Move For Less
Mover in Warren, Ohio
Its address is in Solon, Ohio. It appears here because Google returns it for Warren.
Google rating
4.6
Ratings counted
295
Are 1 or 2 star
8.5%Above typical
The rating breakdown
25 of the 295 ratings in Google’s published star breakdown for Move For Less are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 255 | 86.4% | |
| 4 star | 13 | 4.4% | |
| 3 star | 2 | 0.7% | |
| 2 star | 2 | 0.7% | |
| 1 star | 23 | 7.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Move For Less at 8.5%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Move For Less, counted by matching the words they used.
- Damage to belongings4 · 44%
Counted across the 9 one and two star reviews we have read for Move For Less. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Let my BAD experience with Move for Less LLC help you make an informed decision. I would not recommend Move for Less to anyone. If a zero-star rating was possible – this company has earned it. My experience has been very stressful and there is still no resolution to my claim for damages sustained to my personal belongings during the move. Not only are the company’s movers inexperienced - they argued with each other the entire time working.
I called this company for a hoist job to the 3rd floor through my balcony. I spoke with Terrance & explained what needed to be done. He said no problem I paid my $75 deposit & he told me there would be 2 guys & they would bring straps to do the job. The guys got to my house & were completely oblivious to what was going on. Apparently it was never communicated to them that they'd be doing a hoist job. They came unprepared and under staffed.
The facts stated here are not quite true. We do not hoist furniture, so we would never commit to performing this service. The scope of work was clearly stated in the confirmation email that the customer received. Additionally, once the … More
Fast hard working guys that break and "lose" your belongings. Forget about them making good on promises of taking care of breakage and loss! Rob will promise you ANYTHING to make you feel secure with his company! Also had him move our belongings out of a storage facility and he would leave the storage door wide open for over an hour at a time unattended with many people around! Far too costly to hire such irresponsible movers! HIRE ANOTHER MOVER. Too bad there isn't a ZERO rating for this mover.
I used this company before and had no issues so I decided to use them again. This was the worst decision of my life. I had two movers and they damaged my fireplace TV stand. They were so nonchalant about it and told me to just file a claim. I filed the claim and I was told that their insurance does not cover the damage. I would never recommend his company to anyone. Please save yourself the trouble and find another moving company. I will never use this company again.
Terrible customer service. Renee didn't write the inventory list right and sent a small truck and then didn't take any responsibility. Damaged two of our tables. The men were as slow as a tortoise. Stay away if you value your belongings and don't want to pay extra cash for them just walking around.
It is unfortunate that you were displeased with your move. The truck size is scheduled off the inventory list that is provided by the customer. We strive on giving excellent customer service which is why an email is sent to every customer upon booking their move that shows all the information given…
Our moving guys were nice, but had no idea how to stack anything. They were late to our house for the move. We got to our house and waited around for 25 mins for them to get their with our items. During this time I'm calling multiple times …
I had gave this place 5 stars 3 years ago with the excellent customer service that was provided with the 2 men who assisted me, but last year, I got some guys who was very rough and broke my washer and dryer. The maintenance man was kind …
We are sorry to hear you did not have a good experience, we strive to provide each customer with a great moving experience. We always provide additional valuation on our moves. If there is anything we can do to better service you in the future please let us know.
Move For Less, LLC move our furniture and some boxes to our new home. Two of the three movers that arrived at our home were not experienced at all. The lead mover, Rob, was the only one who knew what he was doing. The incident: the two …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 61%
- Professional and courteous11 · 61%
- Careful with belongings7 · 39%
- Turned up when they said4 · 22%
- Price matched the quote2 · 11%
- Kept in touch2 · 11%
Counted across the 18 four and five star reviews we have read for Move For Less. A review can mention more than one thing.
In their own words
I moved on Friday, Nov. 15th and had a good experience. They accommodated a last-minute reschedule, have competitive pricing, and are very responsive. Ed, Curtis, and Tommy did a good job moving us. They arrived on-time, worked fast, and were professional. My only complaint is that some of my larger pieces of furniture have been marked from their 2-wheel cart. They did apologize and credit a small discount to the bill so they made it right.
Move 4 Less is a very good company to handle your moving needs! Seriously. Renee was very professional and courteous when talking with her on the phone. She answered all my questions and concerns that I had. I had the 3 men 26' truck deal. Good value for the cost. The guys were great!!! Dominique, Rob and Keith (I believe) did excellent work Dominique called enroute to our house. Once he got there they all introduced themselves.
Don't let the great rates fool you!! These guys were top notch and amazing. They were on time, worked clean and efficiently to help me. We have big, solid Amish build pieces that mean the world to us and they took great care of everything. Booking Again in the future. Thank you Tommy & Devin
"Thank you for your kind words!" We’re thrilled to hear you had a great experience with our team. Your satisfaction means everything to us, and we can’t wait to assist you again in the future!
We at Innove had an extremely positive experience with our Move For Less Team! Edwin Morales, along with his team members absolutely knocked the cover off the ball with our move! They were on-time, extremely professional and very careful. In addition to this, the team had an incredible work ethic! We will certainly use Move For Less again and give Edwin and Team Our Highest Recommendation! Thank you all for your help! Kind Regards, Todd Shaw Vice President of Operations INNOVE Beauty & Wellness
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers19
- pleasant staff15
- friendly crew8
- fast move6
- fast movers6
- estimate accuracy5
- fair pricing5
- furniture moving5
- fast team4
- wall damage2
- last minute move2
- good repair2
What the company says about itself
Taken from Move For Less’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- USDOT 2003542
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- States a founding yearsays on their website
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“Move for Less to be the opposite. Since 2010, we’ve helped over 10,000 Northea”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Cleveland Movers Flat-Rate Guaranteed Pricing Move4Less Skip to content Fac”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…or $50 Off — guaranteed START MY FREE QUOTE CALL (216) 678-0002 📹 Prefer to show u”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“BBB A-Rated A full A rating with the Better Business Bureau since we opened our doors. Zero unresol”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…complaints. Fully Licensed & Insured PUCO #504614, USDOT #2003542, and MC #9”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Zero unresolved complaints. Fully Licensed & Insured PUCO #504614, USDOT #2003”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- facebook.comsocial