New Journey Moving

they had one of their guys drive my car from Atlanta/Dacula I was missing a $600 laptop out of its case and a $150 Ninja coffee maker. Then when we went in to pay our bill, overcharged $1,000. Any way you look at the bill and add it up, we were over charged $1,000. And it was $1,000 over quoted price. They kept my stuff overnight, I called to check on my car(which had missing items) owner didn't even know they had my car or where it was.

Used them twice. 1st move the guys stopped to talk with me and my friend that came to help with the move. If not for that it might have taken a bit longer than the quoted time. But he was friendly and just a chatter box. Second move the guys where nice and went right to work. Both times they came late. I was told on the second move 30 min before expected arrival time that the guys would be 4 to 4 and half hours late. Then tried to get me to reschedule.

Giving a 1 star because ZERO isnt an option. Very unprofessional. No response when asked for someone to come fix the yard. After leaving a 1 star review with facts, he responded very spitefully. Do yourself a favor and use someone else

This guy is a crook. He doesn’t even deny it. He was actually proud to offer us one price, then hold our belongings hostage until we paid 30% more.

Poor customer service! They give you a low estimate to get the job. Once they are hired, miraculously the total price jumps up. The driver Stanley has THE WORST ATTITUDE, got mad at me when I asked the loader how many boxes was he using because it's extra! I'm the customer and can ask what I want and to whom I want! Stanley was VERY nosey asking me my financial business and even told me to tip the movers? Stanley was Completely out of line. I did not listen to anything he had to say.

I’m a single mom who after many years of renting was finally able to buy a house, so I was very excited and yet cautious about finding a mover with the best value. Hood moving had good reviews on Angie’s List and after getting 3 separate companies to give me estimates, I went with Hood Movers and I am sorry I did. The owner, Hood Capley was very nice on the phone but didn’t ask many questions as the other quotes I got did, just basically how many bedrooms, upstairs or down.

Stay away from this company. If I could give a negative star, I would. I scheduled this company for a move on December 13th at 3PM. The movers called me around 1PM saying that they're running behind and they'll be there around 4 PM because they're doing another move. So imagine my surprise when it's 6PM and they still haven't showed or called. After calling multiple times and going straight to voicemail, I decided to use another phone number that they don't have. Of course they picked up then.

Very unprofessional. Showed up 2 1/2 hours late. Talked more than they moved. Originally was supposed to be a 5 hour move ended up taking 10. They suggested that I pack more to save money. The lead guy kept talking about his hookup stories to my girlfriend. And I have yet to find my medication even though I have unpacked everything in my house and its all accounted for except my medication.