Lawrence Moving
Mover in Greensboro, North Carolina
Google rating
4.7
Ratings counted
109
Are 1 or 2 star
5.5%Around typical
The rating breakdown
6 of the 109 ratings in Google’s published star breakdown for Lawrence Moving are one or two star.
Against other listings in Greensboro
2.1 percentage points higher than the middle of the 18 listings in Greensboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 97 | 89.0% | |
| 4 star | 6 | 5.5% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 1.8% | |
| 1 star | 4 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lawrence Moving at 5.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lawrence Moving, counted by matching the words they used.
- Damage to belongings2 · 40%
- Late, delayed or a no-show1 · 20%
Counted across the 5 one and two star reviews we have read for Lawrence Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hate that I have to write this review, but I feel like this is a simple common courtesy that was ignored. Our crew was friendly and, after a 1-day delay due to a mechanical issue with the truck, arrived at our house and unloaded our things quickly and efficiently. Except for our couch, which they sliced with a box cutter unwrapping it. Despite our hospitality (buying the crew lunch, extra drinks, and cash tips for everyone), our crew left cigarette and cigar butts on or near our driveway.
Thank you for sharing your experience. As America’s #1 Mover®, we strive for excellence and appreciate your feedback to help us improve. Please reach out to United Customer Care at [phone removed] if you'd like to discuss further. We value your input and are committed to enhancing our services.
We had an out of state move. Lots of furniture damaged and they also damaged our home and the driver claims it wasn’t them and the company just said “our hands are tied”. They lie and don’t take responsibility for their actions. You can’t trust them and trust plus integrity is what makes a business. I do NOT recommend them.
We appreciate your feedback, Lindsay. We aim to deliver a premier moving experience and it sounds like this wasn't the case for you. At your convenience, please call United Van Lines' Customer Care at [phone removed].
The driver was great. He was on time and was great to work with. The people who loaded the truck from the house we moved from didn’t read anything on the boxes and things that were not supposed to have heavy things were crushed. They ruined my work desk. The guys who unloaded the truck were gods although myself and nephew helped a lot of the unloading. I wasn’t happy with the guys who packed the truck. They ruined too many things.
Thank you for sharing your experience with us. We're pleased to hear the driver and unloading team met your expectations, but we're sorry to learn about the issues with the packing team and the damage to your belongings.
This is the worst place on earth. Hands down don't do business with them there rates are too high, terrible customer service based an no representation there I no way I will ever in the future perform work or order any work from this company. They want pay you there rates are way too expensive an there equipment is out of date. An I hope OSHA shuts them down. For Good. An if you want pictures just reach out to me I can prove it 💯 %
This review was posted by a former employee. We believe that this review is misleading and inaccurate. We take a great deal of pride in how customers and employees are treated.
Driver was antagonist after breaking custom made furniture, during trasit and delivery boxes and furniture became wet. Additional antique furniture was broken. The house was damaged. If you care about your belongings and house avoid these people at all cost.
Nick, thank you for bringing this matter to our attention. Providing great customer service with honesty and integrity is important to us and we take your opinion very seriously. We want every customer to have a positive moving experience and our team is reviewing your concerns to make moving…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous39 · 53%
- Worked hard and fast21 · 28%
- Careful with belongings15 · 20%
- Kept in touch11 · 15%
- Turned up when they said8 · 11%
Counted across the 74 four and five star reviews we have read for Lawrence Moving. A review can mention more than one thing.
In their own words
Lawrence Moving moved me from High Point, NC to Charlotte, NC. I wish to comment the crew(s) that came to load my shipment and who delivered my shipment. They were very punctual and upon arriving, they first put down floor protection and than handled all of my boxes and furniture and assorted other items to be moved carefully and professionally, pad wrapping any and everything that needed protection. The worked efficiently and were very polite, personal and professional.
Thank you so much for taking the time to share your positive experience. We strive to provide this level of service to all our customers, and we're so pleased to hear we met this goal during your relocation with us. Your kind words will be passed along to Joe and the crew.
I received fantastic service every step of the moving process! They made it very clear that they wanted the move to go well and Marina kept me informed about what to expect. She coordinated everything, which is amazing considering that there was a different person/crew for each step of the process and I moved across several states and had my items in storage for a few weeks. Everything was packed extremely well and was labelled.
Melinda, thank you for sharing your experience. Your kind comments will be shared with Marina and all the staff and crew associated with your move. Our goal is to provide a stress-free move to all our customers, and we are thrilled we were able to do just that for you!
Exceptional service and professionalism! Every single member of the team, from the people I scheduled with to the movers themselves, were wonderful. I had to change my move date several weeks out and this was accommodated gracefully. I picked up boxes/packing supplies beforehand and did my own packing. Got great tips from one of the movers when getting the boxes ahead of time at the Greensboro location.
Thank you for your review! We are glad that you had a successful move.
This was a wonderfully stress-free moving experience. I needed to move four pieces of furniture, including a piano, from a storage unit in Thomasville, NC to a house in Richmond, VA. Lawrence Moving gave me a very affordable quote. Prior to moving day I got several telephone calls confirming the pickup time. On pickup day, the movers arrived within seven minutes of the specified time.
Thanks for sharing the good news about your move, Dave! We're so happy to hear that everything went well and pleased that our team could put you at ease during what can often be a stressful time. We appreciate the positive feedback and recommendation!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff23
- smooth process8
- no damages3
- kind team3
- fast moves3
- efficient movers3
- packing team2
- solid move2
- courteous driver2
- careful with furniture2
What the company says about itself
Taken from Lawrence Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…moving network. Fully Licensed and Insured: We're fully licensed by the North Caro”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…services to the Roanoke, VA area for more than 85 years. Through our dedication and hard work,”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“America's largest moving network. Fully Licensed and Insured: We're fully licensed by th”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory