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Motivated Movers Chattanooga

Mover in Chattanooga, Tennessee

Google rating

4.7

Ratings counted

202

Are 1 or 2 star

5.9%Around typical

The rating breakdown

12 of the 202 ratings in Google’s published star breakdown for Motivated Movers Chattanooga are one or two star.

Against other listings in Chattanooga

This company5.9%
Typical listing in Chattanooga3.6%

2.4 percentage points higher than the middle of the 19 listings in Chattanooga we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
18189.6%
4 star
52.5%
3 star
42.0%
2 star
52.5%
1 star
73.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Motivated Movers Chattanooga at 5.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Motivated Movers Chattanooga, counted by matching the words they used.

  • Damage to belongings5 · 42%
  • Price rose after the quote1 · 8%
  • Items missing or never delivered1 · 8%
  • Late, delayed or a no-show1 · 8%
  • Claim or refund went nowhere1 · 8%

Counted across the 12 one and two star reviews we have read for Motivated Movers Chattanooga. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewJoy S.2 years ago
Save your money and use a different company. I had high hopes based on the reviews and meeting Daniel, the local Chattanooga manager, that this would be a smooth move. But his team got called to a different job and a Georgia team came work my job. They showed up 3 hours late and then the problems started from there. They blew past the estimated time to complete by four hours and we had to pay almost double the estimated cost.
2-star Google reviewDwight K.6 years ago
Here’s a fact-based review of Motivated Movers. My parents recently moved out of state from Chattanooga, TN and selected Motivated Movers of Chattanooga based on recommendations from a real estate agent and an attorney they knew. The Motivated Movers person who gave them the quote, the packers, and the movers were all friendly people, and the price was fair.
1-star Google reviewmasa month ago
We booked Motivated Movers for our recent move as they were highly recommended. We only moved seven miles down the road and attempted to make their jobs as easy as possible. We only asked that they move our big furniture and when they arrived we had everything we were having them move in one room and already taken apart for them. When they arrived, they were not dressed presentable and just overall did not look professional at all. One of them smelled like he hadn’t showered in several days.
1-star Google reviewJulie B.a year ago
I do NOT recommend this company whatsoever! My daughter hired them to move her & the grands out of a 3 bedroom home. They brought the biggest truck they had which was 26ft. And they couldn't fit everything into it! They advertised that the 26ft truck could move up to a 5 bedroom home. This was only a 3 bedroom & they couldn't fit it all into it! They were only able to get half of her things! And they didn't go back for the rest of it. So we had to get a U-haul to get the rest!
Reply from the business

Hi Julie, Thank you for your review and for sharing your concerns. We want to clarify that we are not aware of this specific situation, as no one has contacted us directly to file a complaint regarding your move.

2-star Google reviewj D.Edited 4 years ago
Well ramp was broke so an hour job turned into two, I was one of the movers and worked way harder than the boys. I have a foe fire place that got broke, and I know for a fact when I set it on the lift it wasn’t broke. $236. Turned into $380. Item on lift gate go up, put it on truck, come down, that milked the clock, I literally had everything on my porch waiting on them, helped load it, and it still took two hours, unexceptionable. Washer dryer, 5 piece entertainment stand, bed and a frame, dresser and a tv.
Reply from the business

Hey Jerri, I think you have the wrong moving company. Motivated Movers has not moved anyone under your name or called the office regarding any of those issues.

1-star Google reviewMorgan K.5 years ago
First of all, the movers showed up without masks which apparently has to be requested beforehand. We're in the middle of a pandemic and I expected them to follow basic covid-19 safety measures. My mistake. We used them for the first half of our cross-country move. When our stuff arrived here, almost all of our furniture pieces were severely scratched and damaged. The movers we hired here (which were very professional and significantly cheaper) couldn't believe how poorly the truck was loaded.
Reply from the business

To: Morgan Kendall, Justin Kendall, All Prospective Customers From: Management Re: 1-Star Review Greetings, I'd like to introduce myself before I respond. My name is Kevin and I act as a Regional Manager for Motivated Movers in a region that covers the Chattanooga area which is directly managed by…

1-star Google reviewLori N.7 years ago
My father passed and we hired them to move his items for us. They did not tie down a mechanic's toolbox and busted the top. It has been 14 months and I have called probably a dozen times about the insurance claim. Daniel their manager promises to call the company fixing the tool box but hasn't to date. I called again today to speak with the regional manager and we will see of he/she calls back, if thet dont we will have to sue. I'm very disappointing that we picked this company.
1-star Google reviewmgaudet1112 years ago
Well, started off okay Josh and Quen was the movers. But then Someone slowed the clock down quite a bit. We was moving out of a storage unit and into a mobile home. We was quoted a price for 3 people and only two showed up. It tool them four and a half hours to load their truck from a 20x10 storage unit. And then another four and a half hours to unload, but before they was going to unload, management had to get involved because of the way it was going and everything was resolved. I still do not recommend them

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous94 · 58%
  • Worked hard and fast74 · 45%
  • Turned up when they said37 · 23%
  • Careful with belongings21 · 13%
  • Kept in touch6 · 4%
  • Price matched the quote1 · <1%

Counted across the 163 four and five star reviews we have read for Motivated Movers Chattanooga. A review can mention more than one thing.

In their own words

5-star Google reviewDeb H.2 years ago
I had a great experience! They were on time and called before they came. Sean and Quez communicated well, worked very hard and fast, and were very careful with my furniture. I shopped around for 6 quotes and Motivated Movers had a very competitive price. I would definitely use them again!
5-star Google reviewGinny Y.7 years ago
Used this company after calling approx 5 other moving companies. Price was higher than I wanted to pay but better than what other moving companies were wanting. I only needed 1 piece of furniture moved from an antique shop to my home which is less than 10 miles away. Their phone was answered by a real person who could answer questions and give you a quote over the phone and tell you right then when they were available to do it.
5-star Google reviewKari S.5 years ago
A little late on the post, but I couldn’t have been more satisfied and impressed with this company! I am a travel nurse and have been working in places far away for most of the year, so when my lease ended at my apartment in Chattanooga beginning of January I had about 5 days to move my entire apartment into a storage unit before leaving for Phoenix on my next assignment. I called motivated movers and explained my situation and they had me booked the next day with a quote at a very reasonable price.
Reply from the business

Thank you for sharing your positive experience with Motivated Movers! It's great to hear that Micah and Tristen were able to help you move your belongings quickly and efficiently. As a travel nurse, it's important to have reliable movers who can assist you during a busy and stressful time, and it's…

5-star Google reviewBobby C.6 months ago
I actually moved with Daniel and his crew back in November 2025, and completely forgot to post my review. Especially in the moving industry, where there is so many horrible companies and horrible experiences, I think it is important to give praise to those that deserve it, so other customers could see the positive reviews and choose these guys. My experience with Daniel and his Motivated Movers crew was nothing's short of perfect!
Reply from the business

Thank you so much for the kind words, Bobby! We always strive to provide our customers with the best moving service possible, so it's great to hear you had a positive experience. We truly appreciate you sharing your experience with us, and for trusting us to handle your moving needs.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • respectful staff22
  • easy move9
  • efficient movers7
  • quick movers7
  • careful movers5
  • furniture moving5
  • last minute move4
  • truck size2
  • motivated crew2
  • personal moves2

What the company says about itself

Taken from Motivated Movers Chattanooga’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “Logistics Nationwide Transportation Guaranteed Costs Commercial Moving Services Busine”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Movers (423) 994-0529 Get a fast & free Free Quote Chattanooga Home Local Moving Long Dist”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “…we're transforming that notion. Since 2008, our mission has been to turn every mov”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “94-0529 Proudly serving Chattanooga for over 17 years! 4.7 202 Reviews Local Moving Company P”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • chamberofcommerce.comdirectory

Before you hire Motivated Movers Chattanooga

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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