Move My Hot Tub - Hot Tub Moving Service
Mover in Frankfort, Illinois
Its address is in Homer Glen, Illinois. It appears here because Google returns it for Frankfort.
Google rating
5.0
Ratings counted
267
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
2 of the 267 ratings in Google’s published star breakdown for Move My Hot Tub - Hot Tub Moving Service are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 265 | 99.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Move My Hot Tub - Hot Tub Moving Service at 0.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous116 · 47%
- Kept in touch74 · 30%
- Worked hard and fast61 · 25%
- Turned up when they said34 · 14%
- Price matched the quote17 · 7%
- Careful with belongings15 · 6%
Counted across the 247 four and five star reviews we have read for Move My Hot Tub - Hot Tub Moving Service. A review can mention more than one thing.
In their own words
We highly recommend the Move My Hot Tub team. From the moment we contacted them through the completion of the job, the entire process was incredibly smooth and hassle-free. The team was exceptionally efficient and professional, with outstanding communication. Jay was a pleasure to work with. She was highly responsive and provided us with a reasonable price for picking up a hot tub from the seller and transporting it to our property.
Lauren, thank you so much for leaving such an amazing and detailed review for our company. We appreciate you seeing and validating the effort that we put in and it truly means a lot! You have absolutely made our day/month/year! It was an absolute pleasure working with you and your husband.
I’m not sure if you can find a group of more Competent, kind and professional movers out there! I had to move a hot tub a couple of miles from one house to another and these guys showed up with the white glove service. They arrived on time, they had all of the proper tools to disconnect the unit, went out of their way to protect the surfaces of the tub prior to moving anything and then loaded it effortlessly on a moving dolly from its old location to the customized trailer they used to haul it over the road.
Thomas, thank you for taking the time to write such a detailed review. We are thrilled to hear the move went smoothly from start to finish. Our crew takes a lot of pride in protecting every tub and delivering the same level of service no matter where it is going.
I moved to a new house and needed to remove a damaged hot tub and replace it with a newer one. I found Move My Hot Tub through my online search, and decided they would be best team for me as Jeanette was very good about explaining what may need to be done to replace one hot tub with the other and what each part of process would cost and what potential electrical changes may be necessary and what price would be.
From the very start, Janette and everyone at Move my Hot Tub went so far above and beyond for our Bullfrog Spa delivery. Everything from helping us line out a crane, even calling around our local places for quotes, to lining out our old hot tub pickup, day of delivery & setup and everything in between. We ended up going with Whitey’s Crane for our crane delivery and they were spectacular!
This absolutely made our day to read! Thank you so much for sharing! We know how stressful crane deliveries can be (especially being a bit farther out), so we’re glad we could take that weight off your shoulders and make your Cancerversary gift extra special.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- responsiveness26
- reasonable pricing15
- family owned business11
- smooth process9
- responsive staff7
- scheduling flexibility4
- ease of moving3
- disconnecting electric3
- tub removal3
- spa relocation2
What the company says about itself
Taken from Move My Hot Tub - Hot Tub Moving Service’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Your Move Affordable. Experienced. Insured. Hot Tub Moving Done Right. We Will Mat”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…service at the best price. We are family owned and operated, meaning less overhead and”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…of hot tub and have been doing so for over 10 years! For affordable hot tub moving with com”Raw text captured from the page, including any surrounding navigation.