MFS Movers
Google rating
5.0
Ratings counted
134
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
1 of the 134 ratings in Google’s published star breakdown for MFS Movers are one or two star.
Against other listings in Augusta
3.3 percentage points lower than the middle of the 17 listings in Augusta we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 133 | 99.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.7% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is MFS Movers at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MFS Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for MFS Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Horrible company, reckless, careless, ruined many of my items. BEWARE OF THIS COMPANY! already has been reported to the BBB, these people will not make good on any damages, broken or stolen items! Will not return calls, unless they think your giving them business! also sends belittling text when you confront them via text over damages. Count all your items , take pictures of Everything and make notes of items condition! This company does not deserve any business after what they destroyed and stole from me.
Sorry to hear that you feel you had a bad experience with us. We aren't aware of anything being broken , but I'm open to you giving us a call and hearing from you, so i can try to make things right ......
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous72 · 56%
- Worked hard and fast59 · 46%
- Turned up when they said32 · 25%
- Careful with belongings19 · 15%
- Kept in touch15 · 12%
- Price matched the quote8 · 6%
Counted across the 129 four and five star reviews we have read for MFS Movers. A review can mention more than one thing.
In their own words
I strongly recommend MFS movers. Prior to the move, I obtained estimates from two other companies, and felt that their quotes were not reflective of the simple move that I needed. Joe took time to talk to me and look at the pictures I sent, and we agreed upon a fair price for the services rendered. His team showed up on time, worked quickly and efficiently, and were courteous and professional. Furniture and precious items were safe and undamaged. Communication was clear throughout the entire process.
Thank you so much.
Joe and his team were amazing! I really appreciated that he came to our home first to get a visually on all of the items that we needed moved in order to give an accurate quote instead of a phone call or website set up. This proved to be super helpful because on the day of service the process was completed during the exact time I was quoted.
Thank you so much for your wonderful review, Brandie! We're thrilled to hear that Joe and the team were able to make your moving process smooth and stress-free. Our commitment to providing accurate quotes and careful handling of your belongings is something we take pride in.
I utilized MFS Movers recently. Joe, Allison (his wife) and the crew were great throughout the entire process. Originally I was scheduled to move on Oct. 2 but Hurricane Helene had other plans. With all of the stress as a result of the storm and everyone being w/o power for a while, and gas being difficult to get, both Joe and Allison were very reassuring that all would be ok. Allison is so sweet and such a joy to speak with. Joe and the crew were right on time and began working right away.
These guys did great! Joe was friendly, accommodating, and a clear communicator. His team was courteous, professional, and efficient! You can tell he cares about his team, has integrity, and runs a great business. These movers were able to fit me in during a very stressful time and worked with my schedule to make the process easy, and so quick! They set up my pieces in the and reassembled everything I asked them to. Thank you guys for taking care of me and my furniture and getting me set up in my new home.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling28
- polite staff16
- furniture setup16
- quick work10
- professional crew9
- fair pricing7
- furniture moving6
- polite movers4
- affordability4
- efficient moving2
What the company says about itself
Taken from MFS Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…move into your new place. Our team of insured professionals will make sure all your b”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- facebook.comsocial