Make A Move LTD
Moving and storage service in Surrey, British Columbia
Google rating
4.9
Ratings counted
79
Are 1 or 2 star
2.5%Around typical
The rating breakdown
2 of the 79 ratings in Google’s published star breakdown for Make A Move LTD are one or two star.
Against other movers in Surrey
0.8 percentage points higher than the middle of the 21 movers in Surrey we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 77 | 97.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Make A Move LTD at 2.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Make A Move LTD, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Make A Move LTD. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was so disappointed with the service. My house was all over the owners social media. The move happened 3-4 months ago and I was hesistant to post a review. my living condition wasnt the best and the owner had put it on his story for his followers to see. being in someones home makes the owner vulnerable. I felt very disrespected by the owner harry. I do not recommend this company to anyone unless you want to be on his social media instagram page.
Hi Jackson, we’re sorry to hear you feel this way. We do film content for our company and always do so with the homeowners approval. We’d genuinely like the opportunity to look into what happened and make this right.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous37 · 50%
- Worked hard and fast26 · 35%
- Turned up when they said23 · 31%
- Careful with belongings13 · 18%
- Kept in touch7 · 9%
Counted across the 74 four and five star reviews we have read for Make A Move LTD. A review can mention more than one thing.
In their own words
I recently hired Make A Move LTD to help with my move from North Delta to South Surrey, and I couldn't be happier with their service. The team arrived early, which immediately put me at ease on what is often a stressful day. They were incredibly professional, friendly, and efficient throughout the entire process. What impressed me most was the care they took with my belongings. Everything was handled with precision and respect, and they made sure nothing was damaged during the move.
Hello Karun! Hope you’re all settled into your new space. It was an absolute pleasure doing your move. Thank you for trusting us!
I had an excellent experience with Make A Move LTD from start to finish. The team was professional, punctual, and handled everything with great care. They made what could have been a stressful move feel easy and organized. The movers were friendly, hardworking, and treated all of my belongings with respect. Communication was great throughout the entire process, and the pricing was fair with no surprises. I highly recommend Make A Move LTD to anyone looking for a reliable and trustworthy moving company.
We recently used Make A Move Ltd. for our move from a townhouse to a detached home, and the entire experience exceeded our expectations. From the very beginning, the team was professional, responsive, and transparent. They took the time to answer all of our questions regarding pricing, travel fees, moving supplies, insurance, and what to expect on moving day. There were no surprises, and the communication throughout the process was excellent.
I recently utilized the services of Make a Move for my relocation, and I can't recommend them enough! Their team exhibited sheer professionalism, punctuality, and efficiency from start to finish. Their movers were courteous and handled all my belongings with utmost care – ensuring everything was securely packed and safely transported. The entire process was seamless, and their transparent pricing left no room for surprises. It's evident that customer satisfaction is their top priority.
Hello Aman! We are so pleased to hear you had a great experience with your move! We appreciated you guys having everything so organized, helped make our job that much easier!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling of belongings15
- quick moving6
- deep clean5
- smooth transition5
- secure packing4
- kind movers4
- reliable movers4
- polite team3
- efficient move2
- wrapping breakable furniture2
What the company says about itself
Taken from Make A Move LTD’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
Show the text this came from
“…from start to finish we do it all! Bonded & Insured Safe and Trustworthy serv”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Quote Submit Form Same-day availability Fully insured Transparent pricing Trusted Moves. Spot”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…proudly serving the Lower Mainland for over 15 years — and we’re just getting started.”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Cleaning Packing and unpacking Storage Free Estimate Contact 604-206-6626 Toggle Menu Profes”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- birdeye.comreviews