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Moving On Up LLC

Mover in Missoula, Montana

Google rating

5.0

Ratings counted

123

Are 1 or 2 star

0.8%Unusually few

The rating breakdown

1 of the 123 ratings in Google’s published star breakdown for Moving On Up LLC are one or two star.

Against other listings in Missoula

This company0.8%
Typical listing in Missoula3.9%

3.1 percentage points lower than the middle of the 15 listings in Missoula we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
12299.2%
4 star
00%
3 star
00%
2 star
00%
1 star
10.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Moving On Up LLC at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving On Up LLC, counted by matching the words they used.

  • Stopped responding1 · 100%

Counted across the 1 one and two star review we have read for Moving On Up LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBigTat H.2 years ago
Worst moving company EVER!!! I had this guy booked for a move for a month. During my initial phone call I told him what we needed moved from Missoula to Lolo. I told him I'm in rattlesnake on the mountain. He assured me "no problem" and bragged that his services are a whole $4 an hour less than 2 guys & a truck. He called me 2 days before the move to confirm the date & time. Well, the day comes and he parks his truck at the bottom of the hill, walks up and tells me he can't get into my driveway.
Reply from the business

Wrong movers!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast6 · 32%
  • Professional and courteous6 · 32%
  • Turned up when they said2 · 11%
  • Careful with belongings1 · 5%
  • Price matched the quote1 · 5%

Counted across the 19 four and five star reviews we have read for Moving On Up LLC. A review can mention more than one thing.

In their own words

5-star Google reviewJhordn L.7 months ago
Can’t say enough great things about Gage and Moving On Up! They are punctual, efficient, courteous, and very kind. They took amazing care of my household goods doing a local move. He showed up exactly when he said he would and finished …
Reply from the business

Amazing Review thank you so so much:)

5-star Google reviewElizabeth A.a week ago
Really nice guys. They were careful with our things and made sure everything went in the right room. Would highly recommend! Great price for how big our move was.
5-star Google reviewKaylin L.6 months ago
I spoke with Gage a week and a half out from my intended move in date. And he not only made time for me in the schedule but was so incredibly understanding about my situation and the underlying reasons behind needing to get my young son and I out of the house we were in, ASAP. Gage shared his personal childhood experience and the importance of what I was doing as a mother. I cant tell you what that meant to me, in such an intense and uncertain time in my life.
Reply from the business

Awe what a sweet review thank you so much can't wait to see you again:)

5-star Google reviewFeast E.8 months ago
I'm 50 now and moving is a different game for me these days. I've had 2 full storage units that I have not been looking forward to loading for the last 18 months to move to Missouri. Well the day finally arrived this week. I got a hold of these guys 2 days ago and when everyone else said no or threw me some outrageous price these guys not only gave us a great deal but they also said no problem. They were very professional the entire time. They arrived ON TIME!! AND they were DONE EARLY!!!!!!!!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • kind staff21
  • short notice9
  • piano moving5
  • furniture moving5
  • dump run4
  • local moves3
  • difficult move3
  • distance moves3
  • communicative staff2
  • new truck2

What the company says about itself

Taken from Moving On Up LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “…tandards — the same ones, on every job, since 2012. Our crew, every job. The crew you book”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “On Up LLC Home Services Reviews About Free Quote (406) 241-9799 Est. Missoula · USDOT li”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “(406) 241-9799 Est. Missoula · USDOT licensed Call now {business.phoneFormatted} -->”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…our Our crew Same faces, load to unload Insured Every job, every truck Licensed USDOT c”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “— Missoula 5.0 123+ Google reviews 24/7 Calls answered any hour Our crew Same f”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • chamberofcommerce.comdirectory
  • bbb.orgreviews

Before you hire Moving On Up LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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