Mini Storage of Northern Arizona
Storage facility in Flagstaff, Arizona
Google rating
4.9
Ratings counted
104
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 104 ratings in Google’s published star breakdown for Mini Storage of Northern Arizona are one or two star.
Against other listings in Flagstaff
6.8 percentage points lower than the middle of the 15 listings in Flagstaff we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 94 | 90.4% | |
| 4 star | 8 | 7.7% | |
| 3 star | 2 | 1.9% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mini Storage of Northern Arizona at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 38%
- Kept in touch3 · 14%
- Price matched the quote2 · 10%
- Turned up when they said1 · 5%
- Careful with belongings1 · 5%
- Worked hard and fast1 · 5%
Counted across the 21 four and five star reviews we have read for Mini Storage of Northern Arizona. A review can mention more than one thing.
In their own words
Below is feedback provided by my property managers. Mini Storage of Northern Arizona is a nice storage facility in the Flagstaff, AZ area. Its location is convenient, easy access, safe and well-protected. The units are large and provides ample storage space. Brooke, the storage property manager is pleasant to work with, professional, and always willing to help with questions and needs. We had a nice move. The only disappointment was the initial entry to our storage unit.
This is NOT how we run our business and day-to-day operation. We sincerely apologize for the dusty oversight and thank you for taking the time to let us know so it won't happen again.
Great communication from the owners and a great price. Overall great experience! Great for storage in between college apartments.
Thank you for choosing us twice Vanessa:)
Mini storage of northern arizona has been the greatest ! I have been with them for a couple years now and when I had to move from a smaller unit to a larger unit, it was quick and easy . God bless them for all they do !!!
It doesn’t get much better than this, thank you SO MUCH Kelly! You just made our day and are very grateful to have such a wonderful tenant for years :)
Still amazing service. Cordial and prompt service, friendly and helpful staff. The best option for storage in Flagstaff!
Welcome back Karim! Thank you both you and Mychael too, for picking us and taking the time to share the love:)
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff49
- easy access9
- affordable8
- clean units6
- summer storage3
- mini storage3
- easy moving2
- safe and secure units2
- car storage2
- unit upgrades2
What the company says about itself
Taken from Mini Storage of Northern Arizona’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…fit your budget. Z Month To Month Z 24/7 Management Z Wide Aisles Z Easy Access”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…anagement Z Wide Aisles Z Easy Access Z Family-Owned Z RV & Trailer Storage Z Short Ren”Raw text captured from the page, including any surrounding navigation.