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Larkins moving and delivery

Moving and storage service in West Palm Beach, Florida

Google rating

5.0

Ratings counted

87

Are 1 or 2 star

1.1%Unusually few

The rating breakdown

1 of the 87 ratings in Google’s published star breakdown for Larkins moving and delivery are one or two star.

Against other listings in West Palm Beach

This company1.1%
Typical listing in West Palm Beach2.1%

1.0 percentage points lower than the middle of the 20 listings in West Palm Beach we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
8698.9%
4 star
00%
3 star
00%
2 star
00%
1 star
11.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Larkins moving and delivery at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Larkins moving and delivery, counted by matching the words they used.

  • Damage to belongings1 · 100%
  • Items missing or never delivered1 · 100%
  • Stopped responding1 · 100%

Counted across the 1 one and two star review we have read for Larkins moving and delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewSheldon G.4 years ago
In my opinion, beware of Larkin Movers. The movers stole a states quarter collection and irreplaceable family photos of my deceased mother that were in the quarter folder. We did the collection for our grandson and one of them stole it. They also broke items that we were minimally reimbursed for by Garett. I think that he is a smooth upfront person, but ghosted us for a while before dealing with the breakage. Again, in my opinion, beware of this company.
Reply from the business

Sheldon, please call us I have no record of working with a Sheldon Goldstein. We have no reports of any missing items or damaged property. We have very high standards and would like to get to the bottom of this.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous42 · 49%
  • Worked hard and fast29 · 34%
  • Turned up when they said13 · 15%
  • Careful with belongings10 · 12%
  • Kept in touch6 · 7%
  • Price matched the quote4 · 5%

Counted across the 85 four and five star reviews we have read for Larkins moving and delivery. A review can mention more than one thing.

In their own words

5-star Google reviewBarbara V.3 years ago
Larkins is fabulous. They were efficient and very responsive in every way. The moving team was on time, friendly, and careful with my belongings. I highly recommend Larkins if you need to move!
Reply from the business

Thank you Barbara it was a pleasure working with you and we look forward to working with you in the future.

5-star Google reviewJanice L.5 years ago
I have used Larkins Moving and Delivery many times for moves in my business and never had any problems or complaints. Must recently, I called and asked for a truck to help my daughter move, and they were so accommodating, even though it was a holiday weekend. The move went as expected. Not one problem. I would recommend them to anyone! Reasonable price too.
Reply from the business

Thanks Janice

5-star Google reviewGinger D.a week ago
You will LOVE Larkins Moving and delivery! Larkins was recommended to me several years ago by my Sellers and Buyers how they can handle dealing with all the condo rules for moving in and out of a highrise and how they can also do a quick move, deliveries, with men that are strong and very careful. Each time as a real estate agent when my clients ask me who I recommend for their move Larkins makes me look good because each time my clients have said they will ONLY use Larkins for now on!
5-star Google reviewRobert G.a year ago
The Larkin's team moved me from my two bedroom/two bath apartment to a similar apartment in the same building. They arrived at 8:30 am and packed the entire contents of the apartment (clothing, bedding, art work, decorative items, dishes, silverware, bathroom contents etc). After that was completed, all furniture and packed wardrobes/cartons were moved via elevator to my new apartment. Working with my housekeeper, all cartons were unpacked and removed.
Reply from the business

Thanks Robert it was a pleasure working with you and good luck in your new home

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • caring staff13
  • professional movers9
  • careful handling8
  • pleasant to work with4
  • thoroughness4
  • efficient move2
  • owner availability2
  • clean movers2
  • furniture moving2
  • quick movers2

What the company says about itself

Taken from Larkins moving and delivery’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “Moving of Palm Beach County is a family owned company that was formed provide the hig”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…and Unpacking. Open 7 days a week. Guaranteed pick-up and delivery date. Most importa”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • chamberofcommerce.comdirectory
  • mapquest.comdirectory
  • yellowpages.comdirectory

Before you hire Larkins moving and delivery

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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