AFTER the movers THAT SAME NIGHT to move the entire downstairs cellar that they had left--with only TWO of us!!!!
Not available for a month!!!??? Your business is to provide service. If you are not available to provide service, your business is substandard. The comments are for other customers........
Being busy is not reason for you to rate the company with a 1 star google review. JJC MOVERS
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous26 · 53%
- Careful with belongings10 · 20%
- Turned up when they said9 · 18%
- Worked hard and fast8 · 16%
- Kept in touch6 · 12%
- Price matched the quote3 · 6%
Counted across the 49 four and five star reviews we have read for JJ & C Movers LLC. A review can mention more than one thing.
In their own words
JJ&C is Terrific! If you are looking for friendly, professional, and experienced technicians to move your piano, look no further! They moved my grand piano for me two years ago, and the experience was top notch. They were on time, quick, and very knowledgeable. They had the piano disassembled, and in the van in less than 30 minutes, and dealt with the 5 steps at the new house with practiced ease! The piano was wrapped well, and treated gently through the entire process. Thank you Juan!
Thank you so much Rocco, we appreciate your kind review and are very glad you were happy with our services!
Art and his crew were fantastic! Great communication. Very fair price. On time. They went above and beyond for me! I would highly recommend them!
THANK YOU for moving my piano earlier today! Juan, Sean, & Mosiah were fantastic - from first contact to move completion... patient, cautious, dedicated, attention to detail, & super friendly! They moved my piano out of current house to our next house & made it look so easy, how they truly work as a well choreographed team!
I was referred to JJ&C by West Coast Moving and Storage. JJ&C did a long-distance move for me over 2 days: picking up a piano I am inheriting from my dad’s estate on the OR coast on Day 1, then delivering it to a packaging company in Portland on Day 2. I am so grateful they were available (before any other company), because the buyer of my dad’s property takes possession soon. I live in WA and was not on site for either end of the move.
Good morning Becky. I'd like to thank you for the job opportunity, thank you for the online comments, happy to help you. JJC piano movers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- art16
- communication6
- personable staff5
- kindness4
- punctuality3
- wheel2
- flexible scheduling2
- antique2
What the company says about itself
Taken from JJ & C Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“…relocations, and antique furniture. Family owned, fully insured, voted Top 10 Salem Move”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“1984 JJ & C Movers LLC was founded over 40 years ago with a simple mission: move pianos”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“With Care. Salem's piano moving experts since 1984. Uprights, baby grands, concert grands,”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“559-8973 💬 Text: (971) 424-6876 Get a Free Estimate Fill out below and we'll respond within”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…expected for decades. We're fully licensed, insured, and bonded. Voted a top 10 mo”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…and antique furniture. Family owned, fully insured, voted Top 10 Salem Movers four years r”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
Show the text this came from
“…mpleted A+ BBB Rated 100% Insured & Bonded What We Do Full Service Moving Solution”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- birdeye.comreviews
- yelp.comreviews