Morris Moving and Storage LLC
Moving and storage service in Austin, Texas
Google rating
5.0
Ratings counted
222
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
1 of the 222 ratings in Google’s published star breakdown for Morris Moving and Storage LLC are one or two star.
Against other movers in Austin
1.0 percentage points lower than the middle of the 21 movers in Austin we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 221 | 99.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Morris Moving and Storage LLC at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Morris Moving and Storage LLC, counted by matching the words they used.
- Damage to belongings1 · 100%
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Morris Moving and Storage LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do NOT hire this company for moving!! Your items are not in safe hands! They are not a reputable company from my experience. I hired them and in the process of moving me they broke an expensive full length mirror as well as shattered a side marble table in half!! They didn’t even let me know that they broke the items, Just left them in the room covered and broken. I didn’t find them until later after I had signed off on everything and paid.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast104 · 51%
- Professional and courteous102 · 50%
- Turned up when they said39 · 19%
- Careful with belongings35 · 17%
- Kept in touch7 · 3%
- Price matched the quote2 · <1%
Counted across the 203 four and five star reviews we have read for Morris Moving and Storage LLC. A review can mention more than one thing.
In their own words
I had a great experience with this moving crew. Booking was simple and communication was clear. They arrived on time with a call ahead, which made things easy. The movers were polite, courteous, and very flexible with my requests. They worked efficiently and handled everything with care. They even went the extra mile by hooking up the washer. Pricing was fair and right in line with what I expected. Overall, I would definitely recommend them and give a solid 5-star rating.
Ray exceeded my expectations when loading the moving truck. The speed at which they completed the job was remarkable – what I anticipated taking 3 hours was accomplished in half the time. Their efficiency, coupled with a reasonable price, makes Morris Moving and Storage stand out. I'm not only impressed but also grateful for their excellent service. I'm eagerly looking forward to utilizing their services for my next move and will happily recommend them to family and friends.
Dear Makeea B, Thank you for taking the time to share your experience with Morris Moving and Storage LLC in Austin, Texas. We are delighted to hear that you had a positive experience with our services, and we appreciate your kind words.
Not all heros wear capes, but these guys deserve one. After their competition showed up am quoted me $700 over the initial $600 that they initially quoted I was pretty sure that I was S.O.L. they were able to make last second accommodations to make sure my 60 year old mother and I were not moving my stuff ourselves. They were incredibly fast between moving my stuff out and driving to our destination. They were careful, thoughtful and methodical in They're approach to my belongings.
Thanks Jared If you ever need us again dont hesitate to to give us a call. We would be more than happy to help.
My experience with Morris Moving was nothing short of phenomenal. They managed to somehow load and unload a 26' truck in about 4.5 hours, and it's worth noting that the truck was completely full. This also included them wrapping any furniture that could be damaged during the trip as well.The 3 man team I had, Marcel, Seneca, and Richard, were extremely professional and just great people to talk with. These guys all went above and beyond to make my moving experience as painless as possible.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- personable staff24
- careful handling22
- quick movers7
- moving crew7
- efficient packing5
- container packing5
- fair pricing4
- moving truck loading2
- friendly crew2
- haul truck2
What the company says about itself
Taken from Morris Moving and Storage LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…at make every move a success! Request a Free Quote Full-Service Packing Professional Packi”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…h-quality, affordable packing supplies! Over 25 years of professional packing experience With”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…your moving service. Licensed and insured professional movers and moving service”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…used during your moving service. Licensed and insured professional movers and mov”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
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