Marion Mountain Movers
Moving and storage service in Salem, Oregon
Google rating
4.9
Ratings counted
80
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
1 of the 80 ratings in Google’s published star breakdown for Marion Mountain Movers are one or two star.
Against other listings in Salem
2.8 percentage points lower than the middle of the 17 listings in Salem we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 78 | 97.5% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.3% | |
| 2 star | 1 | 1.3% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Marion Mountain Movers at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Marion Mountain Movers, counted by matching the words they used.
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for Marion Mountain Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Good workers, but not honest about the money! : ( I needed help moving the end of my items in December. I called Marion Mountain Movers. They said that they could be there the next day and gave me a quote of $300. They arrived just a few minutes late, but worked hard. It was a team of two who worked extremely well together. The truck was packed like a well-played Tetris game. When I sent and list of items to be moved I mentioned that there were two ends of an entertainment center and a TV console that were heavy.
Hello Vallerii, thank you for your feedback. I appreciate the kindest regards with our staff and services. I do remember talking with you when leaving your new condo at Salemtowne and explaining the additional charges than the quote I gave the night before.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous44 · 64%
- Worked hard and fast32 · 46%
- Turned up when they said17 · 25%
- Kept in touch14 · 20%
- Careful with belongings7 · 10%
- Price matched the quote3 · 4%
Counted across the 69 four and five star reviews we have read for Marion Mountain Movers. A review can mention more than one thing.
In their own words
Jared and Mike provided excellent on time professional service. They had excellent communication and did what they said. They handled the furniture with utmost care and safety. Their work was efficient and well done!! I would recommend Mountain Movers!!
Jared and crew were expedient, careful, and friendly. They handled our 3 bedroom house load with patience and skill, and at a very reasonable price. Highly recommended!
I hired Jared of Marion Mountain Movers on two occasions; a local move to a storage facility and loading a moving truck for a one way house move to another state. I highly recommend Marion Mountain Movers. Jared was great at communications from scheduling, to packing and follow up. He was even able to accommodate my need to change the schedule. Jared loaded up boxes, furniture, and house plants efficiently in record time. He also took great care to make sure everything was handled carefully.
I called Missoula Mountain Movers to move my daughter on short notice. She had a houseful of furniture crammed into a garage and because closing on another house was delayed had to move all her things without a place to put them. I called on a Sunday and Jared and his movers came to the rescue. He not only had her moved out the next day but arranged for all her household effects to be stored; for over a week, kept them safe and moved all her things into the new house with professionalism and speed. It was awesome!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff11
- careful handling8
- moving furniture5
- on time4
- last minute move4
- flexible scheduling3
- loading and unloading3
- work quality2
- oversized-item moving2
- short notice2
What the company says about itself
Taken from Marion Mountain Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…your belongings seriously. We are fully licensed and insured. Your items will be labelle”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…seriously. We are fully licensed and insured. Your items will be labelled and color”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…help today! On Time... Every Time! 24/7 365 days a year! Moving day can be st”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…the whole process. Get in touch for a free estimate or to schedule a crew over the phone no”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…hidden fees or unnecessary services, guaranteed. We’re committed to getting the j”Raw text captured from the page, including any surrounding navigation.