Move Within Movers
Google rating
3.6
Ratings counted
14
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 14 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 5 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 8 | 57.1% | |
| 4 star | 1 | 7.1% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 7.1% | |
| 1 star | 4 | 28.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Move Within Movers, counted by matching the words they used.
- Crew conduct2 · 40%
- Late, delayed or a no-show1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for Move Within Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Very cheap, very pathetic. Showed up hours late without a phone call, and when he finally answered my call, he acted like it was no big deal. Took them almost 2 hours to get to Seward (from Lincoln) once the truck was heading out. Company owner was occasionally friendly then downright rude in the same breath. The other employee was very pleasant, however; we wished he would've been the only one there helping us move.
I hate writing negative reviews but I feel this one is necessary. DO NOT BOOK THESE GUYS UNLESS YOU'RE OK WITH NO ONE SHOWING UP. I had scheduled a move with them yesterday Nov 24th starting at 9 am. 9:30 rolls around and no movers. I call, no answer. I then receive a TEXT message from Jacob stating that he has me scheduled for the next Saturday. He's sorry but he's out of town and nothing he can do for me.
Awful. I called last year and when I said that I needed to check my schedule and call back the man stated " no you won't, you don't like my attitude and won't call back and that's fine" he then hung up on me. Fast forward and my office hired the to move Friday. ( I did not know that we had hired the same company) We had been asking them to get back to us with an estimate. He acknowledged that he had received the e-mails and threw them away.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast4 · 50%
- Professional and courteous3 · 38%
- Careful with belongings1 · 13%
- Kept in touch1 · 13%
Counted across the 8 four and five star reviews we have read for Move Within Movers. A review can mention more than one thing.
In their own words
Very professional services. Hard working, knowledgeable, communicated specific needs well.
These guys are great. They were under a time crunch and did all they could to get everything loaded. The are professional and careful. The only reason they didn't get 5 stars is after I got to my destination to unload, I found that some items that were marked not to lay flat were played flat. Highly recommend them for loading and unloading your household goods.
We have used this company several times to move my in-laws and ourselves. Recently we had to move our lst floor furniture out to our garage to remodel and then had to have brought back in. Plus, a big refrigerator needed to go downstairs. Jake came with a broken thumb, and he was waiting to have surgery on and never complained. They are always very careful not to hit your walls or scratch your floors. Super friendly and hard working. I am planning to use them again!
They unloaded my 10ft U-Haul in 30min when it took us hrs to fill it. I'm very impressed and they did this all in 30min with 2 flights of stairs. I would and will hire them again when and if we move. They are also very reasonably priced.
What the company says about itself
Taken from Move Within Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…the highest quality move, at the lowest guaranteed price. Making your relocation as stress”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- yelp.comreviews