King Transfer & Storage
Google rating
4.6
Ratings counted
28
Are 1 or 2 star
7.1%Above typical
The rating breakdown
2 of the 28 ratings in Google’s published star breakdown for King Transfer & Storage are one or two star.
Worked out from 28 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Billings
3.6 percentage points higher than the middle of the 15 listings in Billings we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 85.7% | |
| 4 star | 1 | 3.6% | |
| 3 star | 1 | 3.6% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 7.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is King Transfer & Storage at 7.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for King Transfer & Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for King Transfer & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst experience ever I was mislead by three people at this company and my household sat in a hot truck for 13 days. I was not kept informed and overall, the worst service I have ever had after using 3 other professional moving companies who exceeded every expectation. I would use U-Haul before ever using King Transport again. Television arrived broken even though they packed it and charged me for that. Of course, the movers tipped the box end over end to get it into my living room.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 20%
- Worked hard and fast2 · 13%
- Turned up when they said1 · 7%
- Careful with belongings1 · 7%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for King Transfer & Storage. A review can mention more than one thing.
In their own words
If you want to move your household, we highly recommend George and his team! We moved with King transfer many times within Billings and just recently out of state. Their service has always been consistently excellent: from communication, pricing, loading and transportation, we couldn’t find anybody better than this company. We had Gerrick moving our belongings and we absolutely loved how professional and careful he handled it. Top quality, excellent service, excellent communication! Highly recommended!
Thank you for your review and recommendation, Saskia. We're glad to hear the crew took good care of you. We'll make sure to share your feedback with Gerrick, George, and the crew.
Everyone I interacted with at King Transfer was so absolutely lovely and helpful! The movers were knowledgeable and efficient- they helped me pack everything safely and we’re geniuses with making all of my items fit in the containers. The gentlemen I coordinated with in the office were also so kind and professional. I’m so grateful to all of you there- thank you very much! Your kindness makes a difference and you are very much appreciated!!! I’d give 10 stars if I could.
Greetings Âvi, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Best wishes and thanks for the 5 (and 10) stars!
Your people were always on time with enough people to do the job. both in loading an unloading. They were always considerate and answered our questions. Thanks for a great job. Ed & Ruth Johnson
We're so happy to hear everything went well. Thank you for sharing your experience.
Just stopped to get a quote from both Gearge Spears and Allan Nicholls to move my household to my new home destination. Both gentlemen were very pleasant and professional in taking care of my immediate questions and future needs. I would recommend them for moving or storage needs.
Thank you so much for your five-star review, Lynn. We couldn't be happier about your endorsement and enthusiasm!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff5
- lovely staff2
What the company says about itself
Taken from King Transfer & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Montana King Transfer top of page Licensed and Bonded Family owned local movers fo”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“King Transfer top of page Licensed and Bonded Family owned local movers for over 50 y”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Bonded Family owned local movers for over 50 years. Call Now (406) 656-5464 M-F 8am-5pm Mo”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…ransfer top of page Licensed and Bonded Family owned local movers for over 50 years. Call No”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…overage About Us Moving Tips Blog Get a Free Quote More... Use tab to navigate through the”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- chamberofcommerce.comdirectory