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Men On the Move

Mover in Ann Arbor, Michigan

Its address is in Belleville, Michigan. It appears here because Google returns it for Ann Arbor.

Google rating

4.6

Ratings counted

127

Are 1 or 2 star

8.7%Above typical

The rating breakdown

11 of the 127 ratings in Google’s published star breakdown for Men On the Move are one or two star.

Against other listings in Ann Arbor

This company8.7%
Typical listing in Ann Arbor5.4%

3.2 percentage points higher than the middle of the 16 listings in Ann Arbor we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
11288.2%
4 star
10.8%
3 star
32.4%
2 star
10.8%
1 star
107.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Men On the Move at 8.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Men On the Move, counted by matching the words they used.

  • Damage to belongings2 · 29%
  • Late, delayed or a no-show1 · 14%

Counted across the 7 one and two star reviews we have read for Men On the Move. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewDoris G.4 years ago
This was the worst experience that I have ever had with a moving company. They started out being 1 1/2 hours late. Then the men moved slower then a snail. They told me that my move would take 5 hours. And it ended up taking them almost 9 hours.and the only reason it got done then is because I had myself and 3 other people helping to unload the truck, which I should not of had to lift a finger to move. Called the office the next day to complain and and all i got was oh they was sorry I wasn't happy.
1-star Google reviewTina S.9 years ago
Not impressed. Damaged my washer, beat up my walls, they didnt load half of the stuff i hired them to load "didnt have room " was the response i got, they loaded truck from front to back, nothing up top, didn't load any boxes, I've been taking van loads of the rest of my stuff all week in 100 degree heat. Not happy, will go back to using 2 men and a truck for future moves.
1-star Google reviewCarole B.5 years ago
Movers refused to wear face masks despite being asked to do so (“mask police” remark made by one of the men). Company called and woman who answered said they didn’t need to wear masks. However, their website states “all movers are issued gloves and N95 masks to use on the job” among other safety protocols. WOULD NOT RECOMMEND
1-star Google reviewColleen L.4 years ago
I can’t believe this! The first thing out of the movers mouth is we can do this on the side. He wanted to cut the company out of the transaction. He said I wasn’t ready to move but he could come back. Everything is in boxes and bins! I …
1-star Google reviewMichael R.6 years ago
I am sure they are great movers but buyers beware of Marketplace items!! The items are in bad working conditions, ripped off a 58 year old veteran on a coca cola refridgerator!! Thanks brian stewart you are a real class act.
1-star Google reviewEric T.5 years ago
They chip all my wood furniture. I ask them to wrap plastic around my wood furniture corners and they decline. They also hit the walls and joked to much for my taste.
1-star Google reviewD W.2 years ago
These guys want $500.00 to move a couch, loveseat, easy chair, and footstool (non recliners or fold out beds). 90 minute job - no stairs. …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast10 · 53%
  • Professional and courteous8 · 42%
  • Turned up when they said5 · 26%
  • Careful with belongings2 · 11%
  • Price matched the quote1 · 5%
  • Kept in touch1 · 5%

Counted across the 19 four and five star reviews we have read for Men On the Move. A review can mention more than one thing.

In their own words

5-star Google reviewMichelle A.2 weeks ago
Talk about.fair pricing, being on time , quick and efficient and professional. Men on the move did a fabulous job and they had to go to three different places for for pickup and delivery
5-star Google reviewKathie T.7 months ago
Brian and his team are fantastic! They consistently work and are very pleasant. This is our first big move using a company and their prices are very reasonable. They take of your furniture and don’t rush. No damages to home or furniture. I will recommend them to everyone
5-star Google reviewKyle B.3 months ago
Found these guys through a Facebook recommendation, and I can't recommend these guys enough. Locally owned too! They helped me out on very short notice with moving my refrigerator! Very professional and great communication. Awesome job!!
5-star Google reviewRoger J.Edited 3 months ago
This is my second move with Men on the Move and they are absolutely the best movers I've ever worked with - and I've had many moves over the years. Mike who set up my appointment was very friendly, thorough and extremely easy to work with. …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • kind staff16
  • scheduling6
  • smooth move6
  • fast movers6
  • professional movers6
  • polite movers4
  • furniture moving3
  • affordable3
  • customer interaction2
  • no damage2

What the company says about itself

Taken from Men On the Move’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “Part of Southeast Michigan Communities Since 1991, we’ve partnered with local businesses”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Choose Men on the Move? Licensed & Fully Insured 7 Days a Week No Minimums Short Notice”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…moving tips or contact us today for a free quote from Michigan’s most trusted movers. --”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “Michigan Movers! About Men on the Move Family-Owned Moving Company Serving Southeast Michig”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Quote Why Choose Men on the Move? Licensed & Fully Insured 7 Days a Week No M”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Company Serving Southeast Michigan for Over 30 Years Men on the Move began in 1991 with our”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • chamberofcommerce.comdirectory
  • yellowpages.comdirectory

Before you hire Men On the Move

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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