Joe's Pack & Move
Google rating
4.9
Ratings counted
51
Are 1 or 2 star
2.0%Unusually few
The rating breakdown
1 of the 51 ratings in Google’s published star breakdown for Joe's Pack & Move are one or two star.
Against other listings in Lubbock
About the same as the middle of the 17 listings in Lubbock we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 48 | 94.1% | |
| 4 star | 2 | 3.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Joe's Pack & Move at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous22 · 49%
- Worked hard and fast21 · 47%
- Careful with belongings15 · 33%
- Turned up when they said8 · 18%
- Price matched the quote4 · 9%
- Kept in touch2 · 4%
Counted across the 45 four and five star reviews we have read for Joe's Pack & Move. A review can mention more than one thing.
In their own words
I had about 3 rooms full of furniture to move from Lamesa to Lubbock. These guys were prompt, polite, efficient and best of all they handled my property carefully. I have one big old desk that literally needed to be dismantled before it could be taken out. They broke it down .... and got it put back together in my new place just right. GREAT WORK! Oh, and the price was right, as well. So glad I went with Joe's.
Due to unforeseen circumstances, I had to find new movers to unpack my UHaul at the last minute after arriving in Lubbock from Canada. Joe and his team came through and with a great price. The young men were hard working, courteous and very conscientious of my belongings which put me instantly at ease ! One gentleman even went above and beyond to reconfigure some hardware on my furniture while the others arranged the furniture to where I wanted it positioned. Great job fellows !
The whole crew was very professional and took very good care of our belongings. They moved everything quickly and their communication was top tier. They had to take apart a bed to remove from the house and they put it back together quickly and correctly at the new house. You cannot beat their pricing as well. Excellent company and I highly recommend their service.
Joe's Pack & Move Service provides exactly what they say! They make it simple. We had such a good experience with the unloading process. After a long drive from Atlanta they showed up and made the move in process easy and stress free. They also took the time to welcome us to the area and were so friendly and professional. We reached out to them on a Friday due to us realizing we just could not unload after that drive after packing and they set us up for Monday the day we arrived.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff12
- careful with belongings8
- promptness5
- helpful movers5
- kind crew4
- short notice availability2
- stress reduction2
- fast movers2
- secure loading2
- truck2
What the company says about itself
Taken from Joe's Pack & Move’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…simpler, safer, and stress-free. Get a Free Quote Our Services Scan to Leave a Review Why”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…any optional services. 2 Are my items insured during the move? We carry basic valuati”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…load items safely, transport on licensed trucks, and deliver to your new locatio”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Trusted Moving Company in Lubbock, TX Since 2006, Joes Pack & move has provided depe”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews