Move N Groove
Google rating
4.4
Ratings counted
14
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 14 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 85.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Move N Groove, counted by matching the words they used.
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Move N Groove. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I want to give ZERO stars but I have to rate to get here. I was scheduled to move on November 22, I had to reschedule due to illness, company text and agreed to reschedule for Sunday November 27. Day before move I text several times with no response. Next morning I called. Voicemail was full (MEANS I WAS NOT THE ONLY ONE) and not only did they not show up but did not call. I called around noon again and someone answered before hanging up on me when I asked about my appointment.
I’m sorry you felt this way , We are aware of you canceling your services on the date you where to be moved that’s why no one from the team wanted to service you! … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 45%
- Worked hard and fast3 · 27%
- Careful with belongings2 · 18%
- Turned up when they said1 · 9%
- Kept in touch1 · 9%
Counted across the 11 four and five star reviews we have read for Move N Groove. A review can mention more than one thing.
In their own words
This is our second experience with this company. They are extremely hard working, friendly, funny and reliable. They were very careful with our stuff. Our second experience was just as good as the first. They provided clear …
Leon and George moved a stainless steel glass top stove for me from one residence to another. Leon was very responsive by text messaging, polite, conscientious AND, he charged me less than what he had quoted! Great service. I will definately call on them again. I highly recommend Move N Groove!
Thanks again it was an honor to service you anytime we are here
This moving company is top notch! On time, hard working, professional; what more could you ask for? They even took away a bunch of moving leftovers for disposal! Move N Groove is a company I would call again.
From the very start Move N Groove had the best of interest for my aunt.Thirty minutes before arriving they gave a courtesy call and when arriving greeted us in a professional, friendly manner. Worked together well and went above and beyond to make her move smooth. I needed to leave and they reassured me that they wouldn’t leave until her new place felt like home. And that meant arranging and setting up her entire apartment. My aunt was beaming…what a way to start her new home adventure in such a positive way.
Hope Mary settled in nice we’ll be to check up on her we loved you guys
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- hard working3
- smooth move2
- text2
- careful with stuff2
- stars2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- yelp.comreviews
- chamberofcommerce.comdirectory
- bizapedia.comdirectory