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MOVE IT ALL

Mover in Orlando, Florida

Google rating

4.6

Ratings counted

169

Are 1 or 2 star

10.1%Above typical

The rating breakdown

17 of the 169 ratings in Google’s published star breakdown for MOVE IT ALL are one or two star.

Against other movers in Orlando

This company10.1%
Typical mover in Orlando1.9%

8.2 percentage points higher than the middle of the 21 movers in Orlando we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
14887.6%
4 star
42.4%
3 star
00%
2 star
31.8%
1 star
148.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is MOVE IT ALL at 10.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MOVE IT ALL, counted by matching the words they used.

  • Crew conduct8 · 53%
  • Damage to belongings4 · 27%
  • Items missing or never delivered3 · 20%
  • Late, delayed or a no-show3 · 20%
  • Claim or refund went nowhere1 · 7%

Counted across the 15 one and two star reviews we have read for MOVE IT ALL. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewKeisha T.10 months ago
PLEASE SAVE YOURSELF AND FIND A HONEST AND REPUTABLE MOVING COMPANY...THIS IS NOT IT!!! I contacted Move 4 All requesting a quote for our move. I provided detailed descriptions of the items I needed moved to include furniture materials, num of rooms, the home having stairs, the distance between homes while giving exact addresses so they could calculate the distance...I left nothing to question. I was provided a quote for 3 me, the truck, and a 4 hour job. The properties are an hour and a half away, as disclosed.
Reply from the business

This is not the same company. Thank you.

1-star Google reviewSharonda T.4 years ago
Move it all is the WORST company ever please do not use this company! I had an appointment at 5 they came 2 hours late and when they finally arrive and started moving my stuff they were taking forever and it caused my storage to close instead of compromising with me because your drivers was late to an appointment Which I did not mind paying half he was flat out nasty to me and told me I should have better pick my time and that I had to pay full price for overnight fee!
Reply from the business

This is a Christian company and we appreciate it if the HONESTY flows in both directions: 1. You asked for a LATE afternoon move which involves a window time frame with any moving company.

1-star Google reviewLisa S.Edited 4 months ago
TERRIBLE!! Booked them twice. Both times to move our safe. First move off truck into storage went fine. Second move, of the exact same safe, from storage to our home did NOT happen. Paid our deposit when booking move. They show up & say that they are unable to move the safe. They have 3 guys, a rolling platform and a regular truck with a ramp. They say there is no way to push the safe up a ramp, so they can’t move it. Well, duh!!!!
Reply from the business

Thank you for trusting in us! It was our great pleasure to serve you.

1-star Google reviewJulie F.2 weeks ago
Really disappointed, unfortunately. I’ve moved quite a few times over the years using other companies with no issue, and I went with Move It All this time because the company I’d usually work with was booked. The movers were unprofessional in their behavior throughout the moving process and took much longer than they should have due to being distracted and inefficient.
Reply from the business

A two bedroom two bath 1280 sq. ft. condo complete move in just three hours with only two men? And we do have trouble believing that one man moved everything himself. This is a Christian company with compassion. We are sorry to hear about your bad experience.

1-star Google reviewCollin G.2 years ago
The movers were several hours late to pick up the items needed to be moved and were extremely unprofessional in doing so. They just placed everything in one room nearly blocking any ability to enter the building and hindering any chance to walk through the apartment. After they moved everything they charged nearly $400 over the projected cost and screamed at us using profanities when questioned about why the cost was more than they originally stated.
Reply from the business

This is a Christian company and we appreciate it if the honesty flows in both directions. You requested an afternoon move between 1-3 PM once the movers get done with their first job. We called you several times and you did not answer.

1-star Google reviewJose C.3 years ago
BUYER BEWARE!!!!! Absolute worst experience. Pick up one day, deliver the next. NOT HARDLY!! Over the next 3 days we got our stuff, I think. We overbooked I was told. Not the consumer’s problem. Items came tossed, dinged, scratched, glass missing, legs for bed frames missing, furniture not wrapped, TV screens cracked, still trying to find a piece of furniture. ANTIQUE HUTCH with glass completely shattered. No apologies. No solutions. Just get the money!!! They don’t have their own trucks.
Reply from the business

This is a Christian company and we appreciate if the HONESTY flows in both directions. When you first called you spoke to the owner and requested the 22nd. We told you we only had the 23rd available, and you agreed to this date.

2-star Google reviewكيرينيا گ.a year ago
Honest Review of Move It All After several disappointing experiences with big-name moving companies, we decided to go local and chose Move It All. Initially, the process with the company’s president, Mr. Curtis D. Hersey, was smooth, and the movers themselves were polite and professional. However, there are a few issues worth mentioning. First, the time it took to complete the move was excessive. It took eight hours (9 AM – 5 PM) to load our belongings from a third-floor apartment onto two trucks.
Reply from the business

This is very sad to hear. We will check into the lamp situation immediately. As for our rates, our pricing is very simple. We just charge the hourly rates listed on the home page of our website www.fullservicemover.us and nothing more.

1-star Google reviewdebra A.Edited 3 years ago
If I could I’d give them A minus 10 Check them out before you use ! Dishonest and not who they say they are. Several items destroyed ! Packing was the worse, lack of organized skills . Left items in old home that I had to pack up. Garage and outdoor items moved by us and additional hired help as they didn’t have room in there trucks. Which was to be covered in cost and not refunded !!! I supplied additional paper & box’s as they ran out at my cost not there’s and not refunded .
Reply from the business

Ma'am, this is Christian company and we appreciate it if the honesty flows in both direction. 1. Everyone receives an email welcome letter with a link to describe your items that you want covered, before your move, the day you book, and you did not. 2.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous65 · 46%
  • Worked hard and fast41 · 29%
  • Turned up when they said19 · 13%
  • Careful with belongings14 · 10%
  • Kept in touch10 · 7%
  • Price matched the quote6 · 4%

Counted across the 142 four and five star reviews we have read for MOVE IT ALL. A review can mention more than one thing.

In their own words

5-star Google reviewRick J.11 months ago
Move It All provided efficient, professional service for my move. The team was punctual, handled items carefully, and completed everything on time without surprises. Highly recommend for hassle-free relocation.
Reply from the business

Thank you for trusting in us. It is our great pleasure to serve you and this community. We do our best to please everyone. Thank you.

5-star Google reviewTJ M.2 years ago
SHORT VERSION: 5+ Stars. Professional Service, Extremely Fair & Reasonable Rates, Best Value for your $, Don't think twice - Hire these guys. LONG VERSION: I've been a Military Logistician for over 30 years and I know what it takes to move any sized load across the city or around the world. I was soliciting bids to move a single, heavy load less than 50 miles. Move It All LLC easily separated themselves from the competition.
Reply from the business

Thank you for this wonderful review. It was our great pleasure to serve you! Thank you for trusting in us.

5-star Google reviewKristen V.4 years ago
Out of all the moving companies I called, Move It All was the most responsive. I spoke with Brandy my first time calling and she was very thorough. Every other place I tried to contact I was sent to a voicemail and had to wait for a response and never received one. Derand and maybe another young man named Stanley moved me, they were both very courteous and handled all of my belongings with the utmost care. Thank you all kindly.
Reply from the business

This is wonderful news! We are grateful for your business. Thank you for trusting in us!

5-star Google reviewFrancisco T.2 years ago
The Move It All team went above and beyond to make our moving experience as smooth as possible. You can tell how meticulous management is in this company just by the way the personnel handles themselves. The leader of the moving crew, John, was polite, respectful and very professional, much like Bryan, one of the helpers, who was very careful and treated our belongings with absolute care and precaution.
Reply from the business

We appreciate your business. Thank you for trusting in us!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • pricing27
  • kind staff12
  • furniture setup12
  • efficient movers9
  • affordability5
  • smooth move5
  • careful movers4
  • last minute move3
  • compassionate approach2
  • fair rates2

What the company says about itself

Taken from MOVE IT ALL’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “Movers 407-750-2323 Licensed & Fully Insured Simple As 1,2,3! How It Works Button Re”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “The Movers For These Top Companies! 01 Family Owned & Operated With Love And Care From”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Packers & Movers 407-750-2323 Licensed & Fully Insured Simple As 1,2,3! Ho”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…for Disney, UCF, and Advent Health at guaranteed rates below our competitors! Full Servi”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • chamberofcommerce.comdirectory
  • yelp.comreviews

Before you hire MOVE IT ALL

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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