KENKAYS, LLC MOVING COMPANY
Mover in Schaumburg, Illinois
Google rating
4.6
Ratings counted
11
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 11 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 10 | 90.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 9.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for KENKAYS, LLC MOVING COMPANY, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for KENKAYS, LLC MOVING COMPANY. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT USE THIS COMPANY! I called Kenkays for a quote. They quoted me $190 per hr for 2 helpers. This was for a 10 x 10 storage unit with only furniture. No boxes. I informed the woman who took my call (I am assuming it Marketta) each and every piece of furniture that was in the unit and which were the heaviest. They showed up and the woman gets out of the truck in her pajamas and fuzzy slippers. The truck was about 1/8 of the way full of their stuff that had to be unloaded. The truck was nasty.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 67%
- Kept in touch3 · 33%
- Careful with belongings2 · 22%
- Worked hard and fast2 · 22%
- Turned up when they said1 · 11%
- Price matched the quote1 · 11%
Counted across the 9 four and five star reviews we have read for KENKAYS, LLC MOVING COMPANY. A review can mention more than one thing.
In their own words
We solicited several bids for dismantling our full size pool table and storing it in our garage and then returning to put it all back together the next month after our floors were refinished. Their price as aligned with other bids and a bit cheaper than most for setting it up. We decided to use their services and were delighted. Both the take down and set up teams were super thorough and extremely careful of the felt, the slate, and of our brand new hardwood floor.
They came to deliver and assemble and remove old furniture. very respectful responsive and fast. They were worth every penny was getting overwhelmed because unable to move like I want they were everything and some highly recommended
I needed some furniture moved to my storage unit so I called Kenkays for a free quote and she came right away and gave me the most reasonable price! Nothing was damaged :) They wrapped everything perfectly and was very friendly! I'm satisfied
Kenkays were very friendly and responsive, provided on exact cost, and delivered a heavy china cabinet safely to my home. Their price to pick up and deliver the cabinet was definitely the best quote we got, thank you Kenkay! We will definitely use your company again in the near future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff4
- storage2
- pool table2
- brand2
- respectful staff2
- exact cost2