Quick And Easy Moving Ltd
Mover in Surrey, British Columbia
Google rating
4.9
Ratings counted
779
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
8 of the 779 ratings in Google’s published star breakdown for Quick And Easy Moving Ltd are one or two star.
Against other movers in Surrey
About the same as the middle of the 21 movers in Surrey we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 763 | 97.9% | |
| 4 star | 7 | 0.9% | |
| 3 star | 1 | 0.1% | |
| 2 star | 1 | 0.1% | |
| 1 star | 7 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Quick And Easy Moving Ltd at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Quick And Easy Moving Ltd, counted by matching the words they used.
- Damage to belongings4 · 57%
- Crew conduct3 · 43%
Counted across the 7 one and two star reviews we have read for Quick And Easy Moving Ltd. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
BEWARE THE REVIEWS ON HERE ARE FAKE !!! If you look at the profiles of the people who have rated this company they have only one review... owner clearly make them. This company damaged nearly all of our large furniture including my grandmothers antique table and they did tons of damage to the home it is disgusting.
After reading all the positive reviews online, I decided to go with this company. Well I will never call this company ever again. I was given the wrong price, which meant that the crew couldn't work as long. The 3 guys were 30 min late. Then they told me the price so I was only able to use them for 3 hours... They moved 2 items in a 30 min span, then decided to take a 15 min break that I was paying for.
Thank you for your comment. We appreciate it. The price we gave was for 2 movers not 3. When we are late we send an extra mover for free . Time starts when movers arrive we don't charge the time if they are late.We have given you 90 dollars discount as I have the invoice for your move.
Terrible! Nothing quick or easy about this company. They added charges for stairs and furniture set-up after the fact, those charges were not quoted or discussed in the original booking. Did not ask if I wanted furniture set-up, the fellow built my bed upstairs without even asking me or advising me of the charge. Yelled at the building caretaker in the lobby because they could not have exclusive use of the elevator.
Hi and thank you for your review. Our management have changed and it is my job to resolve issues with our customers and to ensure customer satisfaction with our services. I understand you were not pleased with our moving service and therefore i would like to discuss the matter with you.
If i could put zero stars i would. This company apparently can't share their insurance policy with customers. I booked apt and canceled it same day because women on the phone was not able to give any info about liability and coverage. I would think twice before using their service.
Thank you for your review. You have not used our service to decide how your not happy with it. We have all coverage required yet you went too far asking about court and reimbursing money even before we started moving with you Our company is %100 covered its registered as LTD.
I will never use this company again.they scratched my dining room table completely smashed my expensive tv and will not replace it or refund any money.Stay away from this shady company.
Hello TJW, We take feedback very seriously. However, we have no record of any move or service under this name or details provided. This review does not appear to be from a verified customer of Quick And Easy Moving.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast225 · 61%
- Professional and courteous186 · 50%
- Turned up when they said85 · 23%
- Careful with belongings80 · 22%
- Kept in touch30 · 8%
- Price matched the quote12 · 3%
Counted across the 370 four and five star reviews we have read for Quick And Easy Moving Ltd. A review can mention more than one thing.
In their own words
We used Quick and Easy for our move from Surrey to Kelowna. Words don't express how impressed we were with the entire experience. From the very first communication via email, to booking a visit to come to our house to give us an accurate quote, to the reasonable price we were quoted. The day of the move they came on time, were extremely effecient, careful and polite. The unpacking and reassembling in Kelowna was seamless. 1000% we would recommend. Thank you!
Thank you so much Crystal for your excellent feedback. We are extremely happy to receive such amazing comments about our service, communication, punctuality and efficiency. We wish you all the best in your new journey. From Faya.
I recently had the pleasure of using Quick & Easy Moving Ltd. for my Mothers downsizing, and we were thoroughly impressed with their service. From the initial booking to the final delivery, they demonstrated professionalism and efficiency that made the entire moving process smooth and stress-free. Booking Process: Booking with Quick & Easy Moving Ltd.
Thank you so much Sheldon for your kind words about our movers, glad you had a great experience with us. Our pleasure working with you. Team Quick and easy moving ltd
I had a great experience with Quick and Easy Moving! Brief summary – Smooth, stress-free move with a very hardworking, friendly and professional team! See below for a more detailed review: Ali and Ali showed up on-time and read to go. From the moment they walked in, assessed the space, and started planning, it was clear they are seasoned professionals. They worked hard, efficiently and were very careful to wrap and pad furniture so there were no damages.
Thank you for the great review, our pleasure working with you, we appreciate every word. our goal is to meet your expectations. Looking forward to working with you in the future. Team Quick And Easy Moving LTD
I rarely leave reviews, but I am so impressed with the service I received from Quick & Easy Moving that I had to let other prospective customers know that they're in good hands with this moving company. My move involved a one bedroom condo that was packed full of furniture and belongings. But the main issue I was facing was a very short timeline to complete the move. The high-rise building I moved into has a very strict 2 hour window to book the elevator.
Thank you so much, James! It means a lot that you took the time to leave us a review, especially since you rarely do. We’re thrilled to hear we exceeded your expectations. Your support truly means a lot to our team, and we look forward to helping you again in the future!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling114
- polite staff61
- efficient staff56
- quick and easy39
- professional movers35
- efficient movers35
- smooth move32
- quick movers24
- reliable movers9
- hard working movers6
What the company says about itself
Taken from Quick And Easy Moving Ltd’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“…of storage situations and has always guaranteed the best outcome for hour customers. Ou”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Vancouver, and the Lower Mainland since 2007. Our local team handles everything from”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“BC and to Alberta. Are my belongings insured during the move? Basic coverage include”Raw text captured from the page, including any surrounding navigation.