Mint Moving & Cleaning Solutions LLC
Moving and storage service in Honolulu, Hawaii
Its address is in Pearl City, Hawaii. It appears here because Google returns it for Honolulu.
Google rating
4.6
Ratings counted
25
Are 1 or 2 star
8.0%Above typical
The rating breakdown
2 of the 25 ratings in Google’s published star breakdown for Mint Moving & Cleaning Solutions LLC are one or two star.
Worked out from 25 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Honolulu
4.4 percentage points higher than the middle of the 17 listings in Honolulu we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 84.0% | |
| 4 star | 1 | 4.0% | |
| 3 star | 1 | 4.0% | |
| 2 star | 1 | 4.0% | |
| 1 star | 1 | 4.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mint Moving & Cleaning Solutions LLC at 8.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mint Moving & Cleaning Solutions LLC, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Mint Moving & Cleaning Solutions LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
A lady name Sahara ? Who is point of contact, answers phones and texts customers, not sure on her position, but she’s RUDE and unprofessional. Your customer service needs a lot of work. Mahalo - in response to your reply , wrong incident lol I’m not a landlord
Ma'am, when you had called today, 12/30/2022, I was very courteous and professional. Considering you are a Landlord calling on behalf of your tenant, I had also expected professional and courteous behavior from you. However, you began shouting with disrespectful remarks.
UNORGINIZED. I WANTED THE BEST. SO I WENT WITH MINT UNKNOWING TO ME 1 WAS SICK & 1 WAS AWSOME. THE 1 THAT WAS SICK DID HIS BEST HE SHOULD HAVE NEVER BEEN ASK TO DO THIS JOB. NOT HE'S FAULT. THEN 2 OTHER MEN WHERE SENT I WAS A LOVEING COMPASSIONATE WHO HELPED US OF THE GOODNESS OF HIS HEART LOVIN HIM ALL OF THEM BUT IF HE WAS SENT US IN THE FIRSTPLACE WE AS SENIOR'S AN I HAVE ARTHRITISE IN MY BACK WE WHERE LEFT TO DO ALL 12 BOXES RANGEING FROM SMALL TO MOSTLY LARGE AN EX LARGE IM NOT TELLING ANYONE THAT THIS WILL…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 40%
- Professional and courteous8 · 40%
- Careful with belongings2 · 10%
- Kept in touch2 · 10%
- Turned up when they said1 · 5%
Counted across the 20 four and five star reviews we have read for Mint Moving & Cleaning Solutions LLC. A review can mention more than one thing.
In their own words
Moving with Mint was a dream! On time and super efficient, careful, and friendly movers! I hope I don’t have to move for a long time, but you can bet if I do, it will be with Mint!!
We just used Mint Movers for our move and I can't recommend them enough! Their communication is fantastic. They called before arriving because they were running EARLY and asked if it would be ok to get started a little earlier. Um, yes please! The guys hustled and did not stop. Incredibly affordable and efficient. While I hope I don't move again for a while, when I do, they will be who I call!
Debbie K. I always see Mint commercials on tv. When my family and were going to move I called Mint to ask about their services. Sahara answered. She was friendly and patiently explained everything and answered all my questions. I told her when I have a moving date I will call her back. When I called back Sahara helped me schedule packing, moving, helping set up beds and furniture and cleaning. On moving day the movers came and started working. Packing and moving went smoothly.
Highly recommend ! The movers worked so hard and was very careful with my furniture… I was very worried about my high gloss all white furniture being ruined during the move but they were extra careful and everything turned out great.. I also appreciated the updates on their arrival and progress with the appointment before me.. their customer service is also top notch!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing3
- quick move3
- politeness2
- money2
- affordability2
- polite staff2
- communication2
What the company says about itself
Taken from Mint Moving & Cleaning Solutions LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“Our team of skilled movers is fully licensed and insured, providing peace of mind th”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“: CLOSED Moving Hours Sunday - Saturday 24/7 Pearl City, HI 98-718 Moanalua Rd Wareh”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…of skilled movers is fully licensed and insured, providing peace of mind throughout mov”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bizapedia.comdirectory
- bbb.orgreviews
- yelp.comreviews