Mission Mountain Express LLC
Google rating
4.8
Ratings counted
22
Are 1 or 2 star
4.5%Around typical
The rating breakdown
1 of the 22 ratings in Google’s published star breakdown for Mission Mountain Express LLC are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Missoula
About the same as the middle of the 15 listings in Missoula we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 95.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 4.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mission Mountain Express LLC at 4.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mission Mountain Express LLC, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Mission Mountain Express LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would give them negative stars if possible. On a Sunday at the apartment complex that I am renting at, at the time of this review. The moving van was blocking a number of garages, but not mine. In front of mine was a collection of items belonging to whomever was utilizing the service. The individual that was apparently waiting on "another truck" was sitting on one of the chairs in front of my garage.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 33%
- Worked hard and fast5 · 28%
- Kept in touch4 · 22%
- Turned up when they said3 · 17%
- Careful with belongings3 · 17%
Counted across the 18 four and five star reviews we have read for Mission Mountain Express LLC. A review can mention more than one thing.
In their own words
Communication with our two movers was excellent. We received a call informing us that they would be about 5 minutes late. No problem; we appreciated being kept informed. We asked for a specific placement of our belongings in storage, and when I checked, the material was exactly as I wanted. Our more fragile items were carefully wrapped in both pads and plastic wrap. It took a bit longer to do the move than originally anticipated, but then I had quite a bet of shop equipment and a piano.
If you are looking for fast service and a job well done, search no more. Brian at Mission Mountain Express is the man! We called Mission Mountain Express three months ago to deliver and install a bed. Two very nice guys came to do just that and left us with a very positive impression. They were pleasant, courteous, and efficient. We called Mission Mountain Express again for some major work this week – moving some very heavy furniture throughout our house. Brian scheduled us without any delay.
Letting strangers into my home is always nerve wracking - Tony and the other gentlemen were prompt, incredibly professional, kind, and a pleasure to be around. I would highly recommend Mission Mountain Express to friends and family!
Excellent excellent excellent moving company.. . If I could have given 20 Stars I would have! If you need anything moved this is the company to use. This company is very thorough, trustworthy and has a lot of integrity in their work. A quarter was found in a piece of my furniture; it was returned to me, I would have never missed that quarter or known it was even in there, but just the fact that they returned it to me shows the integrity & honesty.