Junior The Movers
Mover in Inver Grove Heights, Minnesota
Google rating
4.9
Ratings counted
325
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
4 of the 325 ratings in Google’s published star breakdown for Junior The Movers are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 316 | 97.2% | |
| 4 star | 5 | 1.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Junior The Movers at 1.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Junior The Movers, counted by matching the words they used.
- Crew conduct2 · 67%
- Items missing or never delivered1 · 33%
- Late, delayed or a no-show1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Junior The Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Never showed up. Was working within a strict timeframe, messaged several times before they were supposed to arrive and never got a response. Unprofessional, strange, and put me in a dangerous situation as I had to move a sofa by myself. Would not recommend.
Jake, hope you are having a great day. There was a huge miss-communication based on your short notice request. I tried to follow up with Jake for an explanation but there was no response. I left a voice message and a text message but got no … More
I provided the two addresses moving out and in, information about the size of the units and stairs, they gave me a preliminary quote and we talked on the phone. I was all set to hire them and I need to be moved by next Saturday. He then asked for pictures which I sent by text. He then asked for the addresses again like I was a new person. This went on all week. I’m now out of time, probably won’t be able to hire someone else on such short notice, and he ghosted me. Horribly unprofessional and cruel.
Please give us a call when you get a chance. We would like to talk about this experience that you had and if maybe we can do something to clear our this confusion. There was a time when we were having a turnaround with administration. Please give us a call.
Had to call 4 hours later to get quote I was told I'd get in 15 minutes. Was then told I would get the quote later that night. Nothing. Called on a Monday and moving 2 weeks later. Told the person I needed to get this set up so I could plan. Got a message the day before my move. Got a lame explanation re covid. Then don't promise what you can't deliver! Glad I didn't go with them as I'm not sure they would have even showed. Would not recommend
Deb Anderson, please contact me if you like so we can explain the situation. I am very sorry and hope you can offer forgiveness. For any future Moving Customers. Please view the other 89 Strong Positive 5 Star Reviews. Junior The Movers, … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 40%
- Professional and courteous8 · 32%
- Turned up when they said6 · 24%
- Careful with belongings4 · 16%
- Kept in touch3 · 12%
- Price matched the quote1 · 4%
Counted across the 25 four and five star reviews we have read for Junior The Movers. A review can mention more than one thing.
In their own words
Professional, punctual and prepared. Hard workers with that hustle get it done feel. They moved a very heavy motorized couch with no damage! Will hire again!!!
We thank you for giving us a review. Our movers understand to have great punctual skills and be prepared. Our movers are trained to move heavy recliner couches. … More
Junior The Movers were fantastic to work with. They helped me pick up and deliver a dishwasher from a Facebook Marketplace purchase and made the entire process smooth and stress free. Communication was clear and timely, they were flexible with scheduling, and everything was handled with care and efficiency. I would absolutely use them again and highly recommend them for any small move or pickup and delivery needs.
This is a cool and awesome review. We are happy that we were able to accomplish your dishwasher moving project. We are glad that your moving project was smooth and stress free. We do have great communication skills, we understant that timing is important and we believe in having flexiblity in our…
Junior The Movers are the most honest hard working crew I've ever had. I will definitely be calling them once our lease is completed. They are not expensive very reasonable pricing. I highly recommend them.
Thanks for letting Junior The Movers accomplish your moving project. I am glad you had a great experice with our movers. It is true that our movers are honest and hard working. We do offer reasonable flat rate quotes. Thanks for recommending our Moving Services.
Super nice crew to work with and they got the job done quickly. Didn't wrap or protect the mattress--just put it on the floor of the truck. Did take extra care with my heirloom piece; I think it was the only piece of furniture wrapped or cushioned. Everything came through without any damage though.
Thank you Barbara for your review. Our movers do move quickly and also make sure they are careful with the items. Thanks
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- small job30
- moving heavy items16
- professional movers15
- flexible scheduling14
- short notice availability13
- furniture moving13
- flat fee12
- treadmill moving11
- last minute move7
- respectful crew5
- moving a couch3
What the company says about itself
Taken from Junior The Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…no taking our time. Moving Quotes are guaranteed until your moving project has been comp”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- bbb.orgreviews
- yelp.comreviews
- facebook.comsocial